https://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&feed=atom&action=historyHDPA (Greece) - 20/2021 - Revision history2024-03-29T06:40:04ZRevision history for this page on the wikiMediaWiki 1.39.6https://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=21358&oldid=prevFD: FD moved page HDPA (Greece) - 20 to HDPA (Greece) - 20/20212021-11-22T14:58:42Z<p>FD moved page <a href="/index.php?title=HDPA_(Greece)_-_20" class="mw-redirect" title="HDPA (Greece) - 20">HDPA (Greece) - 20</a> to <a href="/index.php?title=HDPA_(Greece)_-_20/2021" title="HDPA (Greece) - 20/2021">HDPA (Greece) - 20/2021</a></p>
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<td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:58, 22 November 2021</td>
</tr><tr><td colspan="2" class="diff-notice" lang="en"><div class="mw-diff-empty">(No difference)</div>
</td></tr></table>FDhttps://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=16312&oldid=prevRRA: /* English Summary */2021-06-02T13:42:57Z<p><span dir="auto"><span class="autocomment">English Summary</span></span></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 13:42, 2 June 2021</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l62">Line 62:</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Facts ===</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Facts ===</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>The complainant requested to stop receiving promotional emails by the company. The promotional emails didn't stop even after he followed all the directions on the company's website and even after he submitted a request of erasure of his personal data held by the company, for which he received a confirmation email stating that all his data we deleted by the company's servers. The company stated that due to technical errors and duplicate registration of the data subject's email address, the process of the deletion of the complainant's data was not successful. </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>The complainant requested to stop receiving promotional emails by the company. The promotional emails didn't stop even after he followed all the directions on the company's website and even after he submitted a request of erasure of his personal data held by the company, for which he received a confirmation email stating that all his data we deleted by the company's servers. The company stated that due to technical errors and duplicate registration of the data subject's email address, the process of the deletion of the complainant's data was not successful. </div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">The personal data processed by the company were recorded electronically in a database referred to as the ‘Master Database'. All changes to personal data, such as deletions from email lists or requests submitted by data subjects are initially entered in the Master Database, and are then integrated/ copied into the individual databases that connect to the Main Database through a synchronization process which takes place automatically on a daily basis. One of these such databases linked to the Main Database is also the Email Database. </ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">Due to a technical error in the computer systems, there was a double registration of the email address of the complainant in the Email Database. This double entry error was detected and corrected immediately so as not to be repeated in the future. However, the duplicate address file remained in the E-mail Database, with the result while the first address file was deleted, the address file remained in the E-mail Database. Thus, when the complainants requested deletion from the E-mail Database using the delete / unsubscribe link, the request was recorded successfully in the Master Data Sheet, but the synchronization process failed to replace / delete the duplicate entry of the email address of the complainant in the E-mail Database. This is the reason why the complainant continued to receive emails about jobs offered by the company. </ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Holding ===</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Holding ===</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After examination of the facts of the case and after examination of 79 other data subjects data which were not successfully deleted from the company's data base, the authority decided that the company failed to implement the appropriate procedural and security measures to detect the error and to secure the deletion of the users' data. In the light of these violations the authority fined the company 5.000€.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After examination of the facts of the case and after examination of 79 other data subjects data which were not successfully deleted from the company's data base, the authority decided that the company failed to implement the appropriate procedural and security measures to detect the error and to secure the deletion of the users' data. In the light of these violations the authority fined the company 5.000€.</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">Only after the complaint was forwarded by the Authority to the company were they made</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">appropriate actions to investigate the reason for their deletion</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">of the complainant had not been made, and during this investigation</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">it was found what the technical error was. From the data below</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">requested Authority and following the investigation of the controller emerged</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">that there were another 78 cases of failure to satisfy the right</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">deletion of subjects as well as 5 requests-protests for this issue, the</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">which the controller had not identified through the procedures</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">nor did the technical error. It is therefore established that the company</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">did not have in practice the necessary procedures to ensure the</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">delete the data in order to meet the requirements of the GCP and to</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">the rights of data subjects are protected. Therefore,</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">there is a violation of article 25 par. 1 of the GCP.</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">9. The Authority takes note that the violation is related to practice</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">rights of the data subject, that the technical error lasted</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">of one semester and had affected 79 data subjects, that there were</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">protests of 5 data subjects which due to wrong procedures do not</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">received a reply, that the controller has an online store</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">and uses electronic communication techniques, therefore it should have</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Comment ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Comment ==</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>''Share your comments here!''</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>''Share your comments here!''</div></td></tr>
</table>RRAhttps://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=16311&oldid=prevRRA: /* Holding */2021-06-02T13:32:05Z<p><span dir="auto"><span class="autocomment">Holding</span></span></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 13:32, 2 June 2021</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l64">Line 64:</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Holding ===</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Holding ===</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After examination of the facts of the case and after examination of 79 other data subjects data which were not successfully deleted from the company's data base, the authority decided that the company failed to implement the appropriate procedural and security measures to detect the error and to secure the deletion of the users' data. In the light of these violations the authority fined the company 5.000€.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After examination of the facts of the case and after examination of 79 other data subjects data which were not successfully deleted from the company's data base, the authority decided that the company failed to implement the appropriate procedural and security measures to detect the error and to secure the deletion of the users' data. In the light of these violations the authority fined the company 5.000€.</div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">Only after the complaint was forwarded by the Authority to the company were they made</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">appropriate actions to investigate the reason for their deletion</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">of the complainant had not been made, and during this investigation</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">it was found what the technical error was. From the data below</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">requested Authority and following the investigation of the controller emerged</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">that there were another 78 cases of failure to satisfy the right</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">deletion of subjects as well as 5 requests-protests for this issue, the</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">which the controller had not identified through the procedures</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">nor did the technical error. It is therefore established that the company</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">did not have in practice the necessary procedures to ensure the</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">delete the data in order to meet the requirements of the GCP and to</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">the rights of data subjects are protected. Therefore,</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">there is a violation of article 25 par. 1 of the GCP.</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">9. The Authority takes note that the violation is related to practice</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">rights of the data subject, that the technical error lasted</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">of one semester and had affected 79 data subjects, that there were</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">protests of 5 data subjects which due to wrong procedures do not</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">received a reply, that the controller has an online store</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">and uses electronic communication techniques, therefore it should have</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Comment ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Comment ==</div></td></tr>
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</table>RRAhttps://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=16288&oldid=prevRRA at 10:05, 2 June 20212021-06-02T10:05:10Z<p></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 10:05, 2 June 2021</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>The Greek DPA fined a service provider €5000 for failure to properly execute a data's subject request for erasure<del style="font-weight: bold; text-decoration: none;">, </del>due to a technical error which meant that their personal data had been duplicated on the company's servers. The DPA found that 79 other data subjects had also been affected by this error. </div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>The Greek DPA fined a service provider €5000 for failure to properly execute a data's subject request for erasure due to a technical error which meant that their personal data had been duplicated on the company's servers. The DPA found that 79 other data subjects had also been affected by this error. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== English Summary ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== English Summary ==</div></td></tr>
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</table>RRAhttps://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=16287&oldid=prevRRA at 10:04, 2 June 20212021-06-02T10:04:57Z<p></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 10:04, 2 June 2021</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>The Greek DPA fined a service provider €5000 for failure to properly execute a data's subject request for erasure, due to a technical error which meant that their personal data had been duplicated on the company's servers. The DPA <del style="font-weight: bold; text-decoration: none;">also considered </del>that 79 other data subjects had been affected by this error. </div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>The Greek DPA fined a service provider €5000 for failure to properly execute a data's subject request for erasure, due to a technical error which meant that their personal data had been duplicated on the company's servers. The DPA <ins style="font-weight: bold; text-decoration: none;">found </ins>that 79 other data subjects had <ins style="font-weight: bold; text-decoration: none;">also </ins>been affected by this error. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== English Summary ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== English Summary ==</div></td></tr>
</table>RRAhttps://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=16286&oldid=prevRRA at 10:04, 2 June 20212021-06-02T10:04:40Z<p></p>
<table style="background-color: #fff; color: #202122;" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 10:04, 2 June 2021</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l56">Line 56:</td>
<td colspan="2" class="diff-lineno">Line 56:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>The Greek DPA fined a <del style="font-weight: bold; text-decoration: none;">services </del>provider <del style="font-weight: bold; text-decoration: none;">€5,000 </del>for failure to properly execute a data's subject request for erasure, <del style="font-weight: bold; text-decoration: none;">because of </del>a technical error which meant that <del style="font-weight: bold; text-decoration: none;">the data subject's </del>personal data had been duplicated on the company's servers. The DPA <del style="font-weight: bold; text-decoration: none;">found </del>that 79 other data subjects had <del style="font-weight: bold; text-decoration: none;">also </del>been affected by this error. </div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>The Greek DPA fined a <ins style="font-weight: bold; text-decoration: none;">service </ins>provider <ins style="font-weight: bold; text-decoration: none;">€5000 </ins>for failure to properly execute a data's subject request for erasure, <ins style="font-weight: bold; text-decoration: none;">due to </ins>a technical error which meant that <ins style="font-weight: bold; text-decoration: none;">their </ins>personal data had been duplicated on the company's servers. The DPA <ins style="font-weight: bold; text-decoration: none;">also considered </ins>that 79 other data subjects had been affected by this error. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== English Summary ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== English Summary ==</div></td></tr>
</table>RRAhttps://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=16285&oldid=prevRRA at 10:03, 2 June 20212021-06-02T10:03:13Z<p></p>
<table style="background-color: #fff; color: #202122;" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
<col class="diff-content" />
<tr class="diff-title" lang="en">
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 10:03, 2 June 2021</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l56">Line 56:</td>
<td colspan="2" class="diff-lineno">Line 56:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>The Greek DPA fined a services provider <del style="font-weight: bold; text-decoration: none;">company 5.000€ </del>for failure to <del style="font-weight: bold; text-decoration: none;">respond to </del>a data's subject request <del style="font-weight: bold; text-decoration: none;">of </del>erasure of <del style="font-weight: bold; text-decoration: none;">his </del>personal data <del style="font-weight: bold; text-decoration: none;">held by </del>the company.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>The Greek DPA fined a services provider <ins style="font-weight: bold; text-decoration: none;">€5,000 </ins>for failure to <ins style="font-weight: bold; text-decoration: none;">properly execute </ins>a data's subject request <ins style="font-weight: bold; text-decoration: none;">for </ins>erasure<ins style="font-weight: bold; text-decoration: none;">, because </ins>of <ins style="font-weight: bold; text-decoration: none;">a technical error which meant that the data subject's </ins>personal data <ins style="font-weight: bold; text-decoration: none;">had been duplicated on </ins>the company<ins style="font-weight: bold; text-decoration: none;">'s servers. The DPA found that 79 other data subjects had also been affected by this error</ins>. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== English Summary ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== English Summary ==</div></td></tr>
<tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l62">Line 62:</td>
<td colspan="2" class="diff-lineno">Line 62:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Facts ===</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Facts ===</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>The complainant requested to stop receiving promotional emails by the company. The promotional emails didn't stop even after he followed all the directions on the company's website and even after he submitted a request of erasure of his personal data held by the company, for which he received a confirmation email stating that all his data we deleted by the company's servers. The company stated that due to technical errors and duplicate registration of the data subject's email address, the process of the deletion of the complainant's data was not successful. </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>The complainant requested to stop receiving promotional emails by the company. The promotional emails didn't stop even after he followed all the directions on the company's website and even after he submitted a request of erasure of his personal data held by the company, for which he received a confirmation email stating that all his data we deleted by the company's servers. The company stated that due to technical errors and duplicate registration of the data subject's email address, the process of the deletion of the complainant's data was not successful. </div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">=== Dispute ===</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Holding ===</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Holding ===</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After examination of the facts of the case and after examination of 79 other data subjects data which were not successfully deleted from the company's data base, the authority decided that the company failed to implement the appropriate procedural and security measures to detect the error and to secure the deletion of the users' data. In the light of these violations the authority fined the company 5.000€.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After examination of the facts of the case and after examination of 79 other data subjects data which were not successfully deleted from the company's data base, the authority decided that the company failed to implement the appropriate procedural and security measures to detect the error and to secure the deletion of the users' data. In the light of these violations the authority fined the company 5.000€.</div></td></tr>
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</table>RRAhttps://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=16262&oldid=prevLv at 14:32, 1 June 20212021-06-01T14:32:38Z<p></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:32, 1 June 2021</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l18">Line 18:</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Outcome=Upheld</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Outcome=Upheld</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Date_Decided=17.02.2021</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Date_Decided=17.02.2021</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Date_Published=<del style="font-weight: bold; text-decoration: none;">12</del>.05.2021</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Date_Published=<ins style="font-weight: bold; text-decoration: none;">28</ins>.05.2021</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Year=2021</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Year=2021</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Fine=5000</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Fine=5000</div></td></tr>
</table>Lvhttps://gdprhub.eu/index.php?title=HDPA_(Greece)_-_20/2021&diff=16261&oldid=prevLv: Created page with "{{DPAdecisionBOX |Jurisdiction=Greece |DPA-BG-Color=background-color:#ffffff; |DPAlogo=LogoGR.jpg |DPA_Abbrevation=HDPA (Greece) |DPA_With_Country=HDPA (Greece) |Case_Number..."2021-06-01T14:28:44Z<p>Created page with "{{DPAdecisionBOX |Jurisdiction=Greece |DPA-BG-Color=background-color:#ffffff; |DPAlogo=LogoGR.jpg |DPA_Abbrevation=HDPA (Greece) |DPA_With_Country=HDPA (Greece) |Case_Number..."</p>
<p><b>New page</b></p><div>{{DPAdecisionBOX<br />
<br />
|Jurisdiction=Greece<br />
|DPA-BG-Color=background-color:#ffffff;<br />
|DPAlogo=LogoGR.jpg<br />
|DPA_Abbrevation=HDPA (Greece)<br />
|DPA_With_Country=HDPA (Greece)<br />
<br />
|Case_Number_Name=20<br />
|ECLI=<br />
<br />
|Original_Source_Name_1=ΑΠΔΠΧ<br />
|Original_Source_Link_1=https://www.dpa.gr/sites/default/files/2021-05/20_2021anonym.pdf<br />
|Original_Source_Language_1=Greek<br />
|Original_Source_Language__Code_1=EL<br />
<br />
|Type=Complaint<br />
|Outcome=Upheld<br />
|Date_Decided=17.02.2021<br />
|Date_Published=12.05.2021<br />
|Year=2021<br />
|Fine=5000<br />
|Currency=EUR<br />
<br />
|GDPR_Article_1=Article 17(1) GDPR<br />
|GDPR_Article_Link_1=Article 17 GDPR#1<br />
|GDPR_Article_2=Article 21(2) GDPR<br />
|GDPR_Article_Link_2=Article 21 GDPR#2<br />
|GDPR_Article_3=Article 25 GDPR<br />
|GDPR_Article_Link_3=Article 25 GDPR<br />
<br />
<br />
|National_Law_Name_1=Article 11 law 3471/2006<br />
|National_Law_Link_1=<br />
|National_Law_Name_2=Article 11 law 3471/2006<br />
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<br />
The Greek DPA fined a services provider company 5.000€ for failure to respond to a data's subject request of erasure of his personal data held by the company.<br />
<br />
== English Summary ==<br />
<br />
=== Facts ===<br />
The complainant requested to stop receiving promotional emails by the company. The promotional emails didn't stop even after he followed all the directions on the company's website and even after he submitted a request of erasure of his personal data held by the company, for which he received a confirmation email stating that all his data we deleted by the company's servers. The company stated that due to technical errors and duplicate registration of the data subject's email address, the process of the deletion of the complainant's data was not successful. <br />
<br />
=== Dispute ===<br />
<br />
<br />
=== Holding ===<br />
After examination of the facts of the case and after examination of 79 other data subjects data which were not successfully deleted from the company's data base, the authority decided that the company failed to implement the appropriate procedural and security measures to detect the error and to secure the deletion of the users' data. In the light of these violations the authority fined the company 5.000€.<br />
<br />
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== English Machine Translation of the Decision ==<br />
The decision below is a machine translation of the Greek original. Please refer to the Greek original for more details.<br />
<br />
<pre><br />
Athens, 12-05-2021<br />
No. Prot.1207<br />
<br />
<br />
DECISION 20/2021<br />
<br />
(Department)<br />
<br />
<br />
<br />
<br />
The Personal Data Protection Authority met at<br />
<br />
Composition of the Department via video conference on 17-02-2021 at 10:00, after<br />
<br />
invitation of its President to consider the case<br />
<br />
refers to the history hereof. Presented by George Batzalexis,<br />
<br />
Deputy Chairman, disabled by the President of the Authority Konstantinos<br />
<br />
Menoudakou, and the alternate members Grigorios Tsolias and Evangelos<br />
<br />
Papakonstantinou, as rapporteur, replacing the regular members<br />
<br />
Charalambou Anthopoulos and Konstantinos Lambrinoudakis respectively, who,<br />
<br />
although they were legally summoned in writing, they did not attend due to obstruction. The regular<br />
<br />
member Spyridon Vlachopoulos, although legally summoned in writing, did not attend<br />
<br />
due to obstruction. The meeting was attended by Georgia, by order of the President<br />
Panagopoulou, expert scientist - auditor as assistant rapporteur and Irini<br />
<br />
Papageorgopoulou, employee of the Administrative Affairs Department of the Authority,<br />
<br />
as secretary.<br />
<br />
<br />
<br />
<br />
The Authority took into account the following:<br />
<br />
<br />
Submitted to the Authority or with no. prot. Γ / ΕΙΣ / 6076 / 09-09-2019 complaint against<br />
of the company "CAREER SOLE SHAREHOLDER TECHNOLOGY SOCIETE ANONYME<br />
<br />
CURATOR, COMMERCIAL PROMOTION AND EXPLOITATION OF SPECIAL PUBLICATIONS »with<br />
<br />
the distinctive title "CAREER SA" about sending emails<br />
<br />
<br />
<br />
1<br />
<br />
1-3 Kifissias Ave., 11523 Athens<br />
T: 210 6475 600 • E: contact@dpa.gr • www.dpa.gr of advertising content to the complainant while he had<br />
<br />
repeatedly request its removal from the list of recipients.<br />
<br />
Specifically, according to the document G / EIS / 6076 / 09-09-2019 the complainant<br />
<br />
states that from ψε he ceased to wish to receive further electronically<br />
<br />
messages from kariera.gr. Tried to make use of that link<br />
<br />
is embedded in each email, selecting the appropriate options on the web page<br />
displayed but emails kept coming in normally.<br />
<br />
… Sent an email with a request to be deleted from the email lists. Of<br />
<br />
a specific procedure was indicated by the ticketing method, in which<br />
<br />
proceeded directly to… and by which he demanded the complete deletion of all<br />
<br />
data relating to his person from their databases. Then<br />
<br />
confirmation of his contact details and request, received on…<br />
information that all his personal data have been deleted<br />
<br />
receives by mail suggestions of ads similar to ads in which he had in<br />
<br />
past show interest. On λε sent a new message on the issue via<br />
<br />
of the ticketing method without receiving a response and on… sent a warning<br />
<br />
to appeal to the Authority, if the issue is not resolved, without any response<br />
also.<br />
<br />
<br />
The Authority with the no. prot. G / EX / 6076-1 / 03-10-2019 document informed her<br />
<br />
CAREER for the complaint and asked for her views.<br />
<br />
CAREER answered with no. prot: G / EIS / 7394 / 30-10-2019 her document,<br />
<br />
in which he analyzes the history of the communications of the complainant company<br />
<br />
in an attempt to remove it from the list of eligible advertisements<br />
messages. A specific technical problem has been identified, which is described<br />
<br />
in the document as follows: The personal data processed by the Company<br />
<br />
are recorded electronically in a data table that the Company calls<br />
<br />
‘Master Data Table’ (hereinafter the ‘Main Data Table’). All changes to<br />
<br />
personal data, such as deletions from email lists or requests<br />
<br />
submitted by data subjects through the Platform<br />
Data Management, are initially entered in the Main Data Table and in<br />
<br />
are then integrated / copied into the individual databases that<br />
<br />
<br />
2connected to the Main Data Table, through a synchronization process<br />
<br />
which takes place automatically on a daily basis. One of these sub<br />
<br />
databases linked to the Main Database is also the "Database<br />
Data E-mail ». Due to a technical error in the computer systems<br />
<br />
of the Company, a double registration of the electronic address was created<br />
<br />
of the complainant in the E-mail Database. This technique<br />
<br />
double entry error was detected and corrected immediately in order to<br />
<br />
not repeated in the future. However, the duplicate address log file<br />
<br />
e-mail of the complainant remained at the Base<br />
E-mail data, with the result while the first registration file was deleted<br />
<br />
normally, the second file remained in the E-mail Database. Thus, when the<br />
<br />
Complainants requested deletion from the E-mail Database, making<br />
<br />
using the delete / unsubscribe link, the request was recorded<br />
<br />
successfully in the Master Data Sheet, but the synchronization process failed<br />
<br />
replace / delete the duplicate entry of the email address<br />
of the complainant in the E-mail Database. Therefore, he<br />
<br />
is the reason why the complainant continued to receive emails about<br />
<br />
jobs offered by the Company.<br />
<br />
Subsequently, the Authority sent a prototype number G / EX / 931 / 05-02-2020 with<br />
<br />
which requested the following clarifications: For how long did it exist in<br />
<br />
systems the technical error by duplicating the email address<br />
<br />
mail and how was it located? How many emails have been entered in<br />
<br />
systems during this time? How many requests to delete e-mails<br />
were visitors received during this time? There have been relative complaints from<br />
<br />
recipients of emails?<br />
<br />
<br />
CAREER answered with no. prot. G / EIS / 1765 / 06-03-2020 document at<br />
which clarifies the following: The technical error occurred 6 months before…,<br />
<br />
ie during the period between…. The technical error was detected through<br />
<br />
investigation carried out due to the complaint forwarded by<br />
<br />
Principle. A total of 26,969 e-mails have been entered on the Greek website (Kariera.gr)<br />
<br />
during the existence of the technical error. 76 applications were submitted<br />
<br />
<br />
3deletion of e-mail visitors of the website www.kariera.gr during the period<br />
<br />
this. 5 requests for "Customer Service" were also received during<br />
<br />
period of existence of the technical problem, on the grounds that the user does not<br />
can be successfully unsubscribed.<br />
<br />
<br />
Following the above, the Authority proceeded to call the company for<br />
<br />
section meeting on 11-11-2020, with reference number C / EX / 6076-1 / 30-10-2020<br />
her document. The company attended the meeting through its legal representative<br />
<br />
Theofilos Vassiliadis and through the lawyer of Panagiotis Kontogeorgakopoulos<br />
<br />
(…). He also attended the first company. After receiving the deadline, the company submitted<br />
<br />
Memorandum No. G / EIS / 7991 / 20-11-2020, which refers to the<br />
<br />
previous documents and further clarifies that the response to his request<br />
<br />
subject and its satisfaction are two different stages of it<br />
process of deleting his personal data, and that its response<br />
<br />
The company was in the middle, but due to a technical problem, no description was given.<br />
<br />
The company has as its permanent policy and makes every reasonable effort<br />
<br />
in order to complete that deletion process within one (1)<br />
<br />
month from the submission of the respective deletion request, paying each<br />
possible effort to respond to the needs of the subjects and to<br />
<br />
do not use the possibility of extending the response time by two (2)<br />
<br />
further months, provided in accordance with the Regulation under certain conditions.<br />
<br />
Also, when the technical problem was resolved, the complainant's details but<br />
<br />
and all other data subjects experienced similar<br />
<br />
problem, including the five subjects who had done the<br />
requests-complaints, were successfully deleted from its information systems<br />
<br />
company. In the context of continuous improvement and the company's commitment to<br />
<br />
the proper management of personal data, the company continues to<br />
<br />
develops new systems, which in the near future the company will be able to<br />
<br />
proceeds to delete and generally manage them with greater immediacy and<br />
<br />
convenience.The aim of the company is, from the moment of confirmation of the request<br />
the simplification of the internal deletion procedure<br />
<br />
so that the response time is significantly reduced.<br />
<br />
<br />
<br />
4 The Authority, after examining the data in the file, after hearing him<br />
<br />
rapporteur and clarifications from the assistant rapporteur, who attended without<br />
<br />
and withdrew after the discussion of the case and before<br />
the conference and decision-making, after a thorough discussion,<br />
<br />
<br />
<br />
<br />
THOUGHT ACCORDING TO THE LAW<br />
<br />
<br />
<br />
<br />
1. From the provisions of articles 51 and 55 of the General Protection Regulation<br />
<br />
Data (Regulation (EU) 2016/679 - hereinafter GCC) and Article 9 of the Law<br />
4624/2019 (Government Gazette AD 137) it appears that the Authority has the competence to supervise the<br />
<br />
implementation of the provisions of the GCC, this law and other regulations that<br />
<br />
concern the protection of the individual from the processing of personal data.<br />
<br />
2. According to article 4 lit. 7 of the GCC, which is implemented by<br />
<br />
on 25 May 2018, the person in charge of processing is defined as “the natural or legal<br />
<br />
person, public authority, service or other body which, alone or jointly with<br />
others, determine the purposes and manner of data processing<br />
<br />
of a personal nature ".<br />
<br />
3. The issue of making unsolicited communications with<br />
<br />
any means of electronic communication, without human intervention, for<br />
<br />
for the purpose of direct marketing of products or services and for each<br />
for advertising purposes, is regulated by Article 11tun.3471 / 2006for<br />
<br />
protection of personal data in the field of electronic communications, o<br />
<br />
which incorporated Directive 2002/58 / EC into national law. According<br />
<br />
this article, such communication is allowed only if the subscriber<br />
<br />
expressly agreed in advance. Exceptionally, according to article 11 par.<br />
<br />
3 of Law 3471/2006, the contact details of the e-mail that<br />
acquired legally, in the context of the sale of goods or services or otherwise<br />
<br />
transaction, can be used for direct promotion<br />
<br />
similar products or services of the supplier or for service<br />
<br />
similar purposes, even when the recipient of the message has not given out<br />
<br />
with his prior consent, provided that he is provided with<br />
<br />
5 way clear and distinct the ability to oppose, in an easy way and<br />
<br />
for free, in the collection and use of his electronic data and that<br />
<br />
when collecting contact information, as well as in each message, in case<br />
that the user did not initially disagree with this use.<br />
<br />
4. According to article 17 par. 1 of the GCP, “The data subject<br />
<br />
has the right to request the deletion from the controller<br />
<br />
personal data relating to it without justification<br />
<br />
delay and the controller is required to delete data<br />
<br />
without undue delay, if one of the<br />
the following reasons: (…) (c) the data subject objects to<br />
<br />
processing in accordance with Article 21 (1) and are not mandatory<br />
<br />
and legitimate reasons for processing or the data subject object<br />
<br />
processing in accordance with Article 21 (2) ". Further, in the article<br />
<br />
21 par. 2 of the GCP stipulates that “If personal data<br />
<br />
processed for the purpose of direct marketing, the<br />
data subject is entitled to object at any time to<br />
<br />
processing of personal data concerning it for the en<br />
<br />
due to marketing, including profiling, if relevant<br />
<br />
with this direct marketing promotion. "<br />
<br />
5. Article 25 of the GCC stipulates that “Taking into account the latter<br />
developments, application costs and nature, scope, context and<br />
<br />
processing purposes, as well as the risks of different probability<br />
<br />
and the seriousness of the rights and freedoms of natural persons<br />
<br />
persons from the processing, the controller applies<br />
<br />
effectively, both at the time of determining the processing media and<br />
<br />
and at the time of processing, appropriate technical and organizational measures, such as<br />
the pseudonym, designed to apply the principles of protection of<br />
<br />
data, such as data minimization, and their integration<br />
<br />
necessary guarantees in the processing in such a way that the<br />
<br />
requirements of this Regulation and to protect their rights<br />
<br />
data subjects. "<br />
<br />
6. In this case, data processing was performed<br />
<br />
6 personal character of the complainant for the purpose of promoting products and<br />
<br />
services by the company CAREER, which is the person in charge of processing. THE<br />
<br />
legality of the original collection is not judged by the present, as the<br />
complainant admits that he had provided his information to the company.<br />
<br />
7. The complainant, as appears from the original complaint, expressed<br />
<br />
objection to sending messages for product promotion purposes. THE<br />
<br />
The controller had to have the appropriate procedures in place to<br />
<br />
respond. The controller did not act to interrupt it<br />
<br />
sending advertising messages, as it should, as well as opposition and<br />
deletion in case of direct marketing must be done<br />
<br />
respected. This happened only after the intervention of the Authority. Therefore, from<br />
<br />
An initial complaint is an infringement of Article 17 in conjunction with Article<br />
<br />
21 par. 2 of the GKPD.<br />
<br />
8. Only after the complaint was forwarded by the Authority to the company were they made<br />
<br />
appropriate actions to investigate the reason for their deletion<br />
of the complainant had not been made, and during this investigation<br />
<br />
it was found what the technical error was. From the data below<br />
<br />
requested Authority and following the investigation of the controller emerged<br />
<br />
that there were another 78 cases of failure to satisfy the right<br />
<br />
deletion of subjects as well as 5 requests-protests for this issue, the<br />
which the controller had not identified through the procedures<br />
<br />
nor did the technical error. It is therefore established that the company<br />
<br />
did not have in practice the necessary procedures to ensure the<br />
<br />
delete the data in order to meet the requirements of the GCP and to<br />
<br />
the rights of data subjects are protected. Therefore,<br />
<br />
there is a violation of article 25 par. 1 of the GCP.<br />
9. The Authority takes note that the violation is related to practice<br />
<br />
rights of the data subject, that the technical error lasted<br />
<br />
of one semester and had affected 79 data subjects, that there were<br />
<br />
protests of 5 data subjects which due to wrong procedures do not<br />
<br />
received a reply, that the controller has an online store<br />
<br />
and uses electronic communication techniques, therefore it should have<br />
<br />
7Take care of the correct response to requests for rights.<br />
<br />
Further, according to publicly available data in GEMI, company against<br />
<br />
the year 2019 had a turnover of € 4,202,734.53 and profits after taxes<br />
<br />
€ 879,150.88. As a mitigating factor, it's the first offense for her<br />
<br />
specific company, that after the intervention of the Authority the person in charge<br />
<br />
took action to investigate and correct it<br />
problem and finally, the unfavorable economic situation due to the pandemic<br />
<br />
Covid-19.<br />
<br />
10. In view of the above, the Authority unanimously considers that in accordance with Article 17 in<br />
<br />
in conjunction with Article 21 para. 3 of the GCP and Article 25 para. 1 of the GCP<br />
<br />
the conditions for enforcement against the controller are met, with<br />
<br />
based on article 58 par. 2 i of the GCP and taking into account its criteria<br />
<br />
article 83par.2 of the GCPD, of the administrative sanction referred to in the operative part<br />
<br />
of the present, which is considered proportionate to the gravity of the infringement.<br />
<br />
<br />
<br />
FOR THESE REASONS<br />
<br />
The Authority imposes, in the "CAREER SOLE SHAREHOLDER SA<br />
<br />
TECHNOLOGY MANAGEMENT, COMMERCIAL PROMOTION AND EXPLOITATION<br />
<br />
SPECIAL EDITIONS "with the distinctive title" CAREER SA " the effective,<br />
<br />
proportionate and dissuasive administrative fine appropriate to<br />
<br />
specific case according to its more specific circumstances, amount<br />
<br />
five thousand euros (5,000.00) euros, for the above violations<br />
of article 17 in combination with article 21 par. 3 of the GCP and article 25<br />
<br />
par. 1 of the GCPD.<br />
<br />
<br />
The Deputy Chairman The Secretary<br />
<br />
<br />
<br />
<br />
<br />
George Batzalexis Irini Papageorgopoulou<br />
<br />
<br />
<br />
<br />
1<br />
https://www.businessregistry.gr/publicity/show/5366801000<br />
<br />
8<br />
</pre></div>Lv