BfDI (Germany) - 17.02.2021

From GDPRhub
BfDI - KiKxxl GmbH
Authority: BfDI (Germany)
Jurisdiction: Germany
Relevant Law: Article 6 GDPR
Article 21 GDPR
Article 16 Regulation on Privacy and Electronic Communications
§ 102 (2) TKG
§ 149 (1) Nr. 17 (e) TKG
§ 20 UWG
§ 7 UWG
Type: Complaint
Outcome: Upheld
Published: 17.02.2021
Fine: 260000 EUR
Parties: n/a
National Case Number/Name: KiKxxl GmbH
European Case Law Identifier: n/a
Appeal: Pending appeal
AG Bonn (Germany)
Original Language(s): German
Original Source: (in DE)
Initial Contributor: n/a

The German Federal Network Agency (Bundesnetzagentur) fined the call center KiKxxl GmbH €260,000 for violating Article 6 GDPR by telephone advertising without permission.

English Summary


The KiKxxl GmbH called consumers to make telephone advertising for different other companies without having any effective consent of the consumers. The company just checked the consents in an insufficient way or in some cases also not at all. They also kept making that calls although the consumers complained about the calls.



The President of the Federal Network Agency Jochen Homann held that call centers also have to obey the law just like their employers.


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English Machine Translation of the Decision

The decision below is a machine translation of the German original. Please refer to the German original for more details.