AEPD (Spain) - PS/00067/2020: Difference between revisions
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The Spanish DPA (AEPD) held that, whilst audio recording of the workplace is legal under Spanish law, the employer responsible must inform its employee in advance. Failure to inform the employees was in violation of | The Spanish DPA (AEPD) held that, whilst audio recording of the workplace is legal under Spanish law, the employer responsible must inform its employee in advance. Failure to inform the employees was in violation of Article 13 GDPR. | ||
==English Summary== | ==English Summary== | ||
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According to Acteco Productos y Servicios, the rationale for recording the employees is because a manager was threatened physically by an employee in the workplace. As there was no audio recording of the event, the manager could not provide proof that the employee’s reaction had no link to something the manager had said before the event. Therefore, the management of the plant decided to audio record the workplace. | According to Acteco Productos y Servicios, the rationale for recording the employees is because a manager was threatened physically by an employee in the workplace. As there was no audio recording of the event, the manager could not provide proof that the employee’s reaction had no link to something the manager had said before the event. Therefore, the management of the plant decided to audio record the workplace. | ||
The recordings are saved on a hard drive if they concern a problematic conduct | The recordings are saved on a hard drive if they concern a problematic conduct. Otherwise, they are deleted within the day. Any audio recordings that are kept are only used to establish the facts in the event of a dispute. | ||
Acteco Productos y Servicios also video tapes the workplace with the employee’s knowledge. However, these video tapes do not record sound. | Acteco Productos y Servicios also video tapes the workplace with the employee’s knowledge. However, these video tapes do not record sound. | ||
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===Dispute=== | ===Dispute=== | ||
Is the audio recording of an employee in the workplace without | Is the audio recording of an employee in the workplace without prior sufficient information in violation of Article 13 GDPR? | ||
===Holding=== | ===Holding=== | ||
The Spanish DPA held that the audio recording of conversations between the managers and their employee are done in the workplace during work hours with the company’s equipment. These are not personal recorders | The Spanish DPA held that the audio recording of conversations between the managers and their employee are done in the workplace during work hours with the company’s equipment. These are not personal recorders as they are used within the scope of the management’s functions. Therefore, the defendant’s argument (that recording a conversation is not crime but only subsequent utilisation may be) does not apply in this context. | ||
The Spanish DPA outlined that Acteco Productos y Servicios has the right to process images recorded within the scope of exercising control over | The Spanish DPA outlined that Acteco Productos y Servicios has the right to process images recorded within the scope of exercising control over employees in the workplace. This right is within Article 89 LOPDGDD. Similarly, Article 20(3) LOPDGDD enables the employer to adopt any measures it deems more appropriate to verify that employees comply with their work duties. Therefore, audio recording of conversations would be authorised. | ||
The Spanish DPA also outlined that Article 89(3) LOPDGDD specifies that audio recording of the workplace is only authorised where there is particular risk to goods and persons in the workplace. Such audio recordings must respect the principle of proportionality in any case. | The Spanish DPA also outlined that Article 89(3) LOPDGDD specifies that audio recording of the workplace is only authorised where there is particular risk to goods and persons in the workplace. Such audio recordings must respect the principle of proportionality in any case. | ||
However, the Spanish DPA held that the employer has an obligation to inform | However, the Spanish DPA held that the employer has an obligation to inform its employees of the decision to audio record the workplace. This provision of information must be done in advance, expressly, concisely and clearly. Article 13 GDPR outlines the information that must be provided to employees as data subject. | ||
Even if Acteco Productos y Servicios is legally authorised to record the workplace, the document presented by Acteco Productos y Servicios in this proceeding does not include the relevant information. Therefore, Acteco Productos y Servicios is in breach of Article 13 GDPR. | Even if Acteco Productos y Servicios is legally authorised to record the workplace, the document presented by Acteco Productos y Servicios in this proceeding does not include the relevant information. Therefore, Acteco Productos y Servicios is in breach of Article 13 GDPR. |
Latest revision as of 13:55, 13 December 2023
AEPD - PS/00067/2020 | |
---|---|
Authority: | AEPD (Spain) |
Jurisdiction: | Spain |
Relevant Law: | Article 13 GDPR Article 89 LOPDGDD Article 89(3) LOPDGDD Article 20(3) LOPDGDD |
Type: | Complaint |
Outcome: | Upheld |
Started: | |
Decided: | |
Published: | |
Fine: | None |
Parties: | Acteco Productos y Servicios SL Confederacion Sindical de la Union General de Trabajadores |
National Case Number/Name: | PS/00067/2020 |
European Case Law Identifier: | n/a |
Appeal: | n/a |
Original Language(s): | Spanish |
Original Source: | AEPD (in ES) |
Initial Contributor: | n/a |
The Spanish DPA (AEPD) held that, whilst audio recording of the workplace is legal under Spanish law, the employer responsible must inform its employee in advance. Failure to inform the employees was in violation of Article 13 GDPR.
English Summary
Facts
Managers at the Zaragoza plant of Acteco Productos y Servicios record their employees using recorders around their neck. This is done in the workplace without the consent or authorisation of the employees. They are not informed of the purpose of the processing either.
According to Acteco Productos y Servicios, the rationale for recording the employees is because a manager was threatened physically by an employee in the workplace. As there was no audio recording of the event, the manager could not provide proof that the employee’s reaction had no link to something the manager had said before the event. Therefore, the management of the plant decided to audio record the workplace.
The recordings are saved on a hard drive if they concern a problematic conduct. Otherwise, they are deleted within the day. Any audio recordings that are kept are only used to establish the facts in the event of a dispute.
Acteco Productos y Servicios also video tapes the workplace with the employee’s knowledge. However, these video tapes do not record sound.
Acteco Productos y Servicios claims that audio recording of the workplace is justified as a result of a Supreme court decision dating from the 16 April 2015. In this decision, the Supreme court outlined that recording conversations that you are party to is not a crime or a violation of a fundamental right. However, it can be a crime if you subsequently reveal those recordings in the media or social networks. Subsequent use of the recordings for court procedures would not be a crime.
Dispute
Is the audio recording of an employee in the workplace without prior sufficient information in violation of Article 13 GDPR?
Holding
The Spanish DPA held that the audio recording of conversations between the managers and their employee are done in the workplace during work hours with the company’s equipment. These are not personal recorders as they are used within the scope of the management’s functions. Therefore, the defendant’s argument (that recording a conversation is not crime but only subsequent utilisation may be) does not apply in this context.
The Spanish DPA outlined that Acteco Productos y Servicios has the right to process images recorded within the scope of exercising control over employees in the workplace. This right is within Article 89 LOPDGDD. Similarly, Article 20(3) LOPDGDD enables the employer to adopt any measures it deems more appropriate to verify that employees comply with their work duties. Therefore, audio recording of conversations would be authorised.
The Spanish DPA also outlined that Article 89(3) LOPDGDD specifies that audio recording of the workplace is only authorised where there is particular risk to goods and persons in the workplace. Such audio recordings must respect the principle of proportionality in any case.
However, the Spanish DPA held that the employer has an obligation to inform its employees of the decision to audio record the workplace. This provision of information must be done in advance, expressly, concisely and clearly. Article 13 GDPR outlines the information that must be provided to employees as data subject.
Even if Acteco Productos y Servicios is legally authorised to record the workplace, the document presented by Acteco Productos y Servicios in this proceeding does not include the relevant information. Therefore, Acteco Productos y Servicios is in breach of Article 13 GDPR.
The Spanish DPA therefore asks the entity to take necessary measures within the next month to inform the employees in conformity with Article 89 LOPDGDD and Article 13 GDPR.
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English Machine Translation of the Decision
The decision below is a machine translation of the Spanish original. Please refer to the Spanish original for more details.
Page 1 1/10 Procedure Nº: PS / 00067/2020 938-0419 RESOLUTION OF SANCTIONING PROCEDURE In the sanctioning procedure PS / 0067/2020, instructed by the Spanish Agency for Data Protection, to the entity, ACTECO PRODUCTOS Y SERVICIOS, SL with CIF .: B03971512 (hereinafter, “the claimed entity”), by virtue of the complaint presented by the TRADE UNION CONFEDERATION OF THE GENERAL UNION OF WORKERS, (hereinafter, "the claimant"), and based on the following, BACKGROUND FIRST: On 08/13/19, you had a written entry in this Agency, submitted UNION CONFEDERATION OF THE GENERAL UNION OF WORKERS (in hereinafter, “the complaining union”), in which it stated, among others, the following: “Since last August 1, 2019, the middle managers of the company ACTECO PRODUCTOS Y SERVICIOS, SL at the Zaragoza plant, they are recording through tape recorders around his neck, personal conversations with workers in their work environment without them having provided their consent or authorization. Similarly, the committee has not been informed company on the object and treatment of these recordings. We head to the plant manager to ask for explanations about said recordings answering us that they were legal ”. SECOND: In view of the facts set forth in the claim and the documents provided by the claimant, the Subdirectorate General for Data Inspection proceeded to carry out actions for its clarification, under the powers of investigation granted to the control authorities in article 57.1 of the Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter RGPD). So, dated 10/28/19, an informative request is addressed to the claimed City Council. THIRD: On 12/23/19, the claimed entity sends this Agency, in writing, in which it informs, among others, of: "This situation has its origin as a consequence of the ATTEMPTED AGGRESSION PHYSICAL of a worker to the Manager when in the exercise of her functions the worker is asked for explanations and she decides to face her with the intent to inflict physical harm on you. As a consequence, criticism is received from the union when the The Company makes the decision to LAY OFF THE WORKER. One of The arguments were, what would the Manager have said so that the worker react in such a way? Faced with this type of action, it is when it is requested by those in charge of record their own conversations that they had within the Company with the workers to be able to defend themselves from these attacks. The Company Management consents to the use of the recorders: 1. For a series of complaints from the Shift Managers. 2. For the attempted physical aggression suffered C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 2 2/10 one of them during the month of July. 3. Complaints from the Works Council about the way of addressing the shift managers to the workers. The Company has a video surveillance system, but it does not capture the conversations, a system that is communicated to all workers both at the beginning of the employment relationship at the signing of the employment contract, as in the Manual of Welcome from the Company, as well as the older staff with the signature to the installation of the video surveillance system and the use that can be made of it. Personal situations that may harm people's dignity are not recorded, all conversations are in the realm of work. Recordings or mere use a tape recorder around the neck is a deterrent to conduct aggressive and / or offensive, since it retains instincts, and actions that if not Engravings are word against word, generating helplessness. Recordings are saved to a hard drive as long as there has been any vexatious conduct that is the object of the complaint, if not, the recorder is formatted and the recording of the day. Its use would only be justified in case of denying facts that are denounce and where the recording could be the means of proof of the complaint. The Recordings within the company do not constitute a crime or violate any law. "Can people be recorded at their workplace? In this sense we have to mention the Judgment, dated April 16, 2015, issued by Chamber 2 of the Supreme court. Well, the Supreme Court, in the resolution now commented, concludes that the fact of recording the images related to professional performance in the place where it was carried out, when there were well-founded suspicions of his irregular behavior; in no way can it imply unlawful interference in your privacy and, even less, honor or image itself ... » This opens the door for anyone to be recorded at their post. work, whether civil servant or not. Consequently, the mere recording of a conversation - even with an image - in which one is a part is not constitutive of crime or violate any fundamental right. But, depending on the use made of said recording, it is possible to incur criminal liability. Sentence issued by the Supreme Court indicates that the conduct of the employee —who considered subjected to continuous workplace harassment - it did not represent a illegitimate interference in the personal privacy of the attorney, since in the recording made by the worker with her mobile there was nothing that could be considered as concerning his intimate life or personal intimacy, since he acted as representative of the company. To conclude RECORD A CONVERSATION IN WHICH ONE HAS INTERVENED IT IS NOT A CRIME; HOWEVER, IT MAY BE A CRIME TO USE THAT SUBSEQUENTLY SUCH A CONVERSATION IS MADE. Sentence no. 114/1984, dated November 29, issued by Chamber 2.3 of the Court Constitutional Sentence No. 213/2014, dated December 2, issued by the Section 3.5 of the Ilma. Provincial Court of Zaragoza Judgment No. 222/2015, dated 16 April, issued by Chamber 2.3 of the Supreme Court Judgment No. 678/2014, of dated November 20, dictated by Chamber La of the Supreme Court " C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 3 3/10 In the same way, the use of the tape recorders was justified to the Works Council and its union representatives, but even so the Company must continue to defend its actions before public bodies, at no time is it communicated or put in The question of the use made of the recordings, but whether they can be done or not. They are deterrence measures, in a situation that is complex, since it generates defenselessness against verbal attacks. The only complaints for a incorrect treatment have been drawn up by the Managers there is no written no production worker. The Company has a PROTOCOL OF WORKPLACE HARASSMENT, where a COMPLAINT model is established, to communicate the acts or facts that they consider to be the object of sexual, racial or labor harassment, This PROTOCOL has been communicated, as well as the COMPLAINT model to all workers has even been posted on the EMPLOYEE PORTAL. The Company has the EQUALITY PLAN, from this year, and one of its measures has been the generation of the PROTOCOL OF HARASSMENT mentioned above. The recorders will be removed with the WRITTEN COMMITMENT of the COMMITTEE OF COMPANY to stop disputes, misunderstandings, and aggressions they suffer THE MANAGERS, all as a token of good faith, a proposal that was made in a meeting with the Committee but the answer was that they are the Managers who "They speak badly to people, ..." so the only way to guarantee that they do not produce verbal aggressions is to continue with the tape recorders until the situation. It is a lesser evil to guarantee social peace. The Company has a video surveillance system declared and communicated to all the people of the organization, from the beginning of the employment relationship or from the moment in which the video surveillance system was established in the Company. Therefore, it is requested that by means of this document any allegation of illegal use of the recording media that the Company has for the exercise of its power of direction and organization in the workplace ”. FOURTH: On 06/10/20, the Director of the Spanish Agency for the Protection of Data agreed to initiate a sanctioning procedure against the claimed entity, by virtue of the powers established, for breaching the provisions of article 13 of the RGPD, regarding the information that must be provided to the interested parties when collect personal data from them, with a sanction APERCIBIMENTO, argued in it that: “although the company is entitled to carry out audio recordings in the workplace, always complying with the provisions of the RGPD and in the LOPDGDD, the works council has not been informed conveniently, on the object and treatment of these recordings ”. FIFTH: Notified the initiation agreement, the claimed entity, by writing of dated 07/07/20, made, in summary, the following allegations: "This situation has its origin as a consequence of the ATTEMPTED AGGRESSION PHYSICAL of a worker to the shift manager when in the exercise of her duties work functions, explanations are requested from the worker and she decides to face her with the intention of inflicting physical harm on him, and thanks to the intervention of her companions manage to separate her so that the aggression does not occur. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 4 4/10 As a consequence, criticism is received from the union when the The Company makes the decision to LAY OFF THE WORKER. One of The arguments were, what would the Manager have said so that the worker react in such a way? The situation is the following, the way of speaking is criticized, which generates enormous helplessness to the person who has suffered an attempt to aggression, in the wake of above will now be the person who has to defend before a mere hint without proof, when what is true and proven is the attempt to aggression. Faced with this type of action, it is when it is requested by the In charge of recording their own conversations that they had within the Company with the workers to be able to defend themselves from these attacks. The direction of the Company consents to the use of the recorders: 1. For a series of complaints from the shift managers. 2. For the attempted physical aggression suffered by one of them during the month of July. 3. Complaints from the Works Committee about the way in which the Managers of shift to the workers. At this point, expose the antecedents surrounding the situation of the plant: 1. Mainly foreign plant personnel of African origin. 2. Personnel with difficulties in understanding the Spanish language. 3. The staff confuse the literality of the Spanish set phrases, with an insult serious to his person. The Company has a video surveillance system, but it does not capture the conversations, a system that is communicated to all workers both at the beginning of the employment relationship at the signing of the employment contract, as in the Manual of Welcome from the Company, as well as the older staff with the signature to the installation of the video surveillance system and the use that can be made of it. The workers have surprised us on many occasions, carrying out recordings both to what the Managers tell them, as in the meetings with everything the group of workers, for the explanation of projects or services, even to directors. Nothing is hidden because the meetings are of a public nature so anyone can be subject to recording. Personal situations are not recorded that can hurt the dignity of people, all conversations are in the field from work. Recordings or the mere use of a tape recorder around the neck is a deterrent to aggressive and / or offensive behavior, as it retains instincts, and actions that, if not recorded, are word for word, generating helplessness. Recordings are saved to a hard drive as long as there has been any vexatious conduct that is the object of the complaint, if not, the recorder is formatted and the recording of the day. Its use would only be justified in case of denying facts that are denounce and where the recording could be the means of proof of the complaint. The Recordings within the company do not constitute a crime or violate any fundamental right. “Can you record people at your job? C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 5 5/10 In this sense, we have to mention the Judgment, dated April 16, 2015, issued by the 2nd Chamber of the Supreme Court. In this case those that were recorded and caught red-handed were some civil guards who, in their defense, alleged the violation of their "rights to privacy, honor and self-image of the accused (art. 18.1 CE) because, (…) they were recorded at the place of the facts, that it was a room reserved for the search of travelers' luggage, the acts committed by the appellants using hidden cameras and with deficiencies in its judicial authorization and subsequent treatment. " Well, the Supreme Court, in the resolution now commented on, concludes that "the fact of recording the images related to the professional performance of the Guards in the place where it was carried out, when there were well-founded suspicions of Their irregular behavior, in no way can suppose illicit interference in their privacy and, even less, honor or image itself. " This opens the door for recording to anyone in their job, whether they are a civil servant or not. Consequently, the mere recording of a conversation - even with an image - on the that one is a party does not constitute a crime or violates any fundamental right. But, depending on the use made of said recording, it may be incurred criminal responsibilities. The judgment handed down by the Supreme Court indicates that the conduct of the employee - who considered herself to be subjected to continuous workplace harassment - did not represent a illegitimate interference in the personal privacy of the attorney, since in the recording made by the worker with her mobile there was nothing that could be considered as concerning his intimate life or personal intimacy, since he acted as representative of the company. The Supreme adds that the existence of a previous situation of conflict between the parties adds "a note of reasonableness to the conduct of the defendant ". To conclude RECORD A CONVERSATION IN WHICH ONE HAS INTERVENED IT IS NOT A CRIME; HOWEVER, IT MAY BE A CRIME TO USE THAT SUBSEQUENTLY SUCH A CONVERSATION IS MADE. Judgment No. 114/1984, dated November 29, issued by the 2nd Chamber of the Court Constitutional; Judgment No. 213/2014, dated December 2, issued by the Section 3 of the Ilma. Provincial Court of Zaragoza; Judgment No. 222/2015, of dated April 16, dictated by the 2nd Chamber of the Supreme Court; Sentence no. 678/2014, dated November 20, issued by the 1st Chamber of the Supreme Court " In the same way, the use of the tape recorders was justified to the Works Council and its union representatives, but even so the Company must continue to defend its actions before public bodies, at no time is it communicated or put in The question of the use made of the recordings, but whether they can be done or not. They are deterrence measures, in a situation that is complex, since it generates defenselessness against verbal attacks. The only complaints of improper treatment have been drawn up by the Managers not there is none in writing from any production worker. Can be attached complaints for different reasons: Disrespect for questions or questions of C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 6 6/10 labor nature. Not attending the orders of the Managers due to her condition of woman. This would list several reasons for which the Managers have put in writing and they have reliably communicated to the Company's Management. The workers have communicated only verbally, without specifying without giving more data that can be investigated or at least verified The Company has a LABOR HARASSMENT PROTOCOL, where a COMPLAINT model is established, to communicate the acts or events that they consider to be the object of sexual harassment, racial or labor, this PROTOCOL has been communicated, as well as the model of DENUNCIATION of all workers has even been posted on the PORTAL DEL EMPLOYEE. The Company has the EQUALITY PLAN, from this year, and one of its measures has been the generation of the PROTOCOL OF HARASSMENT mentioned above. Recorders will be disposed of with the WRITTEN COMMITMENT of the COMMITTEE OF COMPANY to stop disputes, misunderstandings, and aggressions they suffer THE MANAGERS, all as a token of good faith, a proposal that was made in a meeting with the Committee but the answer was that they are the Managers who "They speak badly to people, ..." so the only way to guarantee that they are not produce verbal aggressions is to continue with the tape recorders until the situation. It is a lesser evil to guarantee social peace. The Company has a system of video surveillance declared and communicated to all people in the organization, from the beginning of the employment relationship or from the moment in which the video surveillance system in the Company. Therefore, it is requested that through the this writing is disproved any allegation of illegal use of the media recording that the Company has for the exercise of its management power and organization within the workplace. The different investigations of a harassment nature that have been reported and are being investigated result in the treatment of word of the workers to the managers and the only justification is the word of facing each other, these recordings shed light on the ways of treating the situation of current tension and to resolve the problems of discriminatory treatment the actions of the managers and the workers. SIXTH: On 08/04/20, the claimed entity is notified of the proposed resolution in which it is proposed that, by the Director of the Spanish Agency for Data Protection is sanctioned with "warning", for a violation of article 13) of the RGPD, in accordance with the provisions of article 58.2) of the aforementioned RGPD. SEVENTH: After the notification of the proposed resolution, it has not been received in this Agency, no statement of allegations to the resolution proposal, in the period granted for this purpose. In view of all the actions, by the Spanish Agency for Data Protection In this proceeding, the following are considered proven facts, PROVEN FACTS C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 7 7/10 1.- According to the complaining union, since 08/01/19, the managers intermediaries of the claimed entity, "are recording, by means of tape recorders personal conversations with workers hanging around the neck in their work environment without their consent or authorization. Nor has the works council been informed about the object and treatment of these recordings ”. 2º.- According to the address of the claimed entity, this situation has its origin as consequence of the attempted physical aggression of a worker to the shift manager when in the exercise of their work functions explanations were requested from the worker and she decided to face her with the intention of inflicting physical harm, being the claimant union who, “puts into question the words of the person in charge addressed to the worker so that she would react in that way ”. Before these facts and the complaint for defenselessness of those in charge, the Company's Management consent to the use of the recorders so that situations do not occur again similar. 3.- According to the claimed entity, it has a system of video surveillance, but does not capture conversations, a system that is communicated to all workers both at the beginning of the employment relationship and at the signing of the employment contract work, as in the Company Welcome Manual. 4º.- According to the claimed entity, the use of voice recorders was justified when Works Council and its union representatives, and provides a copy of the document entitled, "MONITORING OF THE ZARAGOZA PLANT ACTIONS- August 8, 2019", where, among others, it is reported: "After the meeting held on July 22 at the facilities of the Acteco de Zaragoza and having estimated a series of actions / conclusions of that meeting, we went on to detail their current situation: (…) CONFLICT RESOLUTION Communicate that ACTECO has made itself available to the Managers and Subcommissioned recorders that they must carry throughout their day and whose recordings will be dumped whole in computers. In this way, in any conflict they may be used and objectively assessed by the Company Committee, Management and other labor entities, the different situations exposed and causing the conflict. Recordings of conversations in which one is a part are not constitutive of crime or violate any fundamental right and this was corroborated by the sentence of dated April 16, 2015, issued by the 2nd Chamber of the Supreme Court. Therefore, recording a conversation in which one intervened is considered a crime. In any case, it could be considered a crime, the subsequent use of these recordings. If it is considered as evidence in a trial there would be no problem, while, if it is for dissemination in the media, social networks, etc. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 8 8/10 could be committing a crime for revealing secrets or for assuming a Unlawful interference with privacy, the right to honor or the company's own image affected. Recordings are saved to a hard drive as long as there has been any vexatious conduct that is the object of the complaint, if not, the recorder is formatted and the recording of the day. Its use would only be justified in case of denying facts that are denounce and where the recording could be the means of proof of the complaint. The Recordings within the company do not constitute a crime or violate any fundamental right. "Can you record people in their workplace?" FOUNDATIONS OF LAW I The Director of the Spanish Agency is competent to resolve this procedure of Data Protection, in accordance with the provisions of art. 58.2 of the GDPR in the art. 47 of LOPDGDD. II The joint evaluation of the documentary evidence in the procedure brings to knowledge of the AEPD, a vision of the denounced action that has been reflected in the facts declared proven above related. However, on the allegations presented by the claimed entity at the initiation of the file, indicate the following: First, the recordings of the conversations between the managers and the workers, are carried out in the workplace, during working hours and with equipment provided by the company, they are not personal recorders, purchased by the own managers, but provided by the management of the company for the exercise of their functions as plant managers, and not used to record personal or private conversations, of those in charge, therefore, the statement that makes the claimed entity of, “record a conversation in which one has intervened it is not a crime; However, the subsequent use of said conversation ”cannot be taken into account in this area. Apart from this, the company is fully entitled to "treat the images obtained through recording systems for the exercise of control functions of the workers ”and this is indicated in article 89 of the LOPDGDD. Also article 20.3 of the Workers' Statute, when it says that: “The employer may adopt the measures it deems most appropriate of surveillance and control to verify the compliance by the worker of his obligations and labor duties, keeping in its adoption and application the consideration due to his dignity (…) ”, allowing, for Therefore, the use of voice recorders, for the correct functioning of the work. Regarding this type of control, article 89.3 of the LOPDGDD indicates that, “the use of systems similar to those referred to in the previous sections for the Recording of sounds in the workplace will be allowed only when they are relevant risks to the safety of facilities, goods and people derived from the activity carried out in the workplace and always respecting the principle of proportionality, that of minimum intervention and the guarantees C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 9 9/10 provided for in the previous sections. Suppression of the sounds preserved by These recording systems will be carried out in accordance with the provisions of article 22.3 of this law ”. Therefore, as an obligation of the company, the norm obliges it to inform with character prior, and expressly, clearly and concisely, to the workers or their representatives, of the measures implemented in the company, such as in this case, the use, by of those in charge, of voice recorders for the correct development of the work, as he does, according to his statements, when informing the workers of the use of image recordings. Regarding the information that must be provided to workers or their representative, article 13 of the RGPD, indicates that, when obtained from a interested party (worker) personal data relating to him, as in this case, his voice, the responsible for the treatment, will provide you with information, among other things, about: the identity and contact details of the data controller; the ends of treatment and the legal basis thereof; the period during which the personal information; existing rights, etc. In this sense, in the document presented by the claimed entity, in the allegations at the initiation of the file, entitled "MONITORING ACTIONS PLANT ZARAGOZA ”, 08/08/19, although the company logo is printed, "ACTECO" is not signed, nor sealed by the company, nor is it identified no person responsible for it, in the event that it was a document displayed on the information board for workers. It is also not signed, as acknowledgment of receipt, by any member of the works council or union representative, if this document had been sent to the Works Council or to the representatives from the workers. Therefore, even if the company is entitled to use media labor control, as in this case, the use of voice recorders is also obliged to expressly, clearly and concisely report these facts to the workers. In view of the above, the following is issued: RESOLVES: APERCIBIR: to the entity ACTECO PRODUCTOS Y SERVICIOS, SL with CIF .: B03971512 for violation of article 13) of the RGPD. REQUEST: to the entity ACTECO PRODUCTOS Y SERVICIOS, SL so that, in the within one month from the notification of this resolution, take the necessary measures to inform workers' representatives of the measures taken in the recording of audios in the workplace in accordance with the provisions of article 89 of the LOPDGDD and in article 13 of the RGPD. NOTIFY: this resolution to ACTECO PRODUCTOS Y SERVICIOS, SL C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es Page 10 10/10 In accordance with the provisions of article 50 of the LOPDPGDD, this Resolution will be made public once it has been notified to the interested parties. Against this resolution, which puts an end to the administrative procedure in accordance with art. 48.6 of the LOPDPGDD, and in accordance with the provisions of article 123 of the LPACAP, the Interested parties may optionally file an appeal for reconsideration before the Director of the Spanish Agency for Data Protection within one month to count from the day after notification of this resolution or directly contentious-administrative appeal before the Contentious-Administrative Chamber of the National High Court, in accordance with the provisions of article 25 and section 5 of the fourth additional provision of Law 29/1998, of July 13, regulating the Contentious-administrative jurisdiction, within a period of two months from the day following notification of this act, as provided in article 46.1 of the referred Law. Mar Spain Martí Director of the Spanish Agency for Data Protection. C / Jorge Juan, 6 www.aepd.es 28001 - Madrid sedeagpd.gob.es