KamR Stockholm - 2829-23

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KamR Stockholm - 2829-23
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Court: KamR Stockholm (Sweden)
Jurisdiction: Sweden
Relevant Law: Article 1(2) GDPR
Article 5(1)(a) GDPR
Article 5(2) GDPR
Article 12(1) GDPR
Article 13 GDPR
Article 13(1)(e) GDPR
Article 13(1)(c) GDPR
Article 13(1)(f) GDPR
Article 13(2)(a) GDPR
Article 13(2)(b) GDPR
Article 13(2)(f) GDPR
Article 14(2)(g) GDPR
Article 15 GDPR
Decided: 11.03.2024
Published: 11.03.2024
Parties: Klarna Bank AB
IMY
National Case Number/Name: 2829-23
European Case Law Identifier:
Appeal from: Administrative Court of Stockholm (Sweden)
7679-22
Appeal to: Not appealed
Original Language(s): Swedish
Original Source: Kammarrätten i Stockholm (in Swedish)
Initial Contributor: inkg

The Administrative Court of Appeal granted IMY's appeal and raised the administrative fine back to €730,000 (SEK 7,300,000), for Klarna Bank AB's insufficient and incomplete privacy notice.

English Summary

Facts

On 28 March 2022, the Swedish DPA (IMY) fined Klarna AB (the controller) €730,000 (SEK 7,300,000) for not providing data subjects with adequate information related to their processing activities. IMY found that the controller violated the GDPR in several respects. The controller appealed the decision to the Administrative Court of Stockholm. The Administrative Court upheld the controller's appeal in part and lowered the administrative fine to €600,000 (SEK 6,000,000). IMY appealed the Administrative Court's decision to Administrative Court of Appeal of Stockholm, requesting the fine to be raised back to €730,000 (SEK 7,300,000). The Administrative Court of Appeal reviewed the appealed decision to determine whether the controller should be subject to fine on the grounds put forward by IMY or if its privacy notice fulfills the requirement of Article 12 GDPR - Article 16 GDPR. In addition, the Court reviewed whether the controller's processing activities fulfill the principle of transparency in Article 5 GDPR#1a and accountability in Article 5 GDPR#2.

In short, the privacy notice was examined in following aspects:

  • How data subjects can access information on safeguards for third-country transfers as provided in [Article 13 GDPR 1f]]
  • Whether information on the legal basis for each purposes in relation to the service "My Economy" was provided in compliance with [[Article 13 GDPR#1c]]
  • Information on data storage as provided in Article 13 GDPR#2a
  • Whether it must to specify if the recipients are Swedish or foreign credit agencies under Article 13 GDPR#1e.
  • Whether it must specify each third country personal data is transferred to under Article Article 13 GDPR#1f.
  • Whether the information about the rights of the data subjects meets the requirements set out in Article 13 GDPR#2b.
  • Which type of information about profiling and automated decision making should be provided

Holding

Infringements of Article 13 GDPR#1f, Article 13 GDPR#1c and Article 13 GDPR#2a: The parties agreed that the controller violated Article 13 GDPR#1f by not providing information regarding how data subjects can access information on safeguards for third-country transfers. The Administrative Court of Appeal agreed with the Administrative Court that controller violated GDPR in this aspect. Similarly, regarding the questions about violations of Article 13 GDPR#1c regarding information on the legal basis for each purposes in relation to the service "My Economy" and Article 13 GDPR#2a regarding data storage, the controllers arguments were rejected by the Court of Appeal and it was concluded that Klarna had indeed violated the regulation in these respects as well.

Recipients of personal data :The Court agreed with the Administrative Court's finding that the there is no obligation on the controller to differentiate between Swedish or foreign credit agencies in the information provided, considering the wording of Article 13 GDPR#1e and the relationship between Article 13 GDPR and Article 15 GDPR. Therefore, the Court found that controller did not violate Article 13 GDPR#1e.

Transfers to third countries : The Court found that Article 13 GDPR#1f does not require specific third countries to be specified on privacy notice. The Court found therefore, contrary to Administrative Court's finding that controller's privacy notice met the requirements of that article.

Informing about data subjects rights : The Court stated that the wording of Article 13 GDPR#2b indicates that the data controller should inform about the existence of the rights specified in the article. On the question of whether the controller should also inform about the meanings of these rights, the Court pointed out the one of the purpose of GDPR is to protect the rights of individuals in the processing of personal data Article 1 GDPR#2. the court also referred to Recital 39 GDPR that individuals should be made aware of their rights regarding processing of personal data, including how to exercise them. The Court found no indication that the controller, in addition to informing about the existence of the rights listed in Article 13 GDPR#2b, is obliged to further describe the meaning of those rights. Consequently, the Court, contrary to Administrative Court and IMY, found that the controller did not violate Article 13 GDPR#2b. On the other hand, the Court, agreeing to IMY's findings, concluded that controller violated Article 12 GDPR#1. This is because the name of the "right to restriction" was not provided and instead expressed as the right to "oppose" and "stop processing", which the Court found to be unclear terminology and difficult to understand for the data subject. The Court found that controller breached the same article when the right to data portability was provided under right to access, which according to the Court and IMY, made it difficult to understand that it is a separate right.

Information about profiling and automated decision making : The Court, like the administrative court and contrary to IMY's finding, stated that controller is not obliged to provide information about the circumstances that always lead to rejection. However, the Court assessed that Klarna has violated Article 13 GDPR#2f and Article 14 GDPR#2g by not informing about the use of a scoring model and the data processed in it. Furthermore, the Court stated that when information is scattered as it was regarding the information about automated decision-making, greater clarity is required for it to be easily accessible. The Court considered that, referencing to information at another section of the privacy notice, which was highly extensive, made it difficult to access. Consequently, the Court found that the controller did not inform about automated decision-making in an easily accessible manner and therefore breached Article 12 GDPR#1.

Information about the "My Economy" service : According to the Court, the information provided about the legal basis during the registration for the "My Economy" service was clear and did not violate Article 12 GDPR#1, contrary to IMY's claim. However, regarding the information about the purpose, the Court assessed that the structure of the data protection information, the terms of use, and the cross-references between the documents made the information difficult to access and unclear. Consequently, the information did not comply with Article 12 GDPR#1 in that respect.

The principle of transparency : The Court considered that violations consist of controller not providing complete or sufficient information and not meeting the requirements on how it should be provided. The Court found that, although the controller has breached several articles expressing the principle of transparency in the GDPR, the violations are not of a character and extent that the controller can be considered to have violated the principle of transparency in Article 5 GDPR#1a , and thus not Article 5 GDPR#2.

Sanction amount : The Court considered that for an effective, proportionate, and dissuasive measure, the violations justified an administrative fine of €730,000 (SEK 7,300,000), which was the maximum amount according to the penalty framework in the case.

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English Machine Translation of the Decision

The decision below is a machine translation of the Swedish original. Please refer to the Swedish original for more details.

Klarna must pay a penalty fee of SEK 7.5 million because the data protection information did not meet the requirements of the EU's data protection regulation.

The violations of the data protection regulation consist of Klarna not providing sufficient information to the data subjects, for example, about how personal data will be stored, and that the information was difficult to access or unclear.
- The Court of Appeal considers that a penalty fee of SEK 7.5 million is justified to be effective, proportionate and dissuasive. The Court of Appeal thus makes the same assessment as the Swedish Privacy Protection Authority, says Peder Liljeqvist, a lawyer at the Court of Appeal.
The Court of Appeal thus changes the administrative court's ruling that the sanction fee would be SEK 6 million.