DSB (Austria) - 2021-0.432.224: Difference between revisions
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The controller is active in the field of address trading and direct marketing. It offers its customers the service to store (within a pre-determined period of time) incoming mails at one of its offices, which is close to the customer's residential or company address. The data subject ordered this service on-site by filling in a form at a touch-pad terminal which asked for his name, address and date of birth. The form also contained a note that the data can be transferred to third parties for the purpose of direct marketing and that the customer can forbid this transfer by unticking the pre-ticked box below. The text on the side of the pre-ticked box said "I do not object to the transfer of data". | The controller is active in the field of address trading and direct marketing. It offers its customers the service to store (within a pre-determined period of time) incoming mails at one of its offices, which is close to the customer's residential or company address. The data subject ordered this service on-site by filling in a form at a touch-pad terminal which asked for his name, address and date of birth. The form also contained a note that the data can be transferred to third parties for the purpose of direct marketing and that the customer can forbid this transfer by unticking the pre-ticked box below. The text on the side of the pre-ticked box said "I do not object to the transfer of data". | ||
Afterwards the data subject lodged a complaint with the Austrian DPA (DSB) arguing that the controller violated Articles 4(11), 6(1)(a) and 7 GDPR because the box was pre-ticked and, therefore, the consent to the processing was not given freely. | Afterwards the data subject lodged a complaint with the Austrian DPA (DSB) arguing that the controller violated [[Article 4 GDPR#11|Articles 4(11)]], [[Article 6 GDPR#1a|6(1)(a)]] and [[Article 7 GDPR|7 GDPR]] because the box was pre-ticked and, therefore, the consent to the processing was not given freely. | ||
The controller argued that it processes this data under [[Article 6 GDPR#1f|Article 6(1)(f) GDPR]] and the purpose of the box is not to obtain consent from its customers but rather to give them the opportunity to object against the processing according to [[Article 21 GDPR|Article 21 GDPR]]. It further stated that it did not transfer any information of the data subject to a third party since the data subject objected against the transfer. | The controller argued that it processes this data under [[Article 6 GDPR#1f|Article 6(1)(f) GDPR]] and the purpose of the box is not to obtain consent from its customers but rather to give them the opportunity to object against the processing according to [[Article 21 GDPR|Article 21 GDPR]]. It further stated that it did not transfer any information of the data subject to a third party since the data subject objected against the transfer. | ||
=== Holding === | === Holding === | ||
The DSB rejected the complaint because it did not find any violation of the GDPR by the controller. | The DSB rejected the complaint because it did not find any violation of the GDPR by the controller. | ||
The DSB found that no transfer to third parties took place and that the controller did not violate Articles 4(11), 6(1)(a) and 7 GDPR, because the purpose of the pre-ticked box was to give the data subject the possibility to object against the transfer and not obtain its consent. | The DSB found that no transfer to third parties took place and that the controller did not violate [[Article 4 GDPR#11|Articles 4(11)]], [[Article 6 GDPR#1a|6(1)(a)]] and [[Article 7 GDPR|7 GDPR]], because the purpose of the pre-ticked box was to give the data subject the possibility to object against the transfer and not obtain its consent. | ||
== Comment == | == Comment == |
Revision as of 17:51, 25 February 2022
DSB (Austria) - 2021-0.432.224 | |
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Authority: | DSB (Austria) |
Jurisdiction: | Austria |
Relevant Law: | Article 4(11) GDPR Article 6(1)(a) GDPR Article 6(1)(f) GDPR § 1(1) DSG |
Type: | Complaint |
Outcome: | Rejected |
Started: | 03.08.2018 |
Decided: | 16.08.2021 |
Published: | |
Fine: | None |
Parties: | n/a |
National Case Number/Name: | 2021-0.432.224 |
European Case Law Identifier: | ECLI:AT:DSB:2021:2021.0.432.224 |
Appeal: | n/a |
Original Language(s): | German |
Original Source: | Rechtsinformationssystem des Bundes (RIS) (in DE) |
Initial Contributor: | Heiko Hanusch |
The Austrian DPA rejected a complaint because it could not establish a violation by the controller.
English Summary
Facts
The controller is active in the field of address trading and direct marketing. It offers its customers the service to store (within a pre-determined period of time) incoming mails at one of its offices, which is close to the customer's residential or company address. The data subject ordered this service on-site by filling in a form at a touch-pad terminal which asked for his name, address and date of birth. The form also contained a note that the data can be transferred to third parties for the purpose of direct marketing and that the customer can forbid this transfer by unticking the pre-ticked box below. The text on the side of the pre-ticked box said "I do not object to the transfer of data".
Afterwards the data subject lodged a complaint with the Austrian DPA (DSB) arguing that the controller violated Articles 4(11), 6(1)(a) and 7 GDPR because the box was pre-ticked and, therefore, the consent to the processing was not given freely. The controller argued that it processes this data under Article 6(1)(f) GDPR and the purpose of the box is not to obtain consent from its customers but rather to give them the opportunity to object against the processing according to Article 21 GDPR. It further stated that it did not transfer any information of the data subject to a third party since the data subject objected against the transfer.
Holding
The DSB rejected the complaint because it did not find any violation of the GDPR by the controller. The DSB found that no transfer to third parties took place and that the controller did not violate Articles 4(11), 6(1)(a) and 7 GDPR, because the purpose of the pre-ticked box was to give the data subject the possibility to object against the transfer and not obtain its consent.
Comment
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English Machine Translation of the Decision
The decision below is a machine translation of the German original. Please refer to the German original for more details.
GZ: 2021-0.432.224 from August 16, 2021 (case number: DSB-D205.235) [Note editor: Names and companies, legal forms and product names, Addresses (incl. URLs, IP and email addresses), file numbers (and the like), etc., as well as their initials and abbreviations may be abbreviated for reasons of pseudonymization and/or changed. Obvious spelling, grammar and punctuation errors have been corrected.] NOTICE S P R U C H The DPA decides on Gustav A***'s privacy complaints (Appellant) of August 3, 2018 and June 25, 2019 (ha. received on June 27 2019) against N*** AG (respondent) for alleged infringement of the law secrecy as follows: - The complaints are dismissed. Legal bases: Art. 4 Z 11, Art. 7, Art. 51 (1), Art. 57 (1) lit. f and Art. 77 (1). of Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter: GDPR), OJ. No. L 119 of 4.5.2016 p. 1; §§ 1, 18 para. 1 as well as 24 para. 1 and para. 5 of the Data Protection Act (DSG), Federal Law Gazette I No. 165/1999 as amended. REASON A. Submissions of the parties and course of the proceedings 1. The complainant raised with his procedural submission of 3 August 2018 (ho. received on the same day) a complaint under Art. 77 GDPR because of the "Unlawful obtaining of consent to data transfer (violation of Art. 7 GDPR)” and requested a declaration that his rights had been violated. The procedure was led under the GZ: D123.289. To justify this, he explained that when setting up a leave* subject (basically) the customer's consent to the transfer of address data to third parties is obtained and this transfer the transmission to companies for direct marketing purposes and Address publishers would include. The consent is part of the contract and not clearly separated from other matters. It is essential here that in the appropriate box is already ticked for approval. Should one Passing on of the data is not desired, the customer must actively cross this remove. This is also evident from the consent text, which states: “You are entitled to prohibit the transmission to third parties for marketing purposes at any time and without giving reasons. If so, uncheck the box below the cross or judge …”. In addition, the complainant described that the contract processing at the counter via an electronic terminal will be processed. The screen size of this terminal is relatively small and will also be in this terminal the consent text with the preselected cross is displayed. This will also make it more difficult to read the consent text from the actual text of the contract. The customer's signature is successful also on this terminal. Due to the small font size of contract and In the case of a consent text, it is particularly difficult for people with visual impairments to read the text to read correctly and could thereby the actual intention of the already set cross be misunderstood, because only its removal requires the consent, with which the Customer may decide contrary to his own motivation. Last include the Consent to data transfer including data of possible co-users of the *folder. 2. Within the framework of the statement issued by the data protection authority on August 20, 2018, the Respondent initially stated for clarification that the Complainant on the occasion of the conclusion of a "holiday * subject agreement" of have objected to the data transfer that is the subject of the complaint and Respondent therefore does not receive any personal data of the complainant use for marketing purposes. With regard to the question of legally effective consent, the Respondent submitted that that the form does not require active consent to the transfer of data to third parties and there is no breach of data protection law in the procedure complained of. For one, act the Respondent is the holder of a trade license Address publisher and direct marketing company according to § 151 GewO. On the other hand every person who applies for a leave* subject, the one provided in accordance with the GewO Information is given and the possibility is given of an otherwise permissible To prohibit the use of data for third-party marketing purposes. So be the complainant a prohibition not only immediately upon application to the office of Respondent, but also later at any time and over several contact possibilities were possible. Furthermore, § 151 GewO derogates as lex specialis provisions of the GDPR and is not an active action/consent in this regard intended. The information is provided via touch pad in the accepting office customer friendly. The fact that the information text is directly above the signature field serves the purpose higher attention of the person concerned. All employees are instructed to To support people who indicate that they would have difficulty reading or understanding the text. So be it for the complainant – so how Any other customer – also been able to sign the application form before printed out for you to read and only then to sign it. Also on one Sufficient font size is respected, this amounts to both on the touch pad and also on the physical form 10 **, which is “the most possible under data protection law 'Reference size' of 8 ** exceeded." In the present case, the Respondent assumes that the Complainant read the information provided and he is correct would have understood that by unticking the pre-ticked box he immediately could have prohibited the use of data for marketing purposes. Even if he dies Insufficient data information on the touch pad before his signature perceived, the complainant still had a printout of the signed form on paper and have it there or at any later time point in time can prohibit the use of the data. On the question of whether the requested "consent" was sufficiently separated from the text of the contract the Respondent reiterated its view that this is not a consent within the meaning of Art. 7 GDPR, but a (clearly defined by paragraph) Information that is not part of the subject matter of the contract. If the Complained information only after the signature of the customer and thus outside of the Contractual text would be provided, the Respondent fears that this from the affected customers would no longer be read or perceived. With regard to the disputed rights of third parties, the Respondent objected that the complainant's authority to represent under civil law only with regard to the present contract and he also the data use of have forbidden other recipients of the holiday*folder for marketing purposes. 3. The Respondent's statement was sent to the Complainant upon completion the data protection authority of March 24, 2021, GZ: DSB-D123.289/0002-DSB/2018, to brought to his knowledge and at the same time given him the opportunity to comment on this to take, which the complainant left unused. 4. As part of the filing of June 25 (starting another appeals process). 2019 (ha. arrived June 27, 2019), revised July 25, 2019, reiterated the Appellant essentially his submissions of August 3, 2018 in the context of Complaints procedure GZ: D123.289, with the difference that the copy of the complaint enclosed "holiday * subject agreement" was dated June 24, 2019 in this case. This Procedure was logged for GZ: D205.235.,5. As part of the subsequent, essentially the submission of August 20, 2018 repeated statement of the Respondent of September 5, 2019 this also in this case the data due to an objection made by the complainant had not been passed on. There is therefore a lack of Complaint legitimacy. 6. The two complaints procedures D123.289 and D205.235 were set up in accordance with Section 39 (2) AVG connected to the joint decision on GZ: D205.235 and the parties to the procedure Completion of June 17, 2021 upon presentation of the investigation results, party hearing granted. 7. After the extension of the deadline, the Respondent filed a submission dated July 22nd 2021 stipulates that the complainant's data will not be passed on to third parties for marketing purposes had been passed on. The complainant has the right to object in both cases already exercised in the Respondent's branch. the The information texts at issue in the proceedings from the years 2018 and 2019 are up to date no longer in use. 8. The complainant made no further statement. B. Subject of Complaint Based on the submissions of the complainant, it is clear that the subject of the complaint the question is whether the Respondent thereby infringes the Complainant's right Breached confidentiality by using the contract form to set up a Holiday*fold processed data of the complainant for marketing purposes. C. Findings of Facts 1. The respondent is a tradesman in the field of address publishing and Direct marketing company according to § 151 GewO. Among other things, the Respondent offers its customers the opportunity to, (within a predetermined period of time) arriving shipments at the responsible office of the residential or company address. The establishment of a Such *fachs "holiday" can be ordered both online and on site in a branch. If the order or the setting up of the *box takes place in a branch of the Respondent location, a touch pad terminal provided there will be used for this purpose. Evidence assessment: The findings made are based on the relevant matching information from the parties to the proceedings in their submissions of the 3rd and 20th August 2018 and an official search by the data protection authority. The complainant commissioned the facility in the office of his place of residence a *fold "vacation" using the aforementioned touch pad terminal and was between the Respondent and the Appellant on August 3, 2018 following agreement concluded (formatting not reproduced in 1:1): *fold vacation day month year day month year Valid from: 13 06 2018 Valid until: 19 08 2018 Recipient: Price: EUR … Mr A*** Gustav Mister woman Previous address: S***strasse 2-4/35 2***L*** The leave compartment is to be set up at: N***stelle 2*** F***gasse 7 2***L*** The incoming shipments are ex Picked up 08/20/2018. phone email The following are to be kept ready: Letters and parcels (excl. RSa and RSb letters, parcel M with Shipment tracking) Newspapers, information, mail amounts of money I am responsible for any holiday specialist co-users listed at the end of the Commissioned and authorized vacation subject. The General Terms and Conditions for Holidays of N*** AG apply in the currently valid version, available under n**at/* terms and conditions. Information about data usage: your personal data (salutation, title, First name, last name, date of birth, address) can be passed on to third parties by N*** AG according to § 151 of the trade regulations for marketing purposes. You are entitled at any time and without giving reasons to the transmission to To prohibit third parties for marketing purposes. In this case, remove im tick the box below or submit your objection www.n**at/ kontakt, telephone 0******** or by writing to das N***Customer Service, Z*gasse 34, 1*** W***. I do not object to data transfer., v2.0 Identity of client verified Acquired on Type of ID: Austrian driver's license Remarks of the N***: Badge No.: Day Month Year 03 08 2018 Date of issue: Displayed: signature of the employee Date Signature (company signature) Form number: 8******** Evidence assessment: This finding is based on the procedural input from August 3, 2018, particularly on the copy provided herein of a printout of between agreement concluded between the parties to the proceedings, which the complainant – according to according to his own statements - following his signing via touch pad terminal was handed over and its authenticity by the Respondent to no one timing was in doubt. 3. As part of placing the order or setting up the * compartment using the touch pad Terminals the complainant - when calling up the relevant page - (also) about the use of data in connection with the "Vacation" *subject to be set up informed (formatting not reproduced in 1:1): Information about data usage: your personal data (salutation, title, first name, last name, date of birth, address) can be passed on to third parties by N*** AG in accordance with Section 151 Trade regulations for marketing purposes. You are entitled at any time and without giving reasons to the transmission to third parties prohibit marketing purposes. In this case, uncheck the box below or address your objection to www.n**at/ kontakt, telephone 0******** or by means of Write to N***Customer Service, Z*gasse 34, 1*** W***. I do not object to data transfer. The checkbox (shown above) with the note "I object to data transfer not.” was pre-ticked here. By clicking on the checkbox and thereby removing the cross, the Data transfer for marketing purposes is prohibited. Evidence assessment: The findings on the information provided and on the design of the The forms are based on the corresponding information from the Parties to the proceedings in the context of their submissions of August 3rd and 20th, 2018.,In particular, that the described and from the above figure(s) can be seen checkbox is (basically) pre-ticked when calling up the relevant page on the one hand from the relevant submissions of the complainant in the context of his Complaint of August 3, 2018, which the respondent in her submission of August 20, 2018 also confirmed insofar as she herself submits that the complainant "Promptly consent to the use of the data by removing the pre-ticked box marketing purposes." On the other hand, this is clearly evident from the (obvious from the figure above) about the (information) text of the checkbox that is the subject of the proceedings, according to which the Transmission of personal data to third parties for marketing purposes is prohibited could and the person concerned, among other things, “in this case the cross from the [should remove] the following boxes.” 4. In the present case, by clicking on the checkbox and thereby If you uncheck the box, the data transfer for marketing purposes is prohibited and has been the ones collected in connection with setting up the "Holiday" *subject personal data will not be passed on to third parties for marketing purposes. Evidence assessment: On the one hand, this statement results from the above illustration of the signed text of the contract, from which it is clear that in the described Checkbox is not ticked and the complainant has the actual transmission his personal data neither in his submission of August 3, 2018 nor to a actually asserted at a later point in time. Second, the finding is based on Information provided by the Respondent in its statement of August 20, 2018, according to which the complainant "on the occasion of the completion of his holiday * professional [have] objected to the agreement to the data transfer that is the subject of the complaint and N*** AG therefore does not [use] any personal data for marketing purposes." 5. With the following agreement dated June 24, 2019, the complainant commissioned im The following year again the establishment of a * subject "Holiday" using the already mentioned touch pad terminals (formatting not reproduced in 1:1): *fold vacation day month year day month year Valid from: 13 06 2018 Valid until: 19 08 2018 Recipient: Price: EUR ...., Mr. A*** Gustav, born *3. *1. 19** Mrs. A*** Louise Mr A*** Franz Previous address: S***strasse 2-4/35 2***L*** The leave* compartment is to be set up at: N***stelle 2*** F***gasse 7 2***L*** The incoming shipments are ex Picked up 07/15/2019. phone email The following are to be kept ready: Letters and parcels (excl. RSa and RSb letters, parcel M with Shipment tracking) Newspapers, information, mail amounts of money I am responsible for any holiday specialist co-users listed at the end of the Commissioned and authorized vacation subject. The General Terms and Conditions for Holidays of N*** AG apply in the currently valid version, available under n**at/* terms and conditions. Information about data usage: your personal data (salutation, title, First name, last name, date of birth, address) can be passed on to third parties by N*** AG according to § 151 of the trade regulations for marketing purposes. You are entitled at any time and without giving reasons to the transmission to To prohibit third parties for marketing purposes. In that case tick that check the boxes below or address your objection www.n**at/ kontakt, telephone 0******** or by writing to das N***Customer Service, Z*gasse 34, 1*** W***. I do not agree to the transfer of data. X Identity of customer proven by: Acquired on: v2.0 Type of ID: Austrian driver's license Notes from the N***: Badge No.: 2*********** Day Month Year Date of issue: 1*.6. 20** 24 06 2019 Issued: bra * signature of the employee Date: Signature (company signature) Form number: 8******** Evidence assessment: This finding is based on the procedural input from June 27, 2019, particularly on the copy provided herein of an expression of between agreement concluded between the parties to the proceedings, which the complainant – according to according to his own statements - following his signing via touch pad terminal was handed over and its authenticity by the Respondent to no one timing was in doubt. 6. As part of the order placement or setting up the * compartment using the touch pad Terminals, the complainant - when calling up the relevant page - (also) about the use of data in connection with the "holiday" *folder to be set up informed (formatting not reproduced in 1:1): I have been commissioned to conclude the holiday compartment for any stated holiday compartment co-users and authorized. The General Terms and Conditions for Holidays of N*** AG apply in the currently valid version, available e.g. at www.n**.at/ terms and conditions. Information about data usage: your personal data (salutation, title, first name, last name, date of birth, address) can be passed on to third parties by N*** AG in accordance with Section 151 of the Trade Regulations be sent for marketing purposes. You are entitled at any time and without giving reasons to the transmission to third parties prohibit marketing purposes. If so, tick the box below or address your objection to www.n**at/ kontakt , phone 0******** or by writing to the N***Customer Service, Z*gasse 34, 1*** W***. I do not agree to the transfer of data. X The checkbox (shown above) that says "I do not agree with data sharing I agree.” was (initially) empty. By clicking on the checkbox and setting a cross as a result, the Data transfer for marketing purposes is prohibited. Evidence assessment: The findings on the information provided and on the design of the The forms are based on the corresponding information from the parties to the proceedings. 7. In the present case, the complainant clicked on the checkbox Data transfer for marketing purposes is prohibited and its related to the personal data collected when setting up the "holiday" compartment is not passed on to third parties forwarded for marketing purposes. Evidence assessment: On the one hand, this statement results from the above illustration of the signed text of the contract and the complainant has the actual transmission his personal data neither in his submission of June 27, 2019 nor to a actually asserted at a later point in time. Second, the finding is based on Information provided by the Respondent in its statement of September 5, 2019, according to which the complainant on the occasion of the conclusion of his holiday * compartment agreement objected to the data transfer that is the subject of the complaint. 8. The agreements on the “*fold holiday” were as follows Information letter enclosed (formatting not reproduced 1:1, in part as far as relevant to the procedure): information on the use of data in accordance with data protection Basic Regulation (GDPR): N*** AG (address: N*** customer service, Z***gasse 34, 1***, W*** I E- Mail: kunden-service@n**.com I Tel. 0******) processes your data for the following purposes: allocation of shipments Your data will be used for logistics purposes, because without this data, the desired Delivery of shipments is not possible. Even after the end of the contract, name and Address of all persons continue to be processed to deliver shipments. The data storage after the end of the contract takes place in the legitimate interest of N*** AG To be able to deliver shipments automatically and thus quickly and cost-effectively. The legal basis for this use of data is the contract with you and Article 6 Paragraph 1 Letter b and f GDPR. marketing N*** AG has a legitimate interest in advertising its services and products. Therefore, your data (salutation, title, first name, last name, date of birth, address) used to provide you with information about the products and services of to be sent to N*** AG. In addition, your data (salutation, title, first name, last name, date of birth, address) for marketing purposes of third parties (activities as address publishers and direct marketing companies). If you agree to the use of your data If you have not objected to third-party marketing purposes, this data can be used by companies Direct marketing purposes are transmitted. You are at any time and without giving a reason entitled to prohibit the use of the data for marketing purposes. In this case address your objection to www.n**at/ kontakt, telephone 0******** or by letter to N***Customer Service, Z***gasse 34, 1***, W***. The legal basis for marketing use is Article 6 Paragraph 1 Letter f GDPR in conjunction with Recital 47 and Section 151 GewO. Duration of data storage Your contract for the vacation compartment will be stored for up to 3 years after the end of the contract, if you have objected to the use of data for marketing purposes by third parties, otherwise as long as Your data will be used for marketing purposes, i.e. until you object to the marketing use. Everyone's name and address will be saved as long as they are relevant to the delivery of shipments are required. Your rights If you wish, we will provide you with information about your personal data at any time, that we process. In addition, you also have a right to data portability in some cases, Restriction of processing, correction or deletion of your personal data as well as a right to object to the processing. Besides, you have one Opportunity to lodge a complaint with the Austrian data protection authority. D. In legal terms it follows that: 1.) The complainant brought in his the proceedings to GZ: D123.289 constitutive Filing dated August 3, 2018, that he filed a complaint about the "illegitimate solicitation a consent to the transfer of data" and he supported his arguments in Essentially, that the Respondent in the context of setting up a Holiday*fold for consent to the transfer of personal data to third parties for marketing purposes by ticking a checkbox and thus against Art. 7 GDPR violates. 2.) The data protection authority has already stated that the rights of data subjects in Chapter III GDPR (Art. 12 to 23) are listed exhaustively, a data subject in However, as part of a complaints procedure, any provision of the GDPR can be relied on if this results in a possible violation of the right to confidentiality according to § 1 paragraph 1 DSG (cf. DSB from September 13, 2018, DSB-D123.070/0005- DSB/2018, according to which a breach of Art. 32 DSGVO by the person responsible leads to a violation of § 1 para. 1 DSG). 3.) In principle, it is possible that a data subject has the right to Confidentiality is violated that the request for consent to processing under Use of a method that does not meet the requirements for consent Art. 4 Z 11 GDPR and Art. 7 Para. 2 GDPR. 4.) Against this background and in view of the fact that according to stRsp of the VwGH Party declarations (also attaching [Walter/Kolonovits/Muzak/Stöger Rz 152]) in the Procedures are to be interpreted exclusively according to their objective explanatory value (cf. also VwGH November 6, 2006, 2006/09/0094; m.w.N.) and what is decisive is how the declaration (cf. Administrative Court of July 28, 2000, 94/09/0308 and others) taking into account the concrete legal Regulation, the purpose of the procedure and the situation in the files must be understood objectively (VwGH 1994-01-24, 93/10/0192; 6 Nov 2001, 97/18/0160; January 19, 2011, 2009/08/0058; cf. also VfSlg 17.082/2003), with regard to the submission of August 3, 2018 to proceed from a complaint because of the violation of the right to secrecy. 5.) The complainant also complained in the context of the complaints procedure to the GZ: D205.235 introductory submission of July 25, 2019, the impermissible obtaining of a Consent or, as a result, unlawful processing of his personal data data and concluded therefrom a violation of the right to secrecy. 6.) Against the background of the essentially identical complaint and Facts of the case, the procedural connection proved to be objective within the meaning of § 39 para. 2 AVG expedient for reasons of process economy. 7.) With regard to the complaint, it should be noted at the outset that Art. 77 (1) GDPR as also § 24 para. 1 DSG expressly stipulates that the right to collect a A complaint to the supervisory authority only exists if the data subject Is of the opinion that the processing of the personal data concerning you is against the DSGVO or § 1 or Art. 2 of the first main part DSG violates. The wording of the law therefore requires actual processing of the data subject's personal data. 8.) As can be seen from the findings, were objectively true undisputed personal data of the complainant (in particular and surname, date of birth, address) as part of the conclusion of the "*fold vacation" contract recorded and consequently also within the meaning of Art. 4 Z 2 DSGVO for the purpose of fulfilling the contract by the Respondent processed. However, this did not come to pass for the complainant Point in time complained. 9.) Contrary to the complainant's view, however, there was neither a Obtaining a data protection consent, nor a (further) processing Marketing purposes of third parties: 10.) Both from the wording of the agreement of the *subject "Vacation" from 2018 ("I do not object to the transfer of data.”) and from 2019 (“I am with a I do not agree to the transfer of data.") it becomes apparent that clicking on the "checkbox" no affirmative declaration of intent to data processing within the meaning of Art. 4 Z 11 DSGVO express, but rather a rejection in the form of an objection in accordance with Article 21 leg. cit. should allow. Incidentally, this also emerges from the findings underlying information letter from the Respondent, from which it is clear it becomes clear that the data processing for marketing purposes of third parties on the Legal basis "legitimate interests" (Art. 6 Para. 1 lit. f GDPR) and from which the complainant, according to his own statements, also became aware of it. 11.) In the present case, the complainant has just clicked on the (pre-ticked) checkbox effective objection and is therefore not dated Complainant complained about disclosure or other processing of his personal data for marketing purposes. 12.) Thus, according to the verdict, it was to be decided.