ICO (UK) - Saga Services Limited

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Revision as of 13:07, 16 September 2021 by FA (talk | contribs) (→‎English Summary)
ICO (UK) - Saga Services Limited
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Authority: ICO (UK)
Jurisdiction: United Kingdom
Relevant Law: Article 4(11) GDPR
Regulation 22 PECR
Type: Investigation
Outcome: Violation Found
Started:
Decided: 13.09.2021
Published: 15.09.2021
Fine: 150,000 GBP
Parties: Saga Services Limited
National Case Number/Name: Saga Services Limited
European Case Law Identifier: n/a
Appeal: Unknown
Original Language(s): English
Original Source: ico.org.uk (in EN)
Initial Contributor: Frederick Antonovics

The UK DPA fined Saga Services Limited approximately €176,000 (GBP 150,000) for sending a total of 128,895,718 unsolicited direct marketing messages to subscribers without their consent.

English Summary

Facts

in progress - see 17/09/21

Holding

in progress - see 17/09/21

Comment

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Further Resources

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English Machine Translation of the Decision

The decision below is a machine translation of the English original. Please refer to the English original for more details.


        

    
        
            
    
        
                
                        Action we've taken/
                
                
                        Enforcement/
                
                
                        
                            Saga Services Limited EN
                        
                
        
    
                Saga Services Limited
            
        
    
        
        
            
                        Date
                            15 September 2021
                        Type
                            Enforcement notices
                        Sector
                            Finance insurance and credit
            
        
    

    
        
            

        

                
            During the period 29 November 2018 and 2 May 2019, a confirmed total of 128,895,718 unsolicited direct marketing messages were received by subscribers, having been sent at the instigation of Saga Services Ltd. These messages contained direct marketing material for which subscribers had not provided valid consent.

        

        Further Reading
            
                
                    
                        Saga Services Limited enforcement notice
                            
                                    Action we've taken
                                    PDF (81.68K)
                            
                        
                    
                
                
                    
                        Saga Services Limited monetary penalty notice
                            
                                    Action we've taken
                                    PDF (189.43K)
                            
                        
                    
                
                
                    
                        We Buy Any Car, Sports Direct and Saga fined £495,000 after sending millions of ‘frustrating and intrusive’ nuisance messages.
                            
                                    About the ICO
                            
                        
                    
                
        

        
    

    
    
        
            
    
        
                
                        Action we've taken/
                
                
                        Enforcement/
                
                
                        
                            Saga Services Limited EN
                        
                
        
    
                Saga Services Limited
            
        
    
        
        
            
                        Date
                            15 September 2021
                        Type
                            Enforcement notices
                        Sector
                            Finance insurance and credit
            
        
    

    
        
            

        

                
            During the period 29 November 2018 and 2 May 2019, a confirmed total of 128,895,718 unsolicited direct marketing messages were received by subscribers, having been sent at the instigation of Saga Services Ltd. These messages contained direct marketing material for which subscribers had not provided valid consent.

        

        Further Reading
            
                
                    
                        Saga Services Limited enforcement notice
                            
                                    Action we've taken
                                    PDF (81.68K)
                            
                        
                    
                
                
                    
                        Saga Services Limited monetary penalty notice
                            
                                    Action we've taken
                                    PDF (189.43K)
                            
                        
                    
                
                
                    
                        We Buy Any Car, Sports Direct and Saga fined £495,000 after sending millions of ‘frustrating and intrusive’ nuisance messages.
                            
                                    About the ICO
                            
                        
                    
                
        

        
    
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