Rb. Midden-Nederland - C/16/501697 / HA RK 20-117

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Rb. Midden-Nederland - C/16/501697 / HA RK 20-117
Courts logo1.png
Court: Rb. Midden-Nederland (Netherlands)
Jurisdiction: Netherlands
Relevant Law: Article 15 GDPR
Article 23 GDPR
Decided: 02.12.2020
Published: 18.12.2020
Parties: SAMEN VEILIG MIDDEN-NEDERLAND
National Case Number/Name: C/16/501697 / HA RK 20-117
European Case Law Identifier: ECLI:NL:RBMNE:2020:5410
Appeal from:
Appeal to: Unknown
Original Language(s): Dutch
Original Source: De Rechtspraak (in Dutch)
Initial Contributor: n/a

Child protective service Samen Veilig was wrong to limit the complainant's access request: Samen Veilig has not made the right assessment of the interests.

English Summary

Facts

In December 2016 the director of the school of the complainant's son filed a report with the child protective service. In December 2017 the report was investigated and closed after the consultation with the parents of the minor. In March 2020 the complainant filed a request with Samen Veilig, asking to provide her with copies of all complete log overviews, including all names of persons who have had access to the file of her son. Samen Veilig responded that it would provide the job titles of the employees, but not their names.

Dispute

Must Samen Veilig provide the names of the employees who have had access to the file of the complainant's son?

Holding

The Court ruled that Samen Veilig did not strike the right balance in their assessment of interests. Samen Veilig has a valid interest of restricting access to the employee information to protect their privacy, when it's necessary for the exercise of their tasks or to investigate or end a (suspected) child abuse. However, these exceptions apply only in individual cases. In this specific case, it has not been asserted that there is any reason to believe that the complainant might misuse the information that will be provided to her. The mere mentioning of job title does not suffice and limits the complainant in the possibility to check whether the access to the file was lawful. Samen Veilig must provide complainant with the requested log files, including names of employees and access time stamps.

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English Machine Translation of the Decision

The decision below is a machine translation of the Dutch original. Please refer to the Dutch original for more details.

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</div --><div class="toolbar"></div><!-- END HEADER --><div class="rs-main-contentarea" id="mainContent" data-target=".rs-main-contentarea"> <a class="rnl-button rnl-pagefeedbackform-button no-print" onclick="navigaToFeedbackForm();" href="javascript:undefined"><span>Feedback</span></a> <div class="rnl-content rnl-content-main"><div class="rnl-header-image-container"><div class="rnl-image-gradient"></div><img src="/SharedWebResources.axd?images/uitspraken-header-image-comp.jpg" alt="" /></div><div class="container"><div class="page-header rnl-page-header rnl-page-header-image"><div class="row"><div id="header" class="col-md-8"><h1> Pronunciations </h1></div></div><!--/.row --></div></div><div class="container"><div class="row"><div class="col-md-12"><div class="rs-panel zoektermen-wrapper"><div class="rs-panel-heading no-print"><h2> <a class="rs-accordion-title" data-toggle="collapse" href="#zoektermen" role="button" aria-expanded="true" aria-controls="zoektermen">Search terms found<span class="rs-collapse-icon-down"></span></a></h2></div><div class="row"><div class="col-md-12"> <label for="showhighlights" id="showhighlightslabel" class="label-highlights pull-left highlights-background"><input type="checkbox" id="showhighlights" name="showhighlights" checked><span id="markeringen-toggle-tekst">Turn markers off</span></label> </div></div><div class="collapse in rs-panel-body gevondenZoektermen no-print" id="zoektermen"><!-- --></div></div></div></div><div class="row opnieuw-zoeken-buttons"><div class="col-md-4"> <a href="/" class="rs-btn rs-btn-secondary search-btn-uitspraken" onclick="javascript:_paq.push(['trackEvent','uitspraken-pagina', 'button', 'opnieuw-zoeken']);">Search again</a></div><div class="col-md-4"> <a href="javascript:_paq.push(['trackEvent','uitspraken-pagina', 'button', 'terug-naar-resultaten']);history.back();" class="rs-btn rs-btn-primary search-btn-uitspraken">Back to the results</a></div></div><div class="row nieuwe-zoekopdracht-button"><div class="col-md-4"> <a href="/" class="rs-btn rs-btn-primary search-btn-uitspraken">New search</a> </div></div><div id="alert-region"><!-- --></div><div class="row"><div id="content" class="col-md-12"><div id="Main" class="rs-panel"><div class="rs-panel-heading rs-heading-inline"><h1 id="ZoekresultaatTekst" class="structural"> Search result - view document</h1><h2 class="left"> ECLI: NL: RBMNE: 2020: 5410</h2><div class="btn-group rs-share rs-hide-mobile no-print"> <button class="rs-btn-secondary rs-btn dropdown-toggle" type="button" id="dropdownMenu1" data-toggle="dropdown" aria-haspopup="true" aria-expanded="true">Share pronunciation<span class="tri-down"></span></button><ul class="dropdown-menu rs-dropdown" aria-labelledby="dropdownMenu1"><li> <a href="javascript:window.print()" id="linkToPrint" class="printUitspraak" title="Print the document" onclick="javascript:_paq.push(['trackEvent','uitspraken-pagina', 'button', 'printen']);"><span>Print</span></a></li><li> <a class="pdfUitspraak no-print" href="/InzienDocument/GetPdf?ecli=ECLI%3ANL%3ARBMNE%3A2020%3A5410" onclick="javascript:_paq.push(['trackEvent','uitspraken-pagina', 'button', 'download-pdf']);">Save as PDF</a></li><li> <a href="javascript:undefined" id="copyUitspraak" class="no-print" data-clipboard-text="http://deeplink.rechtspraak.nl/uitspraak?id=ECLI:NL:RBMNE:2020:5410" title="Copy link to statement" onclick="javascript:_paq.push(['trackEvent','uitspraken-pagina', 'button', 'kopieer']);"><span>Copy link</span></a></li></ul></div><div class="rs-copied-to-clipboard" id="clipboardInfo" style="display: none;"> Link copied to clipboard</div></div><div class="rs-panel-body"><dl class="dl-horizontal"><dt> Authority</dt><dd> <span>Central Netherlands District Court</span></dd><dt> Date of judgment</dt><dd> 02-12-2020</dd><dt> Date of publication</dt><dd> 18-12-2020</dd><dt> Case number</dt><dd> <span>C / 16/501697 / HA RK 20-117</span><br /></dd><dt> Jurisdictions</dt><dd> <span>European civil law</span><br /></dd><dt> Special characteristics</dt><dd> <span>First instance - single</span><br /> <span>Decision</span><br /></dd><dt> Content indication</dt><dd><div class="inhoudsindicatie"><p> Request for access granted. The defendant incorrectly applied the balance of interests.</p></div></dd><dt> Locations</dt><dd> <span>Rechtspraak.nl</span><br /></dd><dt class="no-print"></dt><dd class="no-print"> <a href="https://linkeddata.overheid.nl/document/ECLI:NL:RBMNE:2020:5410" id="linkToKoop" class="koopUitspraak" title="Enriched pronunciation"><span class="no-print">Enriched pronunciation</span></a></dd></dl><div class="btn-group rs-share rs-hide-desktop no-print"> <button class="rs-btn-secondary rs-btn dropdown-toggle" type="button" id="dropdownMenu1" data-toggle="dropdown" aria-haspopup="true" aria-expanded="true">Share pronunciation<span class="tri-down"></span></button><ul class="dropdown-menu rs-dropdown" aria-labelledby="dropdownMenu1"><li> <a href="javascript:printUitspraak()" id="linkToPrint" class="printUitspraak" title="Print the document" onclick="javascript:_paq.push(['trackEvent','uitspraken-pagina', 'button', 'printen']);"><span>Print</span></a></li><li> <a class="pdfUitspraak no-print" href="/InzienDocument/GetPdf?ecli=ECLI%3ANL%3ARBMNE%3A2020%3A5410" onclick="javascript:_paq.push(['trackEvent','uitspraken-pagina', 'button', 'download-pdf']);">Save as PDF</a></li><li> <a href="javascript:undefined" id="copyUitspraak" class="no-print" data-clipboard-text="http://deeplink.rechtspraak.nl/uitspraak?id=ECLI:NL:RBMNE:2020:5410" title="Copy link to statement" onclick="javascript:_paq.push(['trackEvent','uitspraken-pagina', 'button', 'kopieer']);"><span>Copy link</span></a></li></ul></div><div class="uitspraakH3"><h3> Statement</h3></div><div><div class="uitspraak"><div class="uitspraak-info"><p> <span class="inlinemediaobject center"><span class="imageobject"><img src="/image/?id=4d2ddca7-5f00-45bf-ae37-333b016062cf" alt="" width="13" height="2" /></span></span> <span class="inlinemediaobject center"><span class="imageobject"><img src="/image/?id=8da3fb54-fb4d-44a3-8309-6516ffd8ff8a" alt="" width="523" height="2" /></span></span> decision</p><h2 name="ID0EIB" style="font-weight:bold;" class="bridgehead"> COURT OF THE MIDDLE NETHERLANDS</h2><div class="parablock"><p> Civil rights</p><p> trading room</p></div><span class="linebreak1"> </span><div class="parablock"><p>location Utrecht</p></div><span class="linebreak1"> </span><div class="parablock"><p>case number / application number: C / 16/501697 / HA RK 20-117</p></div><span class="linebreak1"> </span><div class="parablock"><p><span class="emphasis" style="font-weight:bold;">Order of December 2, 2020</span></p></div><span class="linebreak1"> </span><div class="parablock"><p>in the case of</p></div><span class="linebreak1"> </span><div class="parablock"><p><span class="emphasis" style="font-weight:bold;">[applicant]</span> ,</p><p> residing in [residence],</p><p> applicant,</p><p> lawyer mr. AH Ekker in Amsterdam,</p></div><span class="linebreak1"> </span><div class="parablock"><p>against</p></div><span class="linebreak1"> </span><div class="parablock"><p>the foundation</p><p> <span class="emphasis" style="font-weight:bold;">SECURE CENTRAL NETHERLANDS TOGETHER</span> ,</p><p> established in [place of business],</p><p> defendant,</p><p> authorized representative: [A] ([.], employed by Samen Veilig).</p></div><span class="linebreak1"> </span><div class="parablock"><p>The parties are hereinafter referred to as [the applicant] and Samen Veilig.</p></div><span class="linebreak2"> </span></div><div class="section"><h2><span class="nr">1</span> The procedure</h2><div class="paragroup"> <span class="nr">1.1.</span><p> [Applicant] filed a petition on 24 April 2020 under Article 15 of the General Data Protection Regulation (hereinafter: GDPR). It amended this request on 7 July 2020.<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">1.2.</span><p> Due to the corona crisis, the court has decided to continue the case in writing. The parties were informed about this in letters dated 26 May 2020. The parties then had the opportunity to respond in writing to each other's points of view. Together Safe has submitted a statement of defense. [applicant] responded to this. Safe Together was the last to respond.<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">1.3.</span><p> Finally, the court has determined that a decision will be made.<span class="linebreak1"> </span></p></div></div><div class="section"><h2><span class="nr">2</span> What is it about?</h2><div class="paragroup"> <span class="nr">2.1.</span><p> [Applicant] has a minor son named [name of minor] (hereinafter: [forename of minor]) born on [date of birth] 2012. She is acting in these proceedings as legal representative of [forename of minor].</p></div><div class="paragroup"> <span class="nr">2.2.</span><p> Part of the organization of Safe Together, Safe Home and SAVE. Safe at Home acts as an Advice and Reporting Center for Domestic Violence and Child Abuse as referred to in Article 4.4.1. of the Social Support Act 2015 (WMO 2015) and carries out its tasks on the basis of that act. SAVE carries out measures of youth protection and juvenile rehabilitation on behalf of the municipalities (from the province of Utrecht). SAVE is a so-called certified institution (GI) as referred to in the Youth Act and carries out its tasks on the basis of that act.<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">2.3.</span><p> In December 2016, the director of the school of [first name of minor] made a concern report to Veilig Thuis. That notification was then forwarded to SAVE. In March 2017, the report was dealt with or closed after consultation with the parents of [first name of minor].<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">2.4.</span><p> By e-mail of 3 March 2020, [applicant] requested Samen Veilig to provide her <span class="emphasis" style="font-style:italic;">“copies of all complete log overviews up to the moment of submission, including all names of persons who have had access to the file”</span> to Veilig Thuis and SAVE .<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">2.5.</span><p> Samen Veilig responded on March 17, 2020 and indicated that it will provide the logging overviews of the files of [first name of minor] at both Veilig Thuis and SAVE with the positions of the employees, but not their names. Samen Veilig has offered [applicant] the opportunity to receive those statements via secure e-mail or to collect them at the SAVE office. [applicant] did not make use of this.<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">2.6.</span><div class="parablock"><p> Subsequently, [the applicant] submitted this request within six weeks. She requests the court, as far as possible from stock, to:</p><p> I. To order Safe Together, within one week of the date of this decision, to allow it to inspect:</p><p> a.the logging overviews concerning the files of her son, updated to the date of this decision, showing which persons on what date and at what time consulted and / or edited (parts of) these files and / or carried out other actions for with regard to the data in these files, and</p><p> b. the names of the persons to whom, up to the date of the decision, information from the files of her son was provided, as well as the date and time at which this provision took place and a list of the personal data that was provided;</p><p> II. To order Samen Veilig to pay a penalty of € 250.00, or at least a penalty to be determined by the court, for each day or part thereof that Samen Veilig fails to fully comply with the orders referred to under I;</p><p> III. Together Safe to order the costs of this procedure.</p></div><span class="linebreak1"> </span></div><div class="paragroup"><span class="nr">2.7.</span><p> [Applicant] bases her request on Articles 15 GDPR in conjunction with article 15 GDPR. article 35 paragraph 1 of the Implementation Act General Data Protection Regulation (UAVG) and articles 7.3.10 Youth Act and 5.3.2. WMO 2015, which regulates the right of access. [Applicant] further refers to provisions relating to medical treatment agreements (Medical Treatment Contracts Act) and other laws and regulations or decisions and / or policy rules pertaining to medical patient files from which it must be clear that the <span class="emphasis" style="font-style:italic;">names</span> of those who have access to the file should be provided. According to her, the right of access in the Youth Act and WMO 2015 has the same meaning and scope as the right of access in the WGBO and that is why Safe Together must also provide the names of those who have had access to the file of [first name of minor].<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">2.8.</span><p> The arguments of the parties are discussed below, where relevant.<span class="linebreak1"> </span></p></div></div><div class="section"><h2><span class="nr">3</span> What does the court think?</h2><div class="paragroup"> <span class="nr">3.1.</span><p> The request of [the applicant] consists of two parts. She requests:</p><p> 1. logging overviews concerning the files of [first name of minor], including the names of persons who consulted, processed and / or carried out other actions on the files and</p><p> 2. names of those to whom information from the files of [forename of minor] was provided, when and what information was provided therewith.<span class="linebreak1"> </span></p><div class="parablock"><p><span class="emphasis" style="font-style:italic;">Ad 1: The logging overviews</span></p></div></div><div class="paragroup"> <span class="nr">3.2.</span><p> There is no discussion between the parties as to whether Safe Together should submit the logging overviews, or at least a logical translation thereof. Safe Together also has no objection to providing these overviews, as evidenced by its email of 17 March 2020. It is also not in dispute that the assessment of the legality of personal data (the purpose of the right of inspection) that are processed by Safe Together , also includes information about <span class="emphasis" style="font-style:italic;">who has had</span> access to the file. According to Veilig Together, it complied with this by informing [applicant] which officials had access to the file. According to Safe Together, providing the names of its employees does not fall under the right of inspection because this constitutes an infringement of their privacy. In addition, Samen Veilig states that it has weighed up the interests of its employees in order to protect their rights and freedoms, outweighing [the applicant's] interest in transparency.<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">3.3.</span><p> Unlike Together Safe thinks the court is of the opinion that among <span class="emphasis" style="font-style:italic;">them,</span> in principle, the names of those who have had access to the file of a person falls (cf. ABRvS November 30, 2011, RECLI:. NL: RVS: 2011: BU6383) . Mere mention of 'job title' is not sufficient and limits the person concerned's ability to check whether the access granted was lawful. The court also does not follow Safe Together in its position that the files it creates should be viewed differently from the medical files because the counseling / assistance it provides often takes place without permission and is of a forced nature. The legislator has coordinated the laws and regulations in the context of the obligation to file and access both medical matters and guidance / assistance by Safe Together. After all, in both cases there are special (sensitive) personal data that are being processed. Thus, merely mentioning the official does not enable [the applicant] to exercise control over the processed personal data. After all, on the basis of that information, it cannot determine, as Safe Together states, whether it was its contact person or another person who gained access to the file. It has neither been stated nor shown that every employee with a specific position should have free access to the file of [first name of minor].<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">3.4.</span><p> However, the right of access is not unlimited. Exceptions to this can be made in accordance with Article 23 GDPR. For the Netherlands, these exceptions are elaborated in Article 41 UAVG. Article 41 paragraph 1 under i UAVG stipulates that the interest of a data subject must yield to inspection, among other things to protect the rights and freedoms of others. The Youth Act and WMO 2015 also contain restrictions with regard to the right of inspection. Article 7.3.10, last sentence, Youth Act stipulates that disclosure may be omitted insofar as this is necessary in the interests of protecting the privacy of another person. Article 5.3.2 WMO contains the same regulation, with the addition that access may also be refused if this is necessary for the performance of the tasks referred to in Article 4.1.1, second paragraph, or to end a situation of domestic violence or child abuse. to investigate a reasonable suspicion thereof. This exception and the associated obligations of a controller (in this case Safe Together) is only possible in individual cases, if this is strictly necessary and is done in a proportionate manner. Whether an exception is justified in a specific case will have to be determined by the controller himself.<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">3.5.</span><p> It therefore comes down to weighing the interests of [the applicant] and those of Safe Together, at least its employees. According to Safe Together, as a good employer, it must protect the interests of its employees, so that they can do their job without having to worry about their safety, and they have an interest in not being exposed to light-hearted suspicions that affect their honor and reputation. is affected. In that context, Safe Together states that although the legal provisions regarding access to a medical file are identical to those in the Youth Act and WMO 2015, there is nevertheless a substantial difference between medical treatment and the tasks that Safe Together performs. The core task of Safe Together is to protect the most vulnerable children and families in society, while medical treatment involves individual health care. Safe Together does not provide care or assistance. SAVE usually involves a forced relationship with the young person and his / her parents and the involvement of Safe at Home is also not voluntary. Within youth protection and at Safe at Home, the emotions of clients can therefore run high about the fact that a report has been made or a child protection measure has been issued. Some clients seem to be intent on damaging the employee concerned by submitting complaints, making threatening statements and / or negative reporting via social media, according to Safe Together.<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">3.6.</span><p> The court sees the importance of Safe Together, but is of the opinion that it has not properly weighed the interests. As considered in paragraph 3.4, the exception to the right of inspection is only possible if it is strictly necessary in the <span class="emphasis" style="font-style:italic;">individual</span> case. The interests put forward by Safe Together are of a general nature. It has not been asserted or shown that in the case of <span class="emphasis" style="font-style:italic;">[the applicant] there is</span> reason to make improper use of the information that will be provided to it. The defense of Safe Together is therefore unsuccessful. The court will grant [applicant] 's request to inspect the logging overview.<span class="linebreak1"> </span></p><div class="parablock"><p><span class="emphasis" style="font-style:italic;">Ad 2: information provided to third parties</span></p></div></div><div class="paragroup"> <span class="nr">3.7.</span><p> The second request of [the applicant] cannot be granted. It's a new request. On 3 March 2020, [applicant], Together Safe, only requested access to the logging overviews, as shown in ground 2.4. Nevertheless, Safe Together has provided the requested information in this procedure. Subsequently, [applicant] did not argue that that information is inadequate, so that the court assumes that it no longer has an interest in this part of its application and this will therefore be rejected.<span class="linebreak1"> </span></p><div class="parablock"><p><span class="emphasis" style="font-style:italic;">Penalty</span></p></div></div><div class="paragroup"> <span class="nr">3.8.</span><p> The claimed penalty payment by [applicant] will be rejected, since she has not substantiated this further. Moreover, it is also unlikely that Safe Together will not cooperate in the implementation of this decision. Safe Together has cooperated up to now and [the applicant] (wants to) provide all information, except for the names of its employees.<span class="linebreak1"> </span></p><div class="parablock"><p><span class="emphasis" style="font-style:italic;">Process costs</span></p></div></div><div class="paragroup"> <span class="nr">3.9.</span><p> Safe Together will be ordered to pay the costs of the proceedings as the (most) unsuccessful party. The costs on the part of [applicant] are estimated at:</p><p> - court fee € 304.00</p><p> - lawyer salary € <span class="emphasis" style="border-bottom:1px solid black;">1,086.00</span> (2 points x rate € 543.00)</p><p> Total € 1,390.00<span class="linebreak2"> </span></p></div></div><div class="section beslissing"><h2><span class="nr">4</span> The decision</h2><p> The court<span class="linebreak1"> </span></p><div class="paragroup"><span class="nr">4.1.</span><p> orders Safe Together to allow [applicant] access to the logging overviews concerning her son's files, updated up to the date of this decision, within one week of the date of this decision, showing which persons on which date and time (parts of ) consulted and / or edited these files and / or took other actions with regard to the data in these files;<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">4.2.</span><p> orders Safe Together to pay the costs of the proceedings [applicant], amounting to € 1,390.00;<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">4.3.</span><p> declares the convictions provisionally enforceable;<span class="linebreak1"> </span></p></div><div class="paragroup"><span class="nr">4.4.</span><p> declines what more or different has been made.<span class="linebreak2"> </span></p><div class="parablock"><p>This decision was given by mr. 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