AEPD - PS/00348/2020
|AEPD - PS/00348/2020|
|Relevant Law:||Article 5(1)(a) GDPR|
Article 6(1) GDPR
Article 58(2)(i) GDPR
Article 83(2)(b) GDPR
Article 83(2)(g) GDPR
Article 83(5)(a) GDPR
|National Case Number/Name:||PS/00348/2020|
|European Case Law Identifier:||n/a|
|Original Source:||AEPD (in ES)|
The Spanish DPA (AEPD) fined Vodafone €70000 for transferring a woman’s telephone number to another customer without her knowledge, and without a lawful basis under Article 6(1) GDPR.
English Summary[edit | edit source]
Facts[edit | edit source]
Vodafone transferred the claimant’s telephone number to another customer, despite the claimant not making a request for Vodafone to do this. In examining the contract for the transfer, the AEPD discovered that the claimant’s signature was missing from the section “signature of old owner”.
Dispute[edit | edit source]
Did Vodafone’s failure to get the claimant’s signature constitute a breach under the GDPR?
Holding[edit | edit source]
The AEPD held that Vodafone violated Article 6(1) GDPR, as they had processed the claimant’s data without a lawful basis.
When setting the amount of the fine, the AEPD considered the negligent nature of the infringement - Article 83(2)(b) - and the fact that the infringement involved the “basic identifiers” of the claimant - Article 83(2)(g) - to be aggravating factors. The fine was reduced to €42000 by Vodafone’s early voluntary payment of the fine, and their waiver of any right to appeal the fine.
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English Machine Translation of the Decision[edit | edit source]
The decision below is a machine translation of the Spanish original. Please refer to the Spanish original for more details.
1/18 Procedure No.: PS / 00348/2020 RESOLUTION R / 00552/2020 OF TERMINATION OF THE PROCEDURE BY PAYMENT VOLUNTARY In the sanctioning procedure PS / 00348/2020, instructed by the Spanish Agency for Data Protection to VODAFONE ESPAÑA, S.A.U., considering the complaint filed by A.A.A., and based on the following, BACKGROUND FIRST: On October 15, 2020, the Director of the Spanish Agency for Data Protection agreed to initiate a sanctioning procedure against VODAFONE SPAIN, S.A.U. (hereinafter, the claimed), through the Agreement that is transcribed: << Procedure Nº: PS / 00348/2020 935-200320 AGREEMENT TO INITIATE THE SANCTIONING PROCEDURE Of the actions carried out by the Spanish Agency for the Protection of Data and based on the following: ACTS FIRST: Mrs. A.A.A. (hereinafter, the claimant) dated May 31, 2019 filed a claim with the Spanish Agency for Data Protection. The claim is directed against Vodafone España, S.A.U. with NIF A80907397 (in forward, the claimed or Vodafone). The reasons on which the claim is based are that a portability of the telephone *** TELEPHONE 1 from Movistar to Vodafone. That the claimant warned both companies that it was a fraudulent act since she had not done C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 2/18 that request, but that someone had usurped his data to process said portability. However, portability was implemented on April 4, 2019 and has not gotten response from the aforementioned operators. Request that the telephone number be returned to Movistar and that Vodafone cancel the data of the claimant, and that the person who usurped their data is punished processed the portability through the Vodafone office located on the street ***ADDRESS 1. And, among other things, it provides the following documentation: Copy of the claim sheet against Vodafone. Copy of "Claim form to fraud team" signed and dated 04/12/2019 where the Vodafone logo appears, the facts mentioned and the following manifestations: o That you are not a Vodafone customer. o That the line belonged to the husband. o That the claimant requests that her line *** TELEPHONE 1 return to Movistar. Copy of letter addressed to Vodafone sent by the claimant dated 10 April 2019 where it appears, among others: o That he appeared at the Vodafone store at *** DIRECCIÓN.2 on the 3rd of April. That he did not receive any collaboration or clarification and portability It was carried out as planned, on April 4, 2019. o That they annul the portability and erase their data. o That he is not and has not been a Vodafone customer. Copy of claim in OMIC dated 04/08/2019 being the claimed Vodafone. Copy of claim in OMIC dated 04/08/2019 being the claimed Movistar requesting that they correct the error and carry out a retroportability. Copy of attestation no. *** ATESTADO.1 dated April 12, 2019 and signed by the complainant. Copy of Vodafone's answer to the claim presented before the OMIC where it is stated that “Once the facts that it presents in C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 3/18 name of Ms. A.A.A., we inform you that a request for portability on April 2, 2019 with change of owner through store *** SHOP.1, for more information you can contact them directly. " Copy of the Claim filed with the Secretary of State of Telecommunications and its resolution. Copy of the Vodafone Resolution of 12/10/2019. Resolution of the Secretary of State for Digital Advancement of 11/15/2019. SECOND: In view of the facts reported in the claim and the documents provided by the claimant / of the facts and documents of which he has this Agency, the Subdirectorate General for Data Inspection proceeded to carry out preliminary investigation actions for the clarification of the facts in question, by virtue of the powers of investigation granted to the control authorities in article 57.1 of the Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter RGPD), and in accordance with the provisions of Title VII, Chapter I, Second Section, of the Law Organic 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (hereinafter LOPDGDD). As a result of the investigation actions carried out, it is verified that the person responsible for the treatment is the one claimed. Likewise, the following points are found: On July 9, 2019, the complaint was transferred to Vodafone España, S.A.U., in the proceedings with reference E / 06764/2019. The notification is done electronically through notific @. No reply received. On July 9, 2019, the complaint was transferred to Telefónica Moviles España, S.A.U., in the proceedings with reference E / 06764/2019. The Notification is done electronically through notific @. On July 24, 2019, Telefónica Móviles España, S.A.U. refer to this Agency the following information and statements: 1. That on April 2, 2019 they receive a portability request from Vodafone as receiving operator with respect to the line *** TELEPHONE.1 C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 4/18 2. That as a consequence, they send a notification by SMS to the complainant indicating that the portability will be carried out on April 4, 2019 offering you the possibility of contacting the *** PHONE. 2 if you do not want to change company. 3. That the complainant states that she has not requested portability by providing a contact number to request the cancellation being the receiving operator, in this case Vodafone, who has to cancel it. 4. That they did not receive any communication from the receiving operator informing of the cancellation of the portability so that on April 4 carried out portability. 5. That the complainant contacted them to request retroportability indicating that the change of operator had been made without their consent. 6. That, according to the portability operation, the cancellation process must be set up by the receiving operator upon customer request. What This procedure was requested repeatedly, but was denied by Vodafone as the line did not appear, in the aforementioned company, in the name whistleblower, consequently appearing as a cause for denial of the retroportability, that the tax identifier does not correspond to the MSISIDN entered (IDENT). It provides a screenshot where it appears: The title "Portability Consultation" A record with the data: o Application date: 04/04/2019 11:06:00 o MSISDN: *** PHONE. 1 o The fields corresponding to name and surname include the of the complainant. o Status Code: Registration denied. o Cause Status: IDENT 1. That the complainant filed a claim with the OMIC of the City Council of *** LOCALITY. 1 dated April 8, 2019 for which the Response by letter dated June 20, 2019. 2. That the portability request was made from Vodafone as operator recipient, not from TME as donor operator, so in the assumption of C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 5/18 have suffered an identity theft, it is in the receiving operator where understand the incident has occurred. On November 25, 2019, Vodafone España, S.A.U. refer to this Agency the following information and statements: 1. That there is a contract dated April 4, 2019, the date of portability, made with Vodafone together with a request for change of ownership, including currently said line on the systems in someone else's name. 2. That the operation was carried out in compliance with all the requirements timely and security measures to be considered correct portability and not fraudulent. 3. That the complainant must ensure the security of her personal data and take precautions so that a third party does not have access to them. 4. That currently there are no data related to the complainant in the Vodafone systems and databases. A copy of the letter addressed to the complainant dated November 21 is provided of 2019. Screenshots of Vodafone systems are provided where it consists among other data: ticket *** TICKET. 1 or creation date: 08/27/2019 or the text “Comments: As of 04/04/2019 it is requested service portability *** PHONE. 1 in the name of A.A.A. with DNI *** NIF. 1 (claimant and former owner of the service) but with change of holder in favor of B.B.B. *** Current NIF.2 service owner. The headline A.A.A. indicates that it has been without your consent and requests that your number be returned to you to be able to port it to your previous operator. We check that the service contract appears in docuweb with the data for the request for the portability of the claimant A.A.A .. " “Vodafone Customer Interaction Manager” screen where the DNI number of the complainant in the NIF section within the sub-window of "Search Criteria" which also contains the message "There is no results for those search criteria " C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 6/18 On February 5, 2020, Vodafone España, S.A.U. refer to this Agency the following information and statements: 1. That the contract was signed through the distributor *** SHOP.1 A copy of the contract signed by the client and dated April 2, 2019 where it consists, among other data: Name of the point of sale: *** TIENDA.1 with CIF B76640135 In the "Client / Company that hires" section: o NIF: *** NIF.2 o Name: B.B.B. o Surname: B.B.B. In the "Change of Holder" section: o Name and surname former owner: the name and surname are recorded of the complainant. o NIF: the NIF of the complainant appears. o Contact phone: *** PHONE. 1 There is no signature in the box titled "Old owner's signature *" In the “Portability” section: o Mobile number: *** PHONE. 1 o Donor operator: Movistar There is a footnote to the contract with the text: “The data marked with an asterisk (*) are mandatory. The client declares that the data provided is correct and that you have read, know and accepts in full the rates that have been delivered, the information of the service that has been provided, as well as the conditions contained in this document, which govern your relationship with Vodafone. " 1. That, at all times, the person who completed the information that allowed the portability was identified as Mrs. A.A.A., being contributed in that sense the identity document that allowed the portability process. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 7/18 2. That Vodafone acted under the guidelines stipulated in the Security Policy internal for the contracting of lines in the contracting modality through distributor. A copy of the Security Policy is provided in which: It consists, among others, of the following text: "When by process it corresponds to refer the client to a store Vodafone and the owner cannot attend personally, a person on your behalf. If the management to be carried out requires passing the Security Policy, the non-owner person who attends, must provide the access code of customer service or all the following data of the owner: DNI Billing Address Last 4 digits of the bank account (if you have a direct debit invoice) Except SIM changes. In the sim changes in store is mandatory for the holder to come with the Identity Document (DNI- NIE) original to be able to change the SIM. " There is a table of “When” scenarios to apply Security Policies Security and what Security Policy is needed in each scenario. 1. That when asked in the request for information for the "documentation collected in the hiring to prove the identity of the new owner of the line and to prove the identity of the claimant. " Vodafone answers: "The Agency requests Vodafone" Copy of documentation collected in the hiring to prove the identity of the new owner of the line and to prove the identity of the claimant. "According to the documentation that has been able to collect my represented in terms of portability object of analysis in this requirement, it corresponds to the contract the which has been previously provided in this document as Document I. " 2. That they have verified that there are no requests for cancellation of portability by the complainant prior to it occurring on date 4 April 2019. However, they have verified that there is an interaction of the April 4, 2019, which contains an attempt to carry out a portability of the which is canceled because the data does not match. That the reason for the rejection is "NIF of the Portability Request does not coincide with the one that appears in the Client" C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 8/18 3. That on August 20, 2019 they received a claim filed by the complainant before the SETSI body. Who proceeded to reply to the SETSI stating that the portability of the service claimed had been carried out complying with the current security filters and that notwithstanding the complainant could request again the portability of the service claimed to the operator as desired. A letter is provided addressed to the User Service Office of Telecommunications dated August 27, 2019 stating as claim *** CLAIM.1 4. That on December 3, 2019 they received a new claim filed by the complainant before the SETSI body. Who proceeded to answer the complainant. A copy of the letter dated December 10, 2019 and addressed to the whistleblower stating: "We are writing to you in compliance with the resolution estimated in your favor, with file number *** CLAIM. 1 We wish to inform you that, as established in said resolution, the Ms. Peña can request the portability of the service claimed to the operator that wishes, you must provide the owner's data in Vodafone B.B.B. with DNI NIF.2 which are those that appear in the contract that we attach At the time of portability to another operator, you may request the change of desired headline. On the other hand, we indicate that there is no billing issued in the name of Ms. A.A.A. so there is no type of adjustment in this regard. " Resolution of the SETSI, dated November 15, 2019, where recognizes the right of the claimant to obtain immediate withdrawal from the service not requested, as well as not to pay the invoices that Vodafone may have issued. Likewise, the right of the claimant to return to the operator is recognized. of origin, and regarding the change of ownership, not carried out by the operator, estimate the claim, and the operator must proceed to definitively manage the change of ownership allowing the claimant to return to their operator of origin. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 9/18 FOUNDATIONS OF LAW I By virtue of the powers that article 58.2 of the RGPD recognizes to each control authority, and as established in articles 47 and 48 of the LOPDGDD, the Director of the Spanish Data Protection Agency is competent to initiate and to solve this procedure. II Article 58 of the RGPD, "Powers", says: “2 Each supervisory authority shall have all the following powers corrective measures listed below: (…) b) sanction any person responsible or in charge of the treatment with warning when the treatment operations have infringed the provisions of this Regulation; (...) d) order the person in charge of the treatment that the operations of treatment are in accordance with the provisions of this Regulation, where appropriate, in a certain way and within a specified time frame. (…) i) impose an administrative fine in accordance with article 83, in addition to or instead of the measures mentioned in this section, depending on the circumstances of the case particular (…) " III The RGPD deals in its article 5 with the principles that must govern the treatment of personal data and mentions among them that of "legality, loyalty and C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 10/18 transparency". The precept provides: "1. The personal data will be: a) Treaties in a lawful, loyal and transparent manner in relation to the interested (<< legality, loyalty and transparency >>); " Article 6 of the RGPD, "Legality of the treatment", details in its section 1 the cases in which the processing of third party data is considered lawful: "1. The treatment will only be lawful if at least one of the following is met terms: a) the interested party gave their consent for the processing of their data personal for one or more specific purposes; b) the treatment is necessary for the performance of a contract in which the interested is part or for the application at the request of this of measures pre-contractual; (…) " The infringement for which the claimed entity is responsible is found typified in article 83 of the RGPD that, under the heading "General conditions for the imposition of administrative fines ”, it states: "5. Violations of the following provisions will be sanctioned, in accordance with paragraph 2, with administrative fines of maximum EUR 20,000,000 or, in the case of a company, an amount equivalent to a maximum of 4% of the total annual global business volume of the previous financial year, opting for the highest amount: a) The basic principles for the treatment, including the conditions for the consent in accordance with articles 5,6,7 and 9. " Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) in its article 72, under the heading "Infractions considered very serious ”provides: C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 11/18 "1. In accordance with the provisions of article 83.5 of the Regulation (E.U.) 2016/679 are considered very serious and will prescribe after three years the infractions that suppose a substantial violation of the articles mentioned in that and, in in particular, the following: (…) b) The processing of personal data without the concurrence of any of the conditions of legality of the treatment established in article 6 of the Regulation (EU) 2016/679. " IV The documentation in the file provides evidence that the claimed, violated article 6.1 of the RGPD, since it processed the personal data of the claimant without having any legitimacy to do so. The operator Vodafone has carried out the portability of the line of the claimant, without standing for it. The owner of the line, the claimant, warned Vodafone that it was a made fraudulent, since she had not made the request for portability, but rather someone had usurped his data to process said portability. Despite warning that it was a fraudulent act on several occasions, the portability was carried out on April 4, 2019. Well, in the contract provided by Vodafone, it was found in the “Change of Holder” section: Name, surname and NIF of the claimant (old headline). However, and this is essential, there is no signature in the box entitled "Old owner signature." That is, it is not duly signed and therefore the claimant has not given consent. Based on the foregoing, in the case analyzed, it remains in the diligence employed by the claimed party questioned. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 12/18 Respect for the principle of legality that is in the essence of fundamental right protection of personal data requires that it be proven that the responsible for the treatment displayed the essential diligence to prove that extreme. If this Agency does not act in this way - and if this Agency does not demand it, it is incumbent upon for compliance with the regulations governing the data protection right of personal character - the result would be to empty the content of the principle of legality. V In order to determine the administrative fine to be imposed, the provisions of articles 83.1 and 83.2 of the RGPD, precepts that indicate: "Each supervisory authority will guarantee that the imposition of fines administrative under this article for the infractions of this Regulations indicated in paragraphs 4, 9 and 6 are in each individual case effective, proportionate and dissuasive. " "Administrative fines will be imposed, depending on the circumstances of each individual case, as an additional or substitute for the measures contemplated in the Article 58, paragraph 2, letters a) to h) and j). When deciding to impose a fine administrative and its amount in each individual case will be duly taken into account: a) the nature, severity and duration of the offense, taking into account the nature, scope or purpose of the processing operation in question as well as the number of affected stakeholders and the level of damage and damages they have suffered; b) intentionality or negligence in the infringement; c) any measure taken by the controller or processor to mitigate the damages suffered by the interested parties; d) the degree of responsibility of the person in charge of the treatment, taking into account the technical or organizational measures that have applied by virtue of articles 25 and 32; e) any previous infringement committed by the person in charge or the person in charge of the treatment; f) the degree of cooperation with the supervisory authority in order to remedy the violation and mitigate the possible adverse effects of the violation; g) the categories of personal data affected by the infringement; C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 13/18 h) the way in which the supervisory authority learned of the infringement, in particular if the person in charge or the person in charge notified the infraction and, in such case, to what extent; i) when the measures indicated in Article 58 (2) have been previously ordered against the person in charge or the person in charge in relation to the same matter, compliance with said measures; j) adherence to codes of conduct under Article 40 or to mechanisms certification approved in accordance with Article 42, and k) any other aggravating or mitigating factor applicable to the circumstances of the case, such as financial benefits obtained or losses avoided, direct or indirectly, through the infringement. " Regarding section k) of article 83.2 of the RGPD, the LOPDGDD, article 76, "Sanctions and corrective measures", provides: "2. In accordance with the provisions of article 83.2.k) of Regulation (EU) 2016/679 The following may also be taken into account: a) The continuing nature of the offense. b) The linking of the offender's activity with the performance of treatment of personal information. c) The benefits obtained as a result of the commission of the offense. d) The possibility that the affected person's conduct could have led to the commission of the offense. e) The existence of a process of merger by absorption after the commission of the infringement, which cannot be attributed to the absorbing entity. f) Affecting the rights of minors. g) Have, when not mandatory, a data protection officer. h) The submission by the person in charge or in charge, on a voluntary basis, to alternative dispute resolution mechanisms, in those cases in which there are controversies between those and any interested party. " In accordance with the transcribed precepts, and without prejudice to what results from the instruction of the procedure, in order to fix the amount of the fine sanction to impose in the present case, the claimed party is considered responsible for an offense typified in article 83.5.a) of the RGPD, in an initial assessment, estimate the following factors concurrent. As aggravating factors the following: - The intentionality or negligence in the offense (article 83.2 b). C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 14/18 - Basic personal identifiers are affected (name, data bank, the line identifier) (article 83.2 g). This is why it is considered appropriate to graduate the sanction to be imposed on the claimed and set it at the amount of € 70,000 for the violation of article 6.1 of the RGPD. Therefore, based on the foregoing, By the Director of the Spanish Agency for Data Protection, HE REMEMBERS: 1. INITIATE SANCTIONING PROCEDURE for Vodafone España, S.A.U., with NIF A80907397, for the alleged violation of article 6.1. of the RGPD typified in article 83.5.a) of the aforementioned RGPD. 2. APPOINT D. C.C.C. as instructor. and as secretary to Mrs. D.D.D., indicating that any of them may be challenged, if applicable, in accordance with the provisions of articles 23 and 24 of Law 40/2015, of 1 October, of the Legal Regime of the Public Sector (LRJSP). 3. INCORPORATE to the sanctioning file, for evidentiary purposes, the claim filed by the claimant and its attached documentation, the informative requirements that the Subdirectorate General for Inspection of Data sent to the claimed entity in the preliminary investigation phase and their respective acknowledgments of receipt. 4. THAT, for the purposes provided for in art. 64.2 b) of Law 39/2015, of 1 October, of the Common Administrative Procedure of the Administrations Public, the penalty that may correspond would be 70,000 euros (sixty thousand euros), without prejudice to what results from the instruction. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 15/18 5. NOTIFY this agreement to Vodafone España, S.A.U., with NIF A80907397, granting a hearing period of ten business days to to make the allegations and present the evidence that it considers convenient. In your statement of allegations you must provide your NIF and the procedure number in the heading of this document. If within the stipulated period it does not make allegations to this initiation agreement, the same It may be considered a resolution proposal, as established in article 64.2.f) of Law 39/2015, of October 1, on the Common Administrative Procedure of the Public Administrations (hereinafter, LPACAP). In accordance with the provisions of article 85 of the LPACAP, in the event that the penalty to be imposed would be a fine, you may recognize your responsibility within the term granted for the formulation of allegations to the present initiation agreement; the which will entail a reduction of 20% of the sanction to be imposed in this procedure. With the application of this reduction, the sanction would be established at 56,000 euros, resolving the procedure with the imposition of this sanction. In the same way, you may, at any time prior to the resolution of this procedure, carry out the voluntary payment of the proposed sanction, which will mean a reduction of 20% of its amount. With the application of this reduction, the sanction would be established at 56,000 euros and its payment will imply the termination of the process. The reduction for the voluntary payment of the penalty is cumulative to the corresponding apply for the recognition of responsibility, provided that this recognition of responsibility is made manifest within the period granted to formulate allegations at the opening of the procedure. The voluntary payment of the referred amount in the previous paragraph it may be done at any time prior to the resolution. In In this case, if both reductions should be applied, the amount of the penalty would be set at 42,000 euros. In any case, the effectiveness of either of the two mentioned reductions will be conditioned to the withdrawal or resignation of any action or remedy in administrative against the sanction. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 16/18 In case you choose to proceed to the voluntary payment of any of the amounts indicated above, 56,000 euros or 42,000 euros, you must make it effective by entering the account number ES00 0000 0000 0000 0000 0000 open to name of the Spanish Data Protection Agency in Banco CAIXABANK, S.A., indicating in the concept the reference number of the procedure that appears in the heading of this document and the cause of reduction of the amount to which welcomes. Likewise, you must send proof of admission to the Subdirectorate General of Inspection to continue the procedure according to the quantity entered. The procedure will have a maximum duration of nine months from the date of date of the initiation agreement or, where appropriate, the draft initiation agreement. After this period, its expiration will occur and, consequently, the file of performances; in accordance with the provisions of article 64 of the LOPDGDD. Finally, it is pointed out that in accordance with the provisions of article 112.1 of the LPACAP, There is no administrative appeal against this act. Mar Spain Martí Director of the Spanish Agency for Data Protection >> SECOND: On November 4, 2020, the defendant has proceeded to pay the sanction in the amount of 42,000 euros making use of the two reductions provided for in the Initiation Agreement transcribed above, which implies the acknowledgment of responsibility. THIRD: The payment made, within the period granted to formulate allegations to the opening of the procedure, entails the waiver of any action or appeal in the process administrative against the sanction and the recognition of responsibility in relation to the facts to which the Initiation Agreement refers. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 17/18 FOUNDATIONS OF LAW I By virtue of the powers that article 58.2 of the RGPD recognizes to each authority of control, and as established in art. 47 of Organic Law 3/2018, of 5 December, Protection of Personal Data and guarantee of digital rights (in hereinafter LOPDGDD), the Director of the Spanish Agency for Data Protection is competent to sanction the infractions that are committed against said Regulation; infractions of article 48 of Law 9/2014, of May 9, General of Telecommunications (hereinafter LGT), in accordance with the provisions of the article 84.3 of the LGT, and the offenses typified in articles 38.3 c), d) and i) and 38.4 d), g) and h) of Law 34/2002, of July 11, on services of the company of the information and electronic commerce (hereinafter LSSI), as provided in article 43.1 of said Law. II Article 85 of Law 39/2015, of October 1, on Administrative Procedure Common of Public Administrations (hereinafter, LPACAP), under the rubric "Termination of sanctioning procedures" provides the following: "1. Initiated a sanctioning procedure, if the offender acknowledges his responsibility, the procedure may be resolved with the imposition of the appropriate sanction. 2. When the sanction is solely of a pecuniary nature or it is possible to impose a pecuniary sanction and other non-pecuniary sanction, but the inadmissibility of the second, the voluntary payment by the presumed responsible, in any time prior to the resolution, will imply the termination of the procedure, except in relation to the replacement of the altered situation or the determination of the compensation for damages caused by the commission of the offense. 3. In both cases, when the sanction is solely of a pecuniary nature, the competent body to resolve the procedure will apply reductions of, at least, 20% of the amount of the proposed penalty, these being cumulative among themselves. The aforementioned reductions must be determined in the notice of initiation of the procedure and its effectiveness will be conditioned to the withdrawal or resignation of any action or appeal in administrative proceedings against the sanction. The percentage of reduction foreseen in this section may be increased regulations. In accordance with the above, the Director of the Spanish Agency for the Protection of Data RESOLVES: FIRST: DECLARE the termination of procedure PS / 00348/2020, of in accordance with the provisions of article 85 of the LPACAP. SECOND: NOTIFY this resolution to VODAFONE ESPAÑA, S.A.U .. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es 18/18 In accordance with the provisions of article 50 of the LOPDGDD, this Resolution will be made public once it has been notified to the interested parties. Against this resolution, which puts an end to the administrative procedure as prescribed by the art. 114.1.c) of Law 39/2015, of October 1, on Administrative Procedure Common of Public Administrations, interested parties may file an appeal administrative litigation before the Contentious-Administrative Chamber of the National High Court, in accordance with the provisions of article 25 and section 5 of the fourth additional provision of Law 29/1998, of July 13, regulating the Contentious-Administrative Jurisdiction, within a period of two months from the day following notification of this act, as provided in article 46.1 of the referred Law. 936-031219 Mar Spain Martí Director of the Spanish Agency for Data Protection C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es