ICO (UK) - ACRO Criminal Records Office: Difference between revisions

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Revision as of 12:09, 21 August 2026

ICO - ACRO Criminal Records Office
Authority: ICO (UK)
Jurisdiction: United Kingdom
Relevant Law:
Article 32(1) UK GDPR
Article 32(1)(b) UK GDPR
Article 32(1)(d) UK GDPR
Type: Investigation
Outcome: Violation Found
Started:
Decided: 07.08.2026
Published:
Fine: n/a
Parties: ACRO Criminal Records Office
National Case Number/Name: ACRO Criminal Records Office
European Case Law Identifier: n/a
Appeal: Unknown
Original Language(s): English
Original Source: ICO (in EN)
Initial Contributor: bms

The ICO reprimanded ACRO for failing to implement appropriate security measures, including effective patch management and security monitoring, resulting in prolonged unauthorised access to systems containing sensitive personal data.

English Summary

Facts

ACRO Criminal Records Office, the processor, is a national police unit providing public services including Police Certificates, International Child Protection Certificates, Subject Access Requests and Record Deletion Requests. It processes personal data on behalf of 43 police forces whose Chief Constables act as joint controllers.

Between July 2021 and June 2023, three separate security incidents affected the processor's customer portal and its Kentico content management system. The most significant incident occurred between August 2022 and March 2023, during which a threat actor maintained unauthorised access to the processor's website and CMS environment.

In February 2023, the threat actor staged personal data for possible exfiltration relating to Police Certificate applications, Subject Access Requests and International Child Protection Certificate forms. Due to insufficient logging, the processor could not determine whether the data had actually been exfiltrated.

A maximum of 10,920 data subjects were potentially affected. The information concerned included identification and contact data, financial information, identification numbers, criminal conviction and offence data, information concerning domestic violence, disability, gender reassignment and sexual orientation, biometric data, and racial or ethnic origin.

In April 2023, the processor notified 84,048 data subjects on a precautionary basis. Several data subjects subsequently complained about distress and concerns regarding identity theft and financial loss.


Holding

The DPA held that the processor infringed Articles 32(1), 32(1)(b) and 32(1)(d) UK GDPR.

Regarding Article 32(1) UK GDPR, the DPA found that the processor had failed to implement appropriate organisational measures to ensure a level of security appropriate to the risk. In particular, responsibility for identifying required security patches was not clearly allocated and the processor did not itself monitor whether security patches were required.

The DPA further found a violation of Article 32(1)(b) UK GDPR. The processor had operated an outdated version of the Kentico CMS between 2019 and 2023 despite the availability of multiple security hotfixes. It could not demonstrate that known vulnerabilities had been subject to documented risk assessments or formal governance processes and had no documented patching policy. In addition, multiple antivirus alerts indicating malicious activity were neither reviewed nor acted upon, allowing the threat actor to remain undetected.

Finally, the DPA held that the processor infringed Article 32(1)(d) UK GDPR because it lacked effective processes for regularly testing and evaluating its security measures. The absence of a documented patching policy, continuous security monitoring and clearly assigned responsibility for reviewing security alerts prevented the processor from assessing whether its technical and organisational measures remained effective.

Taking into account the seriousness and duration of the infringements, as well as mitigating factors and the remedial measures subsequently implemented by the processor, the DPA issued a reprimand.

Comment

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English Machine Translation of the Decision

The decision below is a machine translation of the English original. Please refer to the English original for more details.

UK GENERAL DATA PROTECTION REGULATION


 (Article 58(2)(b))




CORRECTIVE POWERS OF THE INFORMATION COMMISSIONER

 REPRIMAND


 DATED: 7 August 2026





To: ACRO Criminal Records Office


Of: ACRO Criminal Records Office, ACRO, PO Box 481, Fareham,

Hampshire, PO14 9FS


I.    INTRODUCTION AND SUMMARY


1.    ACRO Criminal Records Office herein referred to as ‘ACRO’ are a

 national police unit providing a range of public services such as the
 issuing of  Police  Certificates, International  Child  Protection

      Certificates and   the  processing of   Subject   Access Requests

 and Record Deletion Requests. ACRO was founded in 2006.


2.    ACRO are a data processor for processing activities set out in the

 S22A Collaboration Agreement under the Police Act 1996 acting

 on behalf of the 43 Police Forces that are party to the agreement.

      The Chief Constables party to the agreement are joint controllers.




1
 Police Act 1996
 2NON-CONFIDENTIAL - FOR PUBLICATION



3.    The National Police Chiefs Council (NPCC) is the chair of the ACRO

      governance board that governs ACRO’s processing on behalf of the

 joint controllers. They fall under the NPCC ICO Registration.


 2
4.    It is the Information Commissioner’s (the “Commissioner”)

 understanding that three separate incidents of compromise

      occurred between July 2021 - June 2023, all involving the ACRO
 3
 customer portal website (www.acro.police.uk), a web application
 4
 built on the Kentico CMS at the time of the incidents taking place.


5.    The Commissioner issues ACRO with this Reprimand pursuant to

 Article 58(2)(b) UK General Data Protection Regulation (“UK

 GDPR”).


6.    The Commissioner finds that between the implementation of the

      UK GDPR on 25 May 2018 and 22 June 2023 (the “Relevant

 Period”), ACRO infringed Articles 32(1), 32(1)(b), and 32(1)(d) of

      the UK GDPR for the reasons set out in this Reprimand.


7.    The Commissioner previously served ACRO with a Notice of Intent

 to issue a Reprimand (the “NOI”) on 10 June 2026. ACRO provided

 written representations (the “Representations”) in response to

 the NOI on 1 July 2026. The Commissioner has taken the

 Representations    into   account   when    deciding   to  issue   this

 Reprimand.






2This Notice is issued by Jonathan Balmforth, Group Manager (Civil and Cyber Investigations),
as the delegated authority on behalf of the Information Commissioner in accordance with
paragraph 6(3) of Schedule 12 of the Data Protection Act 2018 and the ICO’s Scheme of
Delegations, (approved July 2025). As stated in Annex 1 of the ICO’s Scheme of Delegations,
the delegation of the Information Commissioner’s non-reserved functions set out in the Scheme
of Delegations continue to apply notwithstanding the vacancy in the office of the Information
Commissioner. The resignation of John Edwards does not affect the continuity or validity of the
process leading to this Notice.
3Interactive platforms that allow users to perform tasks, process data, and engage with
complex functionality through a browser.
4A content management platform primarily used for building and managing websites, online
stores, intranets, and web applications.
                                     3NON-CONFIDENTIAL - FOR PUBLICATION


II.   RELEVANT LEGAL FRAMEWORK


8.    Article 58(2)(b), the Commissioner has the power “to issue

 reprimands to a controller or a processor where processing

      operations have infringed provisions of this Regulation”.


9.    Article 32(1) states:


 “taking   into  account   the  state   of  the  art,  the  costs   of
 implementation and the nature, scope, context and purposes of

      processing as well as the risk of varying likelihood and severity for

 the rights and freedoms of natural persons, the controller and the

 processor shall implement appropriate technical and organisational

 measures to ensure a level of security appropriate to the risk.”

10.   Article 32(1)(b) states organisations should:


 “ensure the ongoing confidentiality, integrity, availability, and

 resilience of processing systems and services”


11.   Article 32(1)(d) states organisations should have:

 “a process for regularly testing, assessing and evaluating the

 effectiveness of technical and organisational measures for ensuring

 the security of the processing.”


III.  BACKGROUND TO THE INFRINGEMENTS


12.   This section summarises the relevant background to the findings of

 infringement. It does not seek to provide an exhaustive account of
 all the details of the events that have led to the decision to issue

 this Reprimand.


      Incident Overview


13.   In March 2023, the Joint ICT (JICT) department of ACRO’s host

 Force, Hampshire and Isle of Wight Constabulary, notified ACRO
 4NON-CONFIDENTIAL - FOR PUBLICATION



      that there had been an incident raised at the
 5
 This incident involved an SQL injection attack that

 exposed 15 username and password credentials, the majority of

 which related to ACRO employees.


14.   After   notification  from   the ACRO    commissioned

                                           to  carry   out   a   forensic

 investigation which uncovered three distinct incidents in total, all
 involving the ACRO website and its Kentico CMS, with threat actor

 activity evidenced between 09 July 2021 - 22 June 2023. Two of

 these incidents either did not involve personal data or affected a

 small portion of user account credentials, herein these incidents

 are referred to as ‘Group B’ and ‘Group C’.


15.   The most significant incident, herein referred to as ‘Group A’,

      occurred between 5 August 2022 - 14 March 2023, during which

 the threat actor maintained unauthorised access to ACRO’s

 website/CMS environment. Between 15 - 16 February 2023, the
 7
      threat actor was able to stage data for exfiltration. The personal

 data staged related to Police Certificate Applications, Subject

 Access Request (SAR) forms and International Child Protection

 Certificate forms. Insufficient logs were retained by ACRO in order
      to definitively determine if this data was exfiltrated from their

 network.


16.   The last evidence of threat actor access to the ACRO website / CMS

 environment during the Group A incident was on 14 March 2023.

      ACRO took the customer portal section of their website offline on

 21 March 2023 in response to the discovery of the Group B



5
 A technique used to attack Structured Query Language (SQL) databases by injecting malicious
commands into database queries.
7
 Data Staging is the process of extracting data and storing it in a temporary holding place
before complete exfiltration.
 5NON-CONFIDENTIAL - FOR PUBLICATION


 incident, this limited external access to the compromised systems.

      However, the Commissioner considers that the end date for the

 Relevant Period should be taken from when the compromised

 infrastructure, which continued to be used to process limited

 amounts of personal data, was fully decommissioned on 22 June

 2023.

17.   In total, a maximum of 10,920 data subjects were potentially

 affected where their personal data was staged for exfiltration. Not

 all data subjects who had personal data staged for exfiltration

 would have had personal data falling into every category set out

 below:


      •  Basic Personal Identifiers (first name, surnames, place of birth,

 date of birth, proof of address)

 •  Economic and Financial (account and sort code)

 •  Identification Numbers (national insurance number, driving

         license numbers and passport details)
 •  Criminal Convictions and Criminal Offences (persons who have

 disclosed serious offending, persons who are the perpetrator of

 domestic violence)

 •  Persons who have been subject to domestic violence.

      •  Disability, Gender   Reassignment     and   Sexual  Orientation
 information

 •  Biometric Data

 •  Race & Ethnic Origin


18.   The categories of data subjects potentially affected are applicants,

 third  parties, nominated    parties  and,  endorsers   for  Police

 Certificates and International Child Protection Certificates. As well
 as those requesting Subject Access and Record Deletion.




                                    6NON-CONFIDENTIAL - FOR PUBLICATION


19.   In total 84,048 data subjects were notified by ACRO on a

 precautionary basis in April 2023. The total of 84,048 data subjects

 reflects all individuals who submitted applications between 17

 January 2023 - 21 March 2023, plus an additional 18 data subjects

 whose applications had been stored for an extended period.


      Damage and distress caused to the Data Subjects

20.   ACRO received 35 complaints from data subjects potentially

 affected, which were evidenced to the Commissioner. The

 complaint information provided by ACRO reported distress and

 concern arising from the incident, including concerns about the risk

      of identity theft and financial loss. Complainants included those
 connected to Police Certificates, International Child Protection

 Certificates, and victims of domestic violence. ACRO advised that,

 in one instance, a



 These complaints have not been interrogated by the

 Commissioner. 


21.   The Commissioner separately received a further six complaints.

 These complaints report distress and anxiety arising from the

 breach, including concerns about identity theft and financial loss.

 These   complaints   have   not   been   interrogated   by   the
 Commissioner.



      Mitigating factors



22.   During the course of the ICO’s investigation, the Commissioner has

 noted that ACRO’s network segmentation measures prevented the
 threat actor from moving beyond the compromised environment

 into core policing systems, reducing the scale of harm.     also


                                  7NON-CONFIDENTIAL - FOR PUBLICATION


 confirmed no lateral movement into the wider JICT estate was

 observed.



      Remedial steps taken by ACRO Criminal Records Office



23.   The Commissioner has also considered and welcomes the remedial
 steps taken by ACRO in light of this incident. This included

 decommissioning the compromised infrastructure, migrating to the

 Salesforce Experience Cloud, implementing a SIEM, enhancing

      visibilityand  monitoring,   and  introducing  stronger  system

 hardening and network segmentation.


24.   The Commissioner recognises that ACRO has made improvements

 to its patching arrangements since the incident, including through

 its move to Salesforce Experience Cloud, where patching is

      governed by Salesforce’s formal change management process and

 includes the evaluation and implementation of upgrades, patches
 and hotfixes. ACRO has also implemented as its

 SIEM solution, improving its ability to detect, analyse and respond

 to security threats in real time, and strengthening its response to

      security alerts.


IV.   THE COMMISSIONER’S FINDINGS OF INFRINGEMENT

25.   The Commissioner has decided to issue a reprimand to ACRO

 Criminal Records Office in respect of the following infringements of

 the UK GDPR:



26.   Article 32(1) which states:


 “taking  into account   the  state  of  the  art, the   costs  of

 implementation and the nature, scope, context and purposes of


 8NON-CONFIDENTIAL - FOR PUBLICATION


      processing as well as the risk of varying likelihood and severity for

 the rights and freedoms of natural persons, the controller and the

 processor shall implement appropriate technical and organisational

 measures to ensure a level of security appropriate to the risk.”



27.   Article 32(1)(b) which states organisations should:


 “ensure the ongoing confidentiality, integrity, availability, and

 resilience of processing systems and services”



28.   Article 32(1)(d) which states organisations should have:


      “a process for regularly testing, assessing and evaluating the

 effectiveness of technical and organisational measures for ensuring

 the security of the processing.”



29.   Our investigation found infringements in relation to the security
 requirements of the UK GDPR, and these are set out below.



      Article 32(1)



30.   ACRO did not have the correct organisational measures in place to
 ensure a level of security appropriate to the risk as per Article

 32(1). ACRO did not clearly define who was responsible for

 monitoring for required security patches. ACRO’s web development

 supplier were responsible for the

 application of security patches, but not for identifying when

 patches were required. ACRO itself did not monitor for required
 security patches, meaning that there was an absence of oversight

 for this important security control. This demonstrated failings in

      the organisation’s wider obligations under the UK GDPR.


 9NON-CONFIDENTIAL - FOR PUBLICATION




Article 32(1)(b)



31.   ACRO were not ensuring the ongoing confidentiality, integrity and

 resilience of their systems as per Article 32(1)(b). ACRO did not

 have the appropriate technical and organisational measures in
 place to ensure the level of security appropriate to risk.



32.   Unpatched Content Management System (CMS)



33.   ACRO’s website was built using the Kentico CMS. Between

 September 2019 - March 2023, this was running on version 12.0.0.

      This version of Kentico CMS had multiple known vulnerabilities at

 the time of the incident. The forensic investigation did not specify

 which vulnerability was exploited, however it is highly likely that

 the threat actor gained initial access by exploiting an unpatched

 Kentico software vulnerability.


                                   9
34.   Cumulative security hotfixes were released by Kentico between
 September 2019 - July 2023. None of these security hotfixes were

 applied, meaning the ACRO website remained on an unpatched and

 vulnerable version.



35.   ACRO did not provide the ICO with evidence demonstrating that

 the   security  risks  associated   with   known    Kentico   CMS

 vulnerabilities had been subject to documented risk assessment or

 formal governance processes in relation to CMS patching.



36.   Content Management System Patching Responsibility


8
9National Vulnerability Database – Kentico Xperience 12.0.0
 A vendor issued software update designed to quickly address a specific problem, usually a
critical security vulnerability.
 10NON-CONFIDENTIAL - FOR PUBLICATION





37.   ACRO could not demonstrate clear accountability for identifying

 required security patches and hotfixes for Kentico CMS during the

 ICO’s investigation.



38. ACRO’s Managed Service Provider were responsible for

      Operating System (OS) patching and server maintenance where

 12
 monthly Microsoft security updates were applied to production
 13
 and staging servers . This excluded patching for the Kentico CMS

 as role was limited to infrastructure.



39.   Application of Kentico CMS patches and hotfixes were assigned to

 as evidenced by an email exchange between ACRO and

 dated 14–20 February 2020, which explicitly confirmed that CMS

 updates fell within remit under the support agreement.

      While this confirmed responsibility for implementing and

 applying Kentico CMS patches and hotfixes, it did not establish

 whether was obligated to actively monitor for these.



40.   The ambiguity around who was accountable for identifying

 necessary Kentico CMS patches created a gap where patches and

      hotfixes were missed which ultimately left ACRO’s website

 vulnerable.



41.   Patching Policy



42.   ACRO did not provide a documented patching policy covering CMS

 updates, despite the ICO requesting this during the investigation.


10The core software that manages a computer’s hardware and software resources, providing a
platform for applications to run.
11The process of applying vendor issued updates to an operating system.
12The live environment where the application or website is fully deployed and accessible to end
users.
13A pre-production environment that closely mirrors the production setup.
 11NON-CONFIDENTIAL - FOR PUBLICATION




43.   As a result, ACRO could not demonstrate how vulnerabilities were

 identified, prioritised and/or tested, nor how responsibility for

      these activities was assigned or assured.



44.   The absence of such a policy reinforced the fragmented and poor
 approach to patch management, leaving critical responsibilities

 unclear.



45.   Industry guidance is clear in relation to patching and vulnerability

 management:



46.   NCSC’s 10 Steps to Cyber Security published in May 2021 includes

 guidance   on   vulnerability management, including  updating

 software to address vulnerabilities.



      “Ensure all systems have a software update strategy. For devices

 that are not automatically updated, this should detail how and

 when updates get applied, and who is responsible for doing and
 checking the updates. The strategy should account for system

      availability requirements and relevant dependencies, while aiming

 to minimise the length of time before updates are applied.” “it is

 important (and essential for any systems that are exploitable from

 the internet) to install security updates as soon as possible to

 protect your organisation.”



47.   NCSC’s Cyber Essentials v3.0 published in January 2022 includes

 an objective for Security Update Management.




14
1510 Steps to Cyber Security - NCSC.GOV.UK
  Cyber Essentials - Requirements for Infrastructure v3.0.pdf
 12NON-CONFIDENTIAL - FOR PUBLICATION



 “Ensure that devices and software are not vulnerable to known

 security issues for which fixes are available.”



48.   Response to Security Alerts



49.   The infrastructure that supported the ACRO public facing website

 had Trend Micro antivirus software (Trend Micro) installed at the


 time of the incidents. This was designed to detect and quarantine
 17 18
      malware, such as credential harvesting tools and backdoors , by

 scanning files and monitoring system activity.



50.   While Trend Micro did successfully detect and quarantine several

 threat actor tools during the incidents, the alerts that were

 generated were not reviewed or acted upon.



51.   ACRO advised the ICO that, due to

 it was unable to establish what business

 processes existed for the assessment or handling of security alerts

 at the relevant time. Nor could it identify which roles were

 responsible for reviewing or escalating such alerts. As a result, the

 ICO was not provided with evidence demonstrating that Trend

 Micro alerts relating to the detection and quarantining of known

 threat actor tools were assessed, escalated, or investigated at the

 time they were generated. 










16A solution developed by Trend Micro, designed to protect computers and networks from
malware, viruses, ransomware, and other threats.
17A technique where a threat actor collects usernames, passwords, and other authentication
data from a target system or user.
18A hidden method of bypassing normal authentication or security controls to gain
unauthorised access to a system, application, or network.
 13NON-CONFIDENTIAL - FOR PUBLICATION



52.   Had the alerts been investigated by ACRO at the time, and an

      appropriate response conducted, it is likely that further malicious

 activity could have been prevented.



53.   System and Security Monitoring


54.   There was some level of monitoring in place as undertook

 monitoring activities in line with its contractual obligations.

              were contracted to provide ACRO with support,

 maintenance and management of ACRO’s environment.

 This environment contained a virtual firewall, virtual web servers

 and virtual SQL servers which together supported the ACRO

 public website and staging websites. ACRO did not subscribe to

 SIEM service.                              documents

 were provided to ACRO by these documents included a

 section that provided an opportunity to

 highlight any ongoing security issues, such as patching and

 security incidents.


55.   As described above at paragraphs 49 – 52, there were multiple

      antivirus detections of malicious software during the incidents. On

 23 February 2023 Trend Micro detected and quarantined four

 attempts to install the known credential harvesting tool

 Mimikatz . However, the February 2023

 document does not include any reference to the

      malicious files quarantined by Trend Micro antivirus, this is

 despite being required by ACRO to reboot the affected

 server.




19
  A solution that provides real time monitoring, analysis, and management of security events
20ross an organisation’s IT infrastructure.
  https://attack.mitre.org/software/S0002/
 14NON-CONFIDENTIAL - FOR PUBLICATION



56.   Despite Trend Micro successfully detecting and quarantining

 threat actor tools on multiple occasions, these alerts were not
      investigated or acted upon by any involved party.



57.   The forensic investigation identified multiple historic Trend

 Micro Antivirus alerts related to detected and quarantined

 attacker tools. These alerts provided an early warning to the

 ongoing attack but were not reviewed or acted on.


58.   ACRO advised the ICO that it could not establish which roles

 previously held responsibility for monitoring security alerts



 which occurred prior to and during the period of Group A threat

 actor activity.


59.   The ambiguity around the role and responsibility of responding to

 security alerts, and the failure to act up the generated security

 alerts resulted in the threat actor being able to carry out its

 activity undetected.



60.   Industry guidance is clear in relation to monitoring and visibility:


                                                                  21
61.   NCSC’s 10 Steps to Cyber Security published in May 2021
 includes guidance on logging and monitoring.



 “the main priority should be the ability to respond to incidents

 and to do this, logs are required.”



      “Collecting logs is essential to understand how your systems are

 being used and is the foundation of security (or protective)


21
  10 Steps to Cyber Security - NCSC.GOV.UK
 15NON-CONFIDENTIAL - FOR PUBLICATION



      monitoring. In the event of a concern or potential security

 incident, good logging practices will allow you to retrospectively

 look at what has happened and understand the impact of the

 incident. Security monitoring takes this further and involves the

 active analysis of logging information to look for signs of known

      attacks or unusual system behaviour, enabling organisations to
 detect events that could be deemed as a security incident, and

 respond accordingly in order to minimise the impact.”



62.   NCSC’s Secure Design Principles published in May 2019     22 states:



      “Ensure you log enough to perform root cause analysis in event

 of a failure. Will your logs hold the data you need to work out

 whether a failure happened as a result of a breach? Both

 infrastructure and application level logs may be needed.”



      “As well as collecting logs and capturing relevant events, you

 should ensure that the integrity of your logs would be maintained

 in event of a breach. The attacker should not be able to cover
 their tracks.”



63.   The NIST 800-61 Rev 2 Computer Security Incident Handling

 Guide (3.2.4 – Incident Analysis) published in August 2012    23

 states:



      “the incident response team should work quickly to analyze and

 validate each incident, following a pre-defined process and

 documenting each step taken. When the team believes that an

 incident has occurred, the team should rapidly perform an initial

 analysis”

22
23Secure design principles | National Cyber Security Centre
  SP 800-61 Rev. 2, Computer Security Incident Handling Guide | CSRC (nist.gov)
 16NON-CONFIDENTIAL - FOR PUBLICATION




24
64.   CIS   Control 13 Network and Monitoring Defence published in

 2021 states:

 “Centralize security event alerting across enterprise assets for log

 correlation and analysis. Best practice implementation requires

 the use of a SIEM, which includes vendor-defined event

 correlation alerts.”


      Article 32(1)(d)



65.   ACRO did not maintain effective processes for testing or
 evaluating its security measures as per Article 32(1)(d). ACRO

 operated without a documented patching policy and continuous

      security monitoring, leaving the organisation unable to verify

 whether its technical and organisational measures were effective

 at any point during the periods of compromise.



66.   ACRO lacked a structured process for analysing security alerts, as

 demonstrated by the failure to investigate multiple Trend Micro

      antivirus alerts indicating the presence of threat actor tools.


67.   ACRO advised the ICO that it was unable to identify which roles

 previously held responsibility for reviewing such alerts

 This lack of defined

 responsibility meant that alerts were not reviewed, escalated, or

      acted upon, preventing ACRO from identifying or containing

 ongoing threat actor activity.




24
  CIS stands for the ‘Center for Internet Security’, a nonprofit organisation dedicated to
improving cybersecurity for public and private sector entities worldwide.

                                    17NON-CONFIDENTIAL - FOR PUBLICATION


V.    DECISION TO ISSUE THIS REPRIMAND


68.   Taking into account all of the circumstances of this case, including

 the nature, duration and seriousness of the infringements

      identified, as well as the mitigating factors and remedial steps

 taken by ACRO following the incidents, the Commissioner considers

 that it would be a reasonable and proportionate exercise of his
 powers to issue a reprimand to ACRO for infringements of Articles

 32(1), 32(1)(b) and 32(1)(d) of the UK GDPR, as set out above,

 and that a reprimand would be an effective, proportionate and

 dissuasive measure.



Dated: 7 August 2026




Signed: …………………………………


Jonathan Balmforth

Group Manager, Civil and Cyber Investigations

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow

Cheshire
SK9 5AF




18