BfDI (Germany) - 17.02.2021: Difference between revisions

From GDPRhub
(Created page with "{{DPAdecisionBOX |Jurisdiction=Germany |DPA-BG-Color=background-color:#ffffff; |DPAlogo=LogoDE.jpg |DPA_Abbrevation=BfDI |DPA_With_Country=BfDI (Germany) |Case_Number_Name=K...")
 
 
(4 intermediate revisions by 4 users not shown)
Line 51: Line 51:
|Party_Link_5=
|Party_Link_5=


|Appeal_To_Body=Amtsgericht Bonn
|Appeal_To_Body=AG Bonn (Germany)
|Appeal_To_Case_Number_Name=
|Appeal_To_Case_Number_Name=
|Appeal_To_Status=Pending appeal
|Appeal_To_Status=Pending appeal
Line 60: Line 60:
}}
}}


The Federal Network Agency fined the call center KiKxxl GmbH for telephone advertising without permission.
The German Federal Network Agency (Bundesnetzagentur) fined the call center KiKxxl GmbH €260,000 for violating Article 6 GDPR by telephone advertising without permission.


== English Summary ==
==English Summary==


=== Facts ===
===Facts===
The KiKxxl GmbH called consumers to make telephone advertising for different other companies without having any effective consent of the consumers. The company just checked the consents in an insufficient way or in some cases also not at all. They also kept making that calls although the consumers complained about the calls.
The KiKxxl GmbH called consumers to make telephone advertising for different other companies without having any effective consent of the consumers. The company just checked the consents in an insufficient way or in some cases also not at all. They also kept making that calls although the consumers complained about the calls.


=== Dispute ===
===Dispute===




=== Holding ===
===Holding===
The President of the Federal Network Agency Jochen Homann held that call centers also have to obey the law just like their employers.
The President of the Federal Network Agency Jochen Homann held that call centers also have to obey the law just like their employers.


== Comment ==
==Comment==
''Share your comments here!''
''Share your comments here!''


== Further Resources ==
==Further Resources==
''Share blogs or news articles here!''
''Share blogs or news articles here!''


== English Machine Translation of the Decision ==
==English Machine Translation of the Decision==
The decision below is a machine translation of the German original. Please refer to the German original for more details.
The decision below is a machine translation of the German original. Please refer to the German original for more details.
<pre>
<!doctype html><html lang="de"><head><!-- MainLayoutPrintShortcut2 --><base href="https://www.bundesnetzagentur.de/"/><!-- https://www.bundesnetzagentur.de/cln_121/ --><meta charset="UTF-8"/><meta http-equiv="X-UA-Compatible" content="IE=edge" /><meta name="google-site-verification" content="cyFU2r_YnBKyVHnTKYmAh95KTBbVHWvw6Z88RS7JEpY" /><title> Bundesnetzagentur - press releases - fine on call center for unauthorized telephone advertising </title><meta name="viewport" content="width=device-width, initial-scale=1.0"/><meta name="generator" content="Government Site Builder"/><link rel="stylesheet" href="SiteGlobals/StyleBundles2/CSS/bootstrap/bootstrap.min.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media="screen" /><link rel="stylesheet" href="SiteGlobals/StyleBundles2/CSS/bootstrap/bootstrap-theme.min.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media="screen" /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/bootstrap/bs_repair.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media ="screen"  /><link rel="stylesheet" href="/SiteGlobals/StyleBundles2/CSS/visual/visual.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media="print, projection, screen" /><link rel="stylesheet"  href="/SiteGlobals/StyleBundles2/CSS/screen/screen_fl.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=12" type="text/css" media ="projection, screen, handheld"  /><link rel="stylesheet"  href="/static/css/iconsWeb.css" type="text/css" media ="all"  /><!-- Additional IE/Win specific style sheet (Conditional Comments) --><!--[if lte IE 9]><link rel="stylesheet" href="/SiteGlobals/StyleBundles2/CSS/screen/screen_iew.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media="projection, screen" /><![endif]--><!-- Additional IE/Win specific style sheet (Conditional Comments) --><!--[if lte IE 8]><link rel="stylesheet" href="/SiteGlobals/StyleBundles2/CSS/screen/screen_iew-6-7.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=1" type="text/css" media="projection, screen" /><![endif]--><link rel="stylesheet"  href="/SiteGlobals/StyleBundles2/CSS/screen/screen_addon_autosuggest.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media ="projection, screen"  /><link rel="stylesheet"  href="/SiteGlobals/StyleBundles2/CSS/screen/screen_addon_lightbox.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media ="projection, screen, handheld"  /><link rel="stylesheet" href="/SiteGlobals/StyleBundles2/CSS/print/print.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media="print" /><link rel="stylesheet"  href="/SiteGlobals/StyleBundles2/CSS/screen/additional_materna.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media ="projection, screen, handheld"  /><link rel="stylesheet" type="text/css" href="/SiteGlobals/StyleBundles2/CSS/handheld/handheld_mobil.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" media="all and (max-width: 786px)" /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/additional_slider.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media ="projection, screen, handheld"  /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/prePublish.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=1" type="text/css" media ="projection, screen, handheld"  /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/dynform/css.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media ="projection, screen, handheld"  /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/dynform/rumitelcss.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=1" type="text/css" media ="screen, handheld"  /><link rel="stylesheet" href="/SiteGlobals/StyleBundles2/CSS/print/print_dynforms.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=1" type="text/css" media="print" /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/additional_buehne.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css"  /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/additional_contentnav.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=9" type="text/css"  /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/additional_kacheln.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=4" type="text/css"  /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/additional_search.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=2" type="text/css" media ="projection, screen, handheld"  /><link rel="stylesheet"  href="/SiteGlobals/StyleBundles2/CSS/screen/addon-verbraucherportal.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=3" type="text/css" media ="screen"  /><link rel="stylesheet"  href="SiteGlobals/StyleBundles2/CSS/screen/addon-dist.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=16" type="text/css"  /><link rel="stylesheet"  href="_tools/gallery/gallery_css.css;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=9" type="text/css" /><script src="SiteGlobals/Functions/JavaScript/JQuery.js;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=6"></script><script src="SiteGlobals/Functions/JavaScript/JQuery_UI.js;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=3"></script><script type="text/javascript">//<![CDATA[
      // i18n
        var PRINT_PAGE_TEXT = 'Seite drucken';
        var PRINT_TOOLTIP = 'Seite drucken (&ouml;ffnet Dialog)';
        var MESSAGE_YOUTUBE = 'Hinweis zum Datenschutz: Dieses Video wird von einem externen Anbieter (YouTube) geladen. Dieser setzt möglicherweise Cookies, um Ihre Aktivitäten im Netz zu verfolgen. Darauf hat die Bundesnetzagentur keinen Einfluss. Alternativ finden Sie alle unsere Videos in der Mediathek auch in einer Version für den Video-Player Ihres Browsers.';
        var MESSAGE_SLIDESHARE = 'SlideshareDatenschutz';
        var anchorLink = "SharedDocs/Pressemitteilungen/DE/2021/20210217_UnerlaubteTelefonwerbung.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D?nn=265778#navigation";
        var BUTTON_CLOSE = 'Schließen';
        var BUTTON_ALTERNATIVEVIDEOS = 'Alternative Videos zeigen';
        var BUTTON_USEYOUTUBE = 'Youtube verwenden';
        var BUTTON_USESLIDESHARE = 'ButtonUseSlideShare';
        open_more = 'alle anzeigen',
        more_downloads = 'alle Downloads',
        more_links = 'alle Links',
        close_more = 'Schließen';
        var naviLinkBase = "DE/Home/_functions/navi.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D?view=render";
      //]]>
    </script><!--[if lte IE 8]>
      <script type="text/javascript" src=""></script>
    <![endif]--><script src="SiteGlobals/Functions/JavaScript/fl/bootstrap.js;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=1"></script><script src="SiteGlobals/Functions/JavaScript/fl/script_qw.js;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=8"></script><script src="SiteGlobals/Functions/JavaScript/addon/addon-scripts-dist.js;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=1"></script><script src="SiteGlobals/Functions/JavaScript/fl/bkTable.js;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=1"></script><script src="SiteGlobals/Functions/JavaScript/fl/scrollspy.js;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=6"></script><script src="_tools/gallery/gallery_script.js;jsessionid=03329C4BE7912B70144E526F67CC3D8D?v=7"></script><link rel="canonical" href="https://www.bundesnetzagentur.de/SharedDocs/Pressemitteilungen/DE/2021/20210217_UnerlaubteTelefonwerbung.html"/><link rel="copyright" href="DE/Service/Impressum/impressum_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" type="text/html" title="imprint" /><link rel="glossary" href="DE/Service/Glossar/glossar_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" type="text/html" title="glossary" /><link rel="start" href="DE/Home/home_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" type="text/html" title="Homepage" /><link rel="contents" href="DE/Service/Sitemap/sitemap_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" type="text/html" title="Overview" /><link rel="search" href="DE/Service/Suche/suche_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" type="text/html" title="search" /><link rel="shortcut icon" href="/SiteGlobals/StyleBundles/Bilder/favicon.ico;jsessionid=03329C4BE7912B70144E526F67CC3D8D?__blob=normal&amp;v=2" type="image/ico" /></head><body class="gsb js-off main entrypage  Allgemeines "><div id="wrapperOuter" ><div id="wrapperInner"><a id="Start"></a><h1 class="navSkip"> Navigation and service</h1><p class="navSkip"> <em>Jump directly to:</em></p><ul class="navSkip"><li> <a href="SharedDocs/Pressemitteilungen/DE/2021/20210217_UnerlaubteTelefonwerbung.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D?nn=265778#Inhalt">content</a></li><li> <a href="SharedDocs/Pressemitteilungen/DE/2021/20210217_UnerlaubteTelefonwerbung.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D?nn=265778#Hauptmenu">Main menu</a></li><li> <a href="SharedDocs/Pressemitteilungen/DE/2021/20210217_UnerlaubteTelefonwerbung.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D?nn=265778#Suche">search</a> </li></ul><div id="wrapperDivisions"><div id="wrapperHeader" class="$document.configRecursive.WrapperHeaderClass.value"><div id="topsticky" style="width:100%;"><div id="branding"  class="fwo dapadding"><p class="logo"> <a href="DE/Home/home_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" id="anfang" title="To home page"><img src="/SiteGlobals/StyleBundles2/Bilder/auto/logo.svg;jsessionid=03329C4BE7912B70144E526F67CC3D8D?__blob=normal&amp;v=5" alt="The Federal Network Agency (link to the homepage)" /></a></p><div id="siteNav"><div id="navServiceMeta"><h2 class="aural"> service</h2><ul><li > <a href="DE/Allgemeines/Kontakt/Kontakt_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="Contact"  >Contact</a></li><li > <a title="Switch to german website" class="languageLink lang_en" href="EN/Home/home_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" xml:lang="en" hreflang="en" lang="en">English</a></li><li  id="navServiceLeichteSprache" class="special"> <a href="DE/Service/Leichte-Sprache/leichte-sprache_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="Easy language"  >Easy language</a></li><li  id="navServiceGebaerdensprache" class="special"> <a href="DE/Service/Gebaerdensprache/gebaerdensprache_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="Sign language"  >Sign language videos</a></li><li  id="navServiceRSS" class="special"> <a href="DE/Service/RSSNewsfeed/rssnewsfeed_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="RSS news feed"  >RSS</a></li><li class="special" id="navServiceTwitter"> <a class="topNaviTwitter" title="External link: Twitter" href="https://www.twitter.com/BNetzA" target="_blank">Twitter</a> </li></ul></div><div class="clear"></div></div></div><div id="navPrimary"  class="fwo dapadding"><h2 class="aural"> <a id="Hauptmenu">Main menu</a></h2><ul><li id="node734814_0"> <a href="DE/Themen/themen_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="subjects"  >subjects</a></li><li id="node960482_1"> <a href="DE/Vportal/vportal_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="Consumer portal"  >Consumer portal</a></li><li id="node265738_2"> <a href="DE/Allgemeines/DieBundesnetzagentur/diebundesnetzagentur-node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="Federal Network Agency"  >Federal Network Agency</a></li><li id="node265794_3"> <em><a href="DE/Allgemeines/Presse/presse-node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="Press"  >Press</a></em></li></ul><div class="naviburger"> <span class="aural">navigation</span> </div><div id="serviceSearch" class="JSserviceSearch"><form action="SiteGlobals/Forms/Suche/Expertensuche_Formular.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" method="post" enctype="application/x-www-form-urlencoded" ><input name="pageLocale" type="hidden" value="de"><input type="hidden" name="resultsPerPage" value="10" /> <span id="serviceInputField" class="JSserviceInputField formField"><input type="text" placeholder="Suchbegriff eingeben" value="" name="templateQueryString" /></span> <span class="search__close"><img src="/SiteGlobals/StyleBundles2/Bilder/auto/icon-close_svg.svg;jsessionid=03329C4BE7912B70144E526F67CC3D8D?__blob=normal&amp;v=1" class="close__img" title="Shut down" alt="X" /></span> <span id="serviceSearchButton" class="JSserviceSearchButton"><input type="image" class="image" src="/static/img/clear.gif" name="submit" title="Search" /></span></form></div><div id="topnavilayer" class="fwo" style="display:none;"><div id="topnavifiller"></div><div class="closebutton button"> <span class="aural">shut down</span></div></div></div></div><div id="navBreadcrumbs" class="fwo dapadding"><p class="aural"> You are here:</p><ol><li class="first"> <a href="DE/Home/home_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D" title="To home page"><span class="homeicon"><span class="aural">Homepage</span></span></a></li><li class="bclink"> <span class="bcw"><a href="DE/Allgemeines/Presse/Pressemitteilungen/pressemitteilungen-node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D"  title="Press releases from the Federal Network Agency"  >Press releases</a></span> </li></ol><div class="clear"></div></div></div><!--wrapperHeader end--></div><!--wrapperDivisions end --><div id="wrapperContentDivision" class="fwo dapadding "><div class="wrapperOuterContent serviceRegion"><div id="wrapperContent" class="row"><div id="content" class="col-lg-12 col-sm-12"><a id="Inhalt"></a><div class="singleview"><h1 class="isFirstInSlot"> Fine against call center for unauthorized telephone advertising</h1><div class="subheadline"><p> President <cite>Homann</cite> : <q>&quot;Punish violations against all those involved consistently&quot;</q></p></div><div class="docData pressrelease"> <span class="label">Issue year</span> <span class="value">2021</span><br /> <span class="label">Release date</span> <span class="value">02/17/2021</span><br /></div><p> The Federal Network Agency has imposed a fine of 260,000 euros on the KiKxxl GmbH call center.</p><p> &quot; <q>We punish unauthorized telephone advertising and take systematic action against all companies involved,</q> &quot; says <cite>Jochen Homann</cite> , President of the Federal Network Agency. &quot; <q>Call centers are just as obliged to comply with legal regulations as their clients</q> .&quot;</p><h2> Advertising calls without consent</h2><p> According to the Bundesnetzagentur&#39;s findings, KiKxxl GmbH had made unauthorized advertising calls on behalf of various companies with a strong market position in the telecommunications, energy and insurance sectors.</p><h2> Serious deficiencies in the examination of advertising consents</h2><p> The call center made all these calls, although in the cases considered in the fine notice no or no effective advertising consent was available from the consumers called. During the course of the proceedings, it emerged, among other things, that KiKxxl GmbH had insufficiently checked the existence of such advertising consents and in some cases had not checked at all. This resulted in her using a lot of consent data that was out of date, legally flawed, or even inauthentic. Although numerous consumers complained to the company about received marketing calls and pointed out the problems, the company continued its practice.</p><p> Many of those affected also reported to the Federal Network Agency that despite the prohibition of further calls, there were frequent contacts that made them feel massively harassed.</p><p> The Federal Network Agency had already imposed a heavy fine in one case on the contracting company for alleged illegal advertising calls.</p><p> The fine against KiKxxl GmbH is not yet legally binding. The company has appealed against the Federal Network Agency&#39;s decision. The Bonn District Court is responsible for the judicial decision.</p><h2> Report unauthorized telephone advertising</h2><p> Consumers who receive advertising calls to which they have not consented or which they receive despite an advertising cancellation can contact the Federal Network Agency at <a class="RichTextIntLink ConfigShortLink" href="telefonwerbung-beschwerde.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D?nn=265778" title="telephone advertising complaint">www.bundesnetzagentur.de/telefonwerbung-beschwerde</a> . In order to be able to convict the perpetrators, the most precise and detailed information possible is helpful.<br/></p><p> <a href="/SharedDocs/Downloads/DE/Allgemeines/Presse/Pressemitteilungen/2021/20210217_UnerlaubteTelefonwerbung.pdf;jsessionid=03329C4BE7912B70144E526F67CC3D8D?__blob=publicationFile&amp;v=2" class="downloadLink Publication FTpdf" title="for download: press release (pdf) (opens new window)" target="_blank">Press release <span>(pdf / 374 KB)</span></a> </p><div class="sectionRelated"><div class="relatedEnts"></div></div></div></div></div><div class="clear"></div></div></div></div><div id="wrapperFooter" class="fwo"><div class="footer__top"><div class="footer__top-wrapper"><div class="inner dapadding"><div class="social"><h2 class="block-title"> Follow us </h2><div class="social__inner"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="36.9px" height="30px" viewBox="0 0 36.9 30" style="enable-background:new 0 0 36.9 30;" xml:space="preserve"><style type="text/css">
                      .st0{fill:#FFFFFF;}
                    </style><path class="st0" d="M36.9,3.5c-1.4,0.6-2.8,1-4.3,1.2c1.6-0.9,2.8-2.4,3.3-4.2C34.4,1.4,32.7,2,31,2.4C29.7,0.9,27.7,0,25.5,0
                          c-4.2,0-7.6,3.4-7.6,7.6c0,0.6,0.1,1.2,0.2,1.7C11.9,9,6.3,6,2.5,1.4c-0.7,1.1-1,2.4-1,3.8c0,2.6,1.3,4.9,3.4,6.3
                          c-1.2,0-2.4-0.4-3.4-0.9l0,0.1c0,3.7,2.6,6.7,6.1,7.4c-0.6,0.2-1.3,0.3-2,0.3c-0.5,0-1,0-1.4-0.1c1,3,3.8,5.2,7.1,5.2
                          c-2.6,2-5.8,3.2-9.4,3.3c-0.6,0-1.2,0-1.8-0.1C3.4,28.8,7.3,30,11.6,30c13.9,0,21.5-11.6,21.5-21.6c0-0.3,0-0.7,0-1
                          C34.6,6.4,35.8,5.1,36.9,3.5L36.9,3.5z"/></svg><!--<a href="#facebook" title="Facebook">
                                    <svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="14.1px" height="30px" viewBox="0 0 14.1 30" style="enable-background:new 0 0 14.1 30;" xml:space="preserve">
                    <style type="text/css">
                      .st0{fill:#FFFFFF;}
                    </style>
                    <path class="st0" d="M14.1,0H9.3c-2.8,0-6,1.2-6,5.3c0,1.4,0,2.8,0,4.4H0v5.2h3.4V30h6.2V14.8h4.1l0.4-5.2H9.5c0,0,0-2.3,0-3
                          c0-1.6,1.7-1.5,1.8-1.5c0.8,0,2.4,0,2.8,0L14.1,0L14.1,0L14.1,0z"/>
                    </svg>
                                </a>--><svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="75.7px" height="30px" viewBox="0 0 75.7 30" style="enable-background:new 0 0 75.7 30;" xml:space="preserve"><style type="text/css">
                      .st0{fill:#FFFFFF;}
                    </style><path id="XMLID_7_" class="st0" d="M10.1,4.9L10.1,4.9V4.7H8.7c-1.3,0-1.6,0-1.6,0S6.5,6.3,5.8,9.3c-0.4,1.4-0.6,2.5-0.6,2.5
                          s-0.5-1.6-1-3.7c-0.5-2-1-3.5-1-3.5s-1.8,0-3,0c-0.3,0-0.3-0.4,1.8,6.2c0.3,0.9,0.8,2.3,1,2.9c0.3,0.8,0.5,1.4,0.6,1.9
                          c0.3,0.9,0.3,1.5,0.3,2.3s-0.1,6.4,0,6.5c0,0.1,2.6,0.1,2.9,0c0,0,0.1,0,0.1-0.3c0-0.1,0.1-0.9,0.1-3.9v-4L7,15.8
                          c0.1-0.4,0.4-1.3,0.6-2s0.5-1.6,0.6-2c1-3.3,1.9-6.4,2-6.7L10.1,4.9L10.1,4.9z"/><path id="XMLID_6_" class="st0" d="M24.8,9.6v0.3l0,0v5.5v5.4l-0.4,0.4c-0.5,0.5-0.9,0.6-1.3,0.6c-0.4-0.1-0.4,0-0.4-6.3V9.6H20
                          v0.3l0,0v6.4c0,6.8,0,6.8,0.4,7.6c0.3,0.5,0.6,0.8,1.4,0.9c0.9,0.1,1.9-0.3,2.8-1.1l0.4-0.4v0.6c0,0.6,0,0.6,0.1,0.8
                          c0.1,0,2.3,0,2.5,0h0.1v-0.3l0,0V9.6H24.8L24.8,9.6z"/><path id="XMLID_5_" class="st0" d="M17.9,12.5c-0.3-1.1-0.8-1.9-1.5-2.4c-1.3-0.9-2.8-0.9-4-0.3c-1,0.5-1.6,1.3-1.9,2.5
                          c0,0.1-0.1,0.3-0.1,0.4c-0.3,0.4-0.3,1-0.3,3.9c0,4.5,0,5,0.6,6c0.5,1,1.6,1.8,2.9,1.9c0.4,0,1.1,0,1.5-0.1c1-0.3,1.9-1,2.4-1.9
                          c0.1-0.4,0.3-0.6,0.4-1.1c0.1-0.6,0.1-1.8,0.1-4.5C18,13.4,18,13,17.9,12.5L17.9,12.5z M14.6,21.6c-0.3,0.1-0.6,0.3-1,0.1
                          c-0.3,0-0.6-0.5-0.8-0.8c-0.1-0.5-0.1-6.8,0-8.1c0.1-0.6,0.8-0.9,1.3-0.8c0.5,0.1,0.6,0.4,0.8,1c0.1,0.4,0.1,1,0.1,4.2
                          c0,2.1,0,3.1-0.1,3.7C15,21.3,14.8,21.4,14.6,21.6L14.6,21.6z"/><path id="XMLID_4_" class="st0" d="M67.6,15.6H69v-1.3c0-1.1,0-1.3-0.1-1.5c-0.3-0.5-0.6-0.6-1.1-0.6c-0.6,0-1.1,0.4-1.3,1
                          c-0.1,0.3-0.1,2.1-0.1,2.4C66.3,15.6,66.5,15.6,67.6,15.6z"/><path id="XMLID_3_" class="st0" d="M58.7,12.9c-0.1-0.4-0.5-0.5-0.9-0.5c-0.3,0-0.6,0.1-1,0.4l-0.3,0.1v8.7l0.3,0.1
                          c0.5,0.4,1.1,0.5,1.5,0.3c0.1-0.1,0.3-0.3,0.4-0.5c0.1-0.3,0.1-0.8,0.1-4.4C58.8,13.4,58.8,13.1,58.7,12.9z"/><path id="XMLID_2_" class="st0" d="M75.3,9c-0.3-3.1-0.5-4.3-1.1-5.5c-0.9-1.8-2.1-2.6-3.9-2.9C68.9,0.4,63.6,0.2,58.8,0
                          c-8.4-0.1-22.2,0.1-23.9,0.6c-0.9,0.1-1.5,0.5-2.1,1.1c-1.1,1.1-1.8,2.6-2,4.9c-0.6,5-0.6,11.1,0,16.2c0.3,2.3,0.8,3.7,1.8,4.9
                          c0.6,0.8,1.6,1.4,2.6,1.5c0.6,0.1,3.9,0.4,8.8,0.5c0.8,0,2.6,0.1,4.2,0.1c3.3,0,9.4,0,13-0.1c2.4-0.1,6.7-0.3,7.4-0.3
                          c0.3,0,0.8,0,1.1-0.1c1.4-0.1,2.3-0.4,3.1-1c1.1-0.9,1.9-2.4,2.3-4.3c0.4-1.8,0.5-4.8,0.6-8.3C75.5,13.1,75.5,11.5,75.3,9L75.3,9z
                          M41.9,7.8h-1.5l-0.1,16.6h-1.4c-1,0-1.4,0-1.4-0.1c0,0,0-3.8,0-8.3V7.8h-3V5.2h8.9v2.5L41.9,7.8L41.9,7.8z M51.5,17.4v7.2H49v-0.8
                          c0-0.6,0-0.8-0.1-0.8c0,0-0.3,0.1-0.5,0.4c-0.5,0.5-1,0.9-1.5,1.1c-1,0.4-2,0.1-2.4-0.5c-0.4-0.6-0.4-0.8-0.4-7.6v-6.2h2.5v5.8
                          c0,5.8,0,5.8,0.1,6c0.1,0.3,0.5,0.4,0.9,0.3c0.3-0.1,0.4-0.3,0.9-0.6l0.5-0.5V10.2h2.5V17.4L51.5,17.4z M61.1,23.5
                          c-0.3,0.5-0.8,1-1.1,1.1c-1,0.3-1.9,0-2.8-0.9c-0.3-0.3-0.6-0.5-0.6-0.5s-0.1,0.3-0.1,0.6v0.6h-2.5V5.2h2.5v3.1c0,1.8,0,3.1,0,3.1
                          s0.3-0.3,0.6-0.5c0.6-0.6,1.3-0.9,1.9-1c1.3-0.1,2,0.5,2.4,2c0.1,0.5,0.1,1,0.1,5.3C61.4,22.6,61.4,22.6,61.1,23.5L61.1,23.5z
                          M71.5,20.6c0,0.5-0.1,1.1-0.1,1.4c-0.4,1.3-1.3,2.1-2.5,2.5c-1.8,0.5-3.8-0.4-4.5-1.9c-0.4-0.9-0.5-1-0.5-5.3c0-3.5,0-3.9,0.1-4.4
                          c0.4-1.4,1.1-2.3,2.4-2.6c0.4-0.1,0.8-0.3,1.1-0.3c1.4,0,2.9,0.8,3.4,2c0.4,0.9,0.5,1.3,0.5,3.7v2.1h-5.3v1.4c0,2,0.1,2.6,0.6,3
                          c0.5,0.3,1.1,0.3,1.5,0c0.4-0.4,0.5-0.6,0.5-1.6v-0.9h2.5L71.5,20.6z"/></svg></div></div></div></div></div><div class="footer__bottom"><div class="inner dapadding"><div id="copyright"><p> <em>© Federal Network Agency - 2021</em></p></div><div class="service-nav"><nav><h2 class="sr-only"> Service menu</h2><ul><li> <a href="DE/Service/Impressum/impressum_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D">imprint</a></li><li> <a href="DE/Service/Datenschutz/Datenschutz_node.html;jsessionid=03329C4BE7912B70144E526F67CC3D8D">data protection</a></li><li> <a href="kontakt">Contact</a> </li></ul></nav></div></div></div></div></div><div id="scrollspy" class="hidden-xs"><ul id="scrollspyul"></ul><div class="right"><div class="button"><span>&nbsp;</span></div></div></div><div id="mediathekModal" class="modal fade" role="dialog" style="display:none;"><div class="modal-dialog"><div class="modal-content"><div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button> </div><div class="modal-body"><p></p></div></div><!-- /.modal-content --></div><!-- /.modal-dialog --></div><!--Realisiert mit dem Government Site Builder, der Content Management Lösung der Bundesverwaltung, www.government-site-builder.de --></body></html>
</pre>

Latest revision as of 16:41, 12 December 2023

BfDI - KiKxxl GmbH
LogoDE.jpg
Authority: BfDI (Germany)
Jurisdiction: Germany
Relevant Law: Article 6 GDPR
Article 21 GDPR
Article 16 Regulation on Privacy and Electronic Communications
§ 102 (2) TKG
§ 149 (1) Nr. 17 (e) TKG
§ 20 UWG
§ 7 UWG
Type: Complaint
Outcome: Upheld
Started:
Decided:
Published: 17.02.2021
Fine: 260000 EUR
Parties: n/a
National Case Number/Name: KiKxxl GmbH
European Case Law Identifier: n/a
Appeal: Pending appeal
AG Bonn (Germany)
Original Language(s): German
Original Source: bundesnetzagentur.de (in DE)
Initial Contributor: n/a

The German Federal Network Agency (Bundesnetzagentur) fined the call center KiKxxl GmbH €260,000 for violating Article 6 GDPR by telephone advertising without permission.

English Summary

Facts

The KiKxxl GmbH called consumers to make telephone advertising for different other companies without having any effective consent of the consumers. The company just checked the consents in an insufficient way or in some cases also not at all. They also kept making that calls although the consumers complained about the calls.

Dispute

Holding

The President of the Federal Network Agency Jochen Homann held that call centers also have to obey the law just like their employers.

Comment

Share your comments here!

Further Resources

Share blogs or news articles here!

English Machine Translation of the Decision

The decision below is a machine translation of the German original. Please refer to the German original for more details.

Retrieved from "https://gdprhub.eu/index.php?title=BfDI_(Germany)_-_17.02.2021&oldid=37504"
Creative Commons Attribution-NonCommercial-ShareAlike
Powered by MediaWiki