AN - 578/2021
AEPD - SAN 578/2021 | |
---|---|
Authority: | AEPD (Spain) |
Jurisdiction: | Spain |
Relevant Law: | Article 5(1)(d) GDPR |
Type: | Other |
Outcome: | n/a |
Started: | |
Decided: | 26.02.2021 |
Published: | |
Fine: | None |
Parties: | Canary Island Cars, S.L. |
National Case Number/Name: | SAN 578/2021 |
European Case Law Identifier: | ECLI:ES:AN:2021:578 |
Appeal: | Appealed - Overturned |
Original Language(s): | Spanish |
Original Source: | Consejo General del Poder Judicial (in ES) |
Initial Contributor: | Paola L. |
Canary Islands Car, S.L., a car rental company, filed an appeal with the National Audience against the resolution number PS/00385/2018 issued by the Spanish Data Protection Authority (AEPD) in which a fine of €25,000 was imposed on them for breaching the principle of Accuracy set out in Article 5(1)(d) GDPR. The National Audience dismissed the appeal and declared the resolution in accordance with the law.
English Summary
Facts
The facts of resolution PS/ 00385/2018 are that due to two customers having the same name and failure to verify customer details, Canary Islands Car, S.L. incorrectly used the information of customer A to create a car rental contract for customer B, who then committed a traffic offence. Subsequently, the details of customer A were incorrectly passed on to the General direction of traffic (DGT).
Once DGT contacted the complainant, she/he realised that the contract that Canary Islands Cars provided to the DGT with the purposes of issuing the sanction was dissimilar to the one she/he had initially signed. Based on this mismatch of information, the complainant appealed the sanction upon receiving it.
The AEPD noted the following in resolution PS/ 00385/2018:
"Considering that there may be similar names and surnames, the defendant has elements to verify identity by national ID (DNI), number that matches that of the driving licence, customer number or printing of the copy of the contract, among others, although these verifications are carried out by the employees, it should be noted that in this case they were not carried out, if any of the three elements had been verified, the defect could have been detected in its origin. In other words, the identification document must be required at the right time to make it effective to measure”.
In the appeal to this resolution, Canary Islands Cars argued that there had been not a breach of the accuracy principle because the name associated was correct. The car rental company alleged that this was simple human error and a fortuitous event. It also argued that the sanction imposed was disproportionate.
Dispute
Has the resolution of the AEPD been decided in error? Should the appeal be allowed for Canary Island Cars, S.L.?
Holding
The National Audience dismissed the appeal after analising the arguments of the appellant and declared that the resolution was in accordance with the law with express imposition of payments of procedural costs on the appellant.
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English Machine Translation of the Decision
The decision below is a machine translation of the Spanish original. Please refer to the Spanish original for more details.
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class="fieldyears"><label for="frmBusquedajurisprudencia_FECHARESOLUCIONHASTA" class="col-xs-12 col-sm-2 control-label"> </label><div class="col-xs-12 col-sm-4 fielddates"><div class='col-xs-12 input-group date datetimepicker' id='frmBusquedajurisprudencia_FECHAHASTA'><input type='text' class="form-control" id='frmBusquedajurisprudencia_FECHARESOLUCIONHASTA' name="FECHARESOLUCIONHASTA" placeholder="Hasta" value=""/><span class="input-group-addon"><span class="fa fa-calendar"></span></span> </div><!-- .datetimepicker2 --></div></div><!-- .fieldyears --><label class="col-sm-2 showyears control-label" style="display:none;"></label><div class="col-sm-4 showyears" style="display:none;"></div> <label for="frmBusquedajurisprudencia_NUMERORECURSO" class="col-xs-12 col-sm-2 control-label">Resource No.</label> <div class="col-xs-12 col-sm-4"><input type="text" name="NUMERORECURSO" id="frmBusquedajurisprudencia_NUMERORECURSO" class="form-control input-sm" value=""/></div><!-- .col-xs-12 --></div><!-- .form-row --></div><!-- .form-group --><div class="line"></div><!-- bloque 4 end --><!-- bloque 5 start --><div class="form-group row"><div class="form-row row"> <label for="frmBusquedajurisprudencia_PONENTE" class="col-xs-12 col-sm-2 control-label">Speaker</label> <div class="col-xs-12 col-sm-10"><input type="text" name="PONENTE" id="frmBusquedajurisprudencia_PONENTE" class="form-control input-sm autocomplete addoperators showtooltip" value=""/></div><!-- .col-sm-9 --></div><!-- .form-row --><div class="form-row row"> <label for="frmBusquedajurisprudencia_IDIOMA" class="col-xs-12 col-sm-2 control-label">Language</label> <div class="col-xs-12 col-sm-4"><select id="frmBusquedajurisprudencia_IDIOMA" name="IDIOMA" class="selectpicker form-control"><option value="" selected> All</option><option value="1" > Spanish</option><option value="2" > Català</option><option value="3" > Galego</option><option value="4" > Basque </option><!-- se carga por ajax --></select></div><!-- 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rule finder"><img src="/search/img/normas.png" /></a> </div><!-- .col-xs-1 --></div></div><!-- .col-sm-8 --></div><!-- .form-row --></div><!-- .form-group --><div class="line"></div><!-- bloque 6 end --><!-- bloque 7 start --><div class="form-group row"><div class="form-row row"> <label class="col-xs-12 col-sm-2 control-label">Search only</label> <div class="col-xs-12 col-sm-5"><ul class="historico"><li class="tooltips" data-placement="bottom" title="Search up to and including 1978"> <label class="check-label" for="frmBusquedajurisprudencia_HISTORICOPUBLICO"><input type="checkbox" name="HISTORICOPUBLICO" value="true" id="frmBusquedajurisprudencia_HISTORICOPUBLICO" /> History of the Supreme Court</label></li><li> <label class="check-label" for="frmBusquedajurisprudencia_TIPOINTERES_INTERES"><input type="checkbox" name="TIPOINTERES_INTERES" value="Interés" id="frmBusquedajurisprudencia_TIPOINTERES_INTERES" /> Resolutions of matching interest</label></li><li> <label class="check-label" 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class="form-row row"> <label for="frmBusquedajurisprudencia_recordsPerPage" class="col-xs-12 col-sm-2 control-label">Results</label> <div class="col-xs-12 col-sm-4 results"><select id="frmBusquedajurisprudencia_recordsPerPage" name="recordsPerPage" class="selectpicker form-control"><option value="10"> 10</option><option value="20"> twenty</option><option value="30"> 30</option><option value="50"> fifty</option></select></div><!-- .col-xs-12 --> <label for="frmBusquedajurisprudencia_sort" class="col-xs-12 col-sm-2 control-label">Sort by</label> <div class="col-xs-12 col-sm-4"><select id="frmBusquedajurisprudencia_sort" name="sort" class="selectpicker form-control"><option value="Relevance"> Coincidence</option><option value="IN_FECHARESOLUCION:increasing"> Date Resol. [0..9]</option><option value="IN_FECHARESOLUCION:decreasing" selected="true"> Date Resol. [9..0]</option><option value="IN_FECHAENTRADA:numberdecreasing"> The most new</option><option value="IP_TIPOORGANO:alphabetical"> Organ [a..z]</option><option value="IP_TIPOORGANO:reversealphabetical"> Organ [z..a] </option></select></div><!-- .col-xs-12 --></div><!-- .form-row --></div><!-- .form-group --><div class="line"></div><!-- bloque 8 end --><!-- botonera --><div class="botonera row"><div id="frmBusquedajurisprudencia_botonera" class="form-row row pull-right"> <button id="srcjur_clean" type="button" class="btn btn-default btn-sm">Clear</button> <button id="srcjur_search" type="submit" class="btn btn-primary btn-sm">Search</button> </div><!-- #frmBusquedajurisprudencia_botonera --></div><!-- .botonera --><!-- botonera end --></form></div><!-- #jurformsearch --><!-- hide sidebar --><div class="togglerightsidebar hidden-xs"> <a href="#" class="tooltips" data-toggle="tooltip" data-placement="bottom" data-original-title="Mostrar/Ocultar la barra lateral"><img src="/search/img/right_sbhide.png"></a> </div><!-- .togglesidebar --><!-- hide sidebar end --></div><!-- #mainjurisprudenciasearch --><!-- right sidebar start--><aside><div class="rightsidebar"><div class="row"><div class="actualdocs col-xs-12"><h2> <span class="tooltips" title="The most seen" data-container="body"><img style="width:18px;height:19px;" src="/search/img/masvisto.png" alt="Most consulted resolutions"/></span> Most consulted resolutions</h2><div class="docslist"><div class="actual doc col-sm-6 col-md-4"> <a class="tooltips docinfo" title="STS 10575/2018. "Gürtel"." data-container="body" href="https://www.poderjudicial.es/search/AN/openDocument/5ca6d6aa519d1971/20201027" onclick="markOpenedDoc($(this));openDocumentFromHref(this);return false;" data-databasematch="TS" data-reference="9290600" data-optimize="20201027" data-roj="STS 3191/2020" data-calledfrom="docsactualidad">STS 3191/2020</a> <span class="fecha">Gürtel.</span></div><!-- ..actual.doc --><div class="actual doc col-sm-6 col-md-4"> <a class="tooltips docinfo" title="STS Plenary: Right of dispensation." data-container="body" href="https://www.poderjudicial.es/search/AN/openDocument/3d97ed62a01847f6/20200804" onclick="markOpenedDoc($(this));openDocumentFromHref(this);return false;" data-databasematch="TS" data-reference="9209917" data-optimize="20200804" data-roj="STS 2493/2020" data-calledfrom="docsactualidad">STS 2493/2020</a> <span class="fecha">Right of dispensation.</span></div><!-- ..actual.doc --><div class="actual doc col-sm-6 col-md-4"> <a class="tooltips docinfo" title="PV hospitality reopening." data-container="body" href="https://www.poderjudicial.es/search/AN/openDocument/1286da023d243b04/20210210" onclick="markOpenedDoc($(this));openDocumentFromHref(this);return false;" data-databasematch="AN" data-reference="9408125" data-optimize="20210210" data-roj="ATSJ PV 2/2021" data-calledfrom="docsactualidad">ATSJ PV 2/2021</a> <span class="fecha">Reopening of the PV hospitality industry.</span> </div><!-- ..actual.doc --></div><!-- .docslist --></div><!-- .actualdocs --></div><!-- .row --><div class="row"><div id="tagcloud" class="col-xs-12"><h2><span><img src="/search/img/temas.png" alt="Sentences by topic"/></span> Sentences by topic</h2><div class="tagcloud-data"><!-- en el caso de ser tipo tema, la url es tema --> <span class="marron"><a href="/search/tema/Real Decreto alarma sanitaria Covid-19/1/AN">Royal Decree health alarm Covid-19</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="rojo"><a href="/search/sentencias/condiciones generales de la contratacion/1/AN">general contracting conditions</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="verde"><a href="/search/sentencias/hipoteca/1/AN">mortgage</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="naranja"><a href="/search/sentencias/derecho financiero y tributario/1/AN">financial and tax law</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="rojo"><a href="/search/sentencias/recurso de casacion (lo 7/2015)/1/AN">appeal (the 7/2015)</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="naranja"><a href="/search/sentencias/jurisdiccion y competencia (proceso laboral)/1/AN">jurisdiction and competence (labor process)</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="verde"><a href="/search/sentencias/limites de la jurisdiccion laboral/1/AN">limits of labor jurisdiction</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="naranja"><a href="/search/sentencias/derecho a la tutela judicial efectiva/1/AN">Right to effective judicial protection</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="rojo"><a href="/search/sentencias/delitos contra las personas/1/AN">crimes against people</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="verde"><a href="/search/sentencias/derecho a la defensa/1/AN">right to defense</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="verde"><a href="/search/sentencias/garantias sociales/1/AN">social guarantees</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="naranja"><a href="/search/sentencias/duracion (contrato de trabajo)/1/AN">duration (employment contract)</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="rojo"><a href="/search/sentencias/condiciones generales de la contratacion/1/AN">general contracting conditions</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="naranja"><a href="/search/sentencias/proteccion del consumidor y usuario/1/AN">consumer and user protection</a></span><!-- en el caso de ser tipo tema, la url es tema --> <span class="verde"><a href="/search/sentencias/derecho disciplinario militar/1/AN">military disciplinary law</a></span> </div></div><!-- #tagcloud --></div><!-- .row --><div class="row hidden-xs"><div id="last50results" class="col-xs-12"><h2><span><img src="/search/img/last50.png" alt="Latest rulings of the Supreme Court"/></span> Latest rulings of the Supreme Court </h2><div class="last50results-data"><ul class="nav nav-tabs hidden-xs hidden-sm"><li data-tab="CIVIL" class="tab-lastTS"> <a href="#">CIVIL</a></li><li data-tab="PENAL" class="tab-lastTS"> <a href="#">PENAL</a></li><li data-tab="contencioso" class="tab-lastTS"> <a href="#">CONTENTIOUS</a></li><li data-tab="SOCIAL" class="tab-lastTS"> <a href="#">SOCIAL</a></li><li 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