Datatilsynet - DT-20/01896

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Datatilsynet - DT-20/01896
LogoNO.png
Authority: Datatilsynet (Norway)
Jurisdiction: Norway
Relevant Law: Article 5(2) GDPR
Article 6(1)(f) GDPR
Article 24 GDPR
Article 32 GDPR
Type: Investigation
Outcome: Violation Found
Decided: 07.12.2020
Published: 07.01.2021
Fine: 75000 NOK
Parties: Gveik AS
National Case Number/Name: DT-20/01896
European Case Law Identifier: n/a
Appeal: n/a
Original Language(s): Norwegian
Original Source: Datatilsynet (in NO)
Initial Contributor: Rie Aleksandra Walle

The Norwegian DPA (Datatilsynet) fined Gveik AS NOK 75,000 (€7,200) for subjecting the complainant to a credit rating without a legal basis under Article 6(1)(f) GDPR and for not adhering to the accountability principle as per Article 5(2). The DPA also requires that the company implement internal controls of their credit rating process as per Article 24.

English Summary[edit | edit source]

Facts[edit | edit source]

A representative acting on behalf of Gveik AS conducted a credit rating on the complainant's sole proprietorship, despite the latter having no customer relationship or any other affiliation with either the representative or the company. The representative claimed that the credit rating was conducted by mistake and that they had tried to cancel it, unsuccessfully. The DPA noted that the credit rating seems to have been conducted due to "nosiness".

Gveik AS didn't have written routines for credit ratings, because these are only conducted for new customers and customers that "request many new services".

Dispute[edit | edit source]

Did Gveik AS have legal grounds for processing the personal data of the complainant for a credit scoring, as per Article 6(1)(f)? And did they have sufficient internal controls for the use of credit scoring in their business?

Holding[edit | edit source]

No, Gveik AS did not have legal grounds for processing the personal data of the complainant for credit scorings, as per Article 6(1)(f). For this offense, the company was fined NOK 75,000.

They also didn't have sufficient internal controls for the use of credit scoring in their business, as per Article 24. For this offense, the company is required to establish corresponding internal controls and submit a written confirmation and actual documentation of the internal controls, to the DPA.

The DPA also noted that Gveik AS likely didn't have sufficient technical and organizational security measures, but didn't find strong enough evidence to add further penalties for this.

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English Machine Translation of the Decision[edit | edit source]

The decision below is a machine translation of the Norwegian original. Please refer to the Norwegian original for more details.

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The person therefore complained to the Data Inspectorate.</p><h2> Credit rating for private purposes</h2><p> The Privacy Ordinance (GDPR) requires that all processing of personal data has a legal basis. When a business collects a credit rating, it collects details about the individual's personal finances. A credit rating is a result of personal information from many different sources. In certain cases, it will estimate that it is probable that a person will be able to pay for himself, and show any payment remarks, debt ratio and whether the person in question has pledged anything.<br /> <a href="/personvern-pa-ulike-omrader/kundehandtering-handel-og-medlemskap/kredittvurdering/">Read more about credit rating and privacy</a></p><p> In this case, the object of the credit assessment was private and entirely outside the business's business area. The Danish Data Protection Agency takes this type of abuse seriously and usually responds with a fee.</p><p> Gveik AS can appeal the decision before the appeal deadline.</p><h2> download</h2><p class="link-download"> <a href="/contentassets/c4e89c78222a40e09740b7ade6e8cfcf/vedtak-om-palegg-og-overtredelsesgebyr---gveik-as.pdf" target="_blank" rel="noopener">Decision on order and infringement fee to Gveik AS (pdf)</a></p></div></div></div><aside class="article__sidebar"><div class="article__sidebar-dates"><div ><span>Published:</span> <span>07.01.2021</span> </div></div></aside></div></div></main><footer class="main-footer"><div class="main-footer__wrapper"><div class="main-footer__upper"><div class="main-footer__content container"><div class="main-footer__content-column desktop-only" aria-hidden="true"><img src="/UI/datatilsynetLogo.png" width="141" height="35" alt="The Data Inspectorate logo" class="main-footer__logo"></div><div class="main-footer__content-column"><p> The Data Inspectorate<br> PO Box 458 Center<br> 0105 Oslo</p><p> Org.nr 974 761 467</p><div class="user-content"><p> <a href="/om-datatilsynet/kontakt-oss/">Contact Us</a></p></div><div > <a href="https://ext.mnm.as/s/2751/9366">Receive our newsletter</a></div><div class="main-footer__social"><div class="main-footer__social--twitter" > <a href="https://twitter.com/datatilsynet">The Data Inspectorate on twitter</a></div></div><div class="main-footer__personvernpodden_logo"> <a href="/regelverk-og-verktoy/personvernpodden/"><img src="/UI/personvernpodden-logo.svg" alt="The Privacy Podcast - A podcast from the Danish Data Protection Agency"></a></div></div><div class="main-footer__content-column"><ul class="clean-link-list"><li> <a href="/aktuelt/">Currently</a></li><li> <a href="/regelverk-og-verktoy/ordliste/">Dictionary</a></li><li> <a href="/regelverk-og-verktoy/sporsmal-svar/">Frequently Asked Questions</a></li><li> <a href="/om-datatilsynet/datatilsynets-personvernerklaring/">The Data Inspectorate's privacy statement</a></li><li> <a href="/om-datatilsynet/datatilsynets-cookie-erklaring/">The Danish Data Protection Agency's cookie statement</a></li><li> <a href="#" id="_jsManageCookies">Manage cookies</a> </li></ul></div></div></div><div class="main-footer__lower"><div class="main-footer__sponsors container"><p> Other sites</p> <a href="/om-datatilsynet/Andre-nettsteder/Personvernbloggen/"><img alt="The Privacy Blog" src="/globalassets/global/bilder/logoer/footer/personvernbloggennb.png?width=400&quality=80" /></a> <a href="/om-datatilsynet/Andre-nettsteder/Du-bestmmer/"><img alt="You decide" src="/globalassets/global/bilder/logoer/footer/dubestemmernb.png?width=400&quality=80" /></a> <a href="/om-datatilsynet/Andre-nettsteder/Slett-meg/"><img alt="slettmeg.no" src="/globalassets/global/bilder/logoer/footer/slettmegnb.png?width=400&quality=80" /></a></div></div></div></footer></div><script src="/Scripts/libs/jquery/3.2.1.min.js"> </script><script src="/Scripts/libs/jquery/jquery-ui.min.js"> </script><script src="/Scripts/libs/svg4everybody.js"> </script><script src="/Scripts/libs/jquery.sticky-sidebar.min.js"> </script><script src="/Scripts/libs/vue.min.js"> </script><script src="/Scripts/global/common/jquery.aria.js"> </script><script> window.jQuery || document.write('<script src="/Scripts/libs/jquery/3.2.1.min.js"><\/script>') </script><script src="/Scripts/site.js?bundle=637432963380000000"></script><script src="/Scripts/global/common/jquery.unobtrusive-ajax.js" async defer></script><script>
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