CJEU - C‑340/21 - Natsionalna agentsia za prihodite

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CJEU - C‑340/21 Natsionalna agentsia za prihodite
Cjeulogo.png
Court: CJEU
Jurisdiction: European Union
Relevant Law: Article 5 GDPR
Article 24 GDPR
Article 32 GDPR
Article 82 GDPR
Decided: 14.12.2023
Parties:
Case Number/Name: C‑340/21 Natsionalna agentsia za prihodite
European Case Law Identifier: ECLI:EU:C:2023:986
Reference from:
Language: 24 EU Languages
Original Source: AG Opinion
Judgement
Initial Contributor: sh

The CJEU ruled that the fear of a data subject over the possible misuse of their data from a data breach counts as non-material damages and can lead to financial compensation from the controller. The burden of proof is on the controller to prove that appropriate measures were adopted against the cyberattack.

English Summary

Facts

The Bulgarian Tax Agency (the controller) suffered a data breach. As a result, more than 6 million people's personal data was leaked online, including that of the complainant.

The complainant sued the controller in the Aministrative Court Sofia under the basis of Article 82 GDPR. She requested around €510 as compensation for the non-material damage[1] resulting from the breach. She argued that the controller had caused the damage because they had failed to implement adequate Technical and Organisational Measures (TOMs) in breach of Article 5(1)(f) , 24 and 32 GDPR. Her non-material damage was the fear that her personal data, might be misused in the future and that she could be threatened as a consequence.

The Administrative Court Sofia dismissed the action. Firstly, the controller had not caused the breach because the breach had resulted from the actions of third parties. Secondly, the complainant had not proved that the controller had failed to implement security measures. Laslty, in the courts opinion the complainant had not suffered an actual non-material damage, since her fear was only hypothetical she could not be granted compensation.

The complainant appealed this decision before the Supreme Administrative Court Bulgaria, who referred the case to the CJEU with the following questions:

1) Do Articles 24 and 32 GDPR mean that a data breach, as defined by Article 4(12) GDPR by third parties, sufficient to pressume that the TOMs implemented by the controller are insufficient?

2) If the first question is answered in the negative, what should the scope of the court's judicial review into whether the TOMs are approproate under Article 32 GDPR be?

3) If the first question is answered in the negative, is the burden on the controller to prove that the implemented TOMs are appropriate under Article 32 GDPR?

4) Does Article 82(3) GDPR allow the controller to be exempt from liability for damages if the data breach as defined by 4(12) GDPR was caused by third parties outside of the controller's control?

5) Does Article 82(1) and (2) GDPR allow the anxiety caused by a hacking attack to constitute a non-material damage and entitle the complainant to damages even though they have not suffered further harm?

Holding

The CJEU decided that the burden of proof over proving that TOMs are adequate lies with the data controller, and it granted the complainant damages for the data breach.

On the notion of technical and secure measures under Articles 24 and 32:

On the first question, the fact that a third party breached a controller does not automatically mean the TOMs of the controller were inadequate. Article 24 of the GDPR imposes on the controller a general obligation to implement appropriate TOMs to ensure that processing is carried out in accordance with the GDPR and that this can be demonstrated. Article 32 also requires the controller to implement a "level of security appropriate to the risk." The language of Article 32 demonstrates that the GDPR's goal is only to establish a risk management system, not to eliminate the risks of personal data breaches. Thus, Articles 24 and 32 of the GDPR imply that the GDPR merely requires the controller to implement TOMs in order to avoid any personal data breach, if at all possible. It cannot be inferred from this language that a breach is sufficient to conclude that the measures were not appropriate, without even allowing the controller to argue otherwise. This is particularly significant because Article 24 of the GDPR expressly states that the controller must be able to demonstrate that the measures implemented comply with the regulation, a possibility that would be lost if an irrebuttable presumption were accepted.

On the second question, the court decided that the appropriateness of TOMs must be assessed by national courts. Such an interpretation is capable of ensuring the protection of personal data and the right to an effective judicial remedy against the controller under Article 79(1) GDPR. Having said that, Article 32(1) and (2) GDPR make it clear that national courts must assess the appropriateness of TOMs in two stages. First, the court must identify the risks of a breach and the potential consequences of those risks. Second, the court must determine whether the controller's TOMs are appropriate to the risks. A national court cannot confine itself to investigating how the controller aimed to comply with Article 32 but rather needs to examine the substance of the TOMs in light of the criteria set out in Article 32 GDPR.

On the third question, the court split it into two parts. First, does the principle of accountability under Article 5(2) and 24 GDPR mean that the burden of proof is on the controller to prove the adequacy of their TOMs in the context of damages? Second, does an experts report constitute sufficient means of proof that the TOMs were adequate? The court determined that the controller bears the burden of proving the adequacy of TOMs, particularly in the context of damages under Article 82. The wording of GDPR Articles 5(2), 24(1), and 32(1) makes this clear. Furthermore, if the burden of proof for the appropriateness of those measures falls on the data subjects, the right to compensation provided for in Article 82(1) of the GDPR would lose its effectiveness. In terms of expert reports, the court determined that they are neither necessary nor sufficient proof. It is for Member States to judge the types of evidence that make it possible to assess the appropriateness of TOMs, subject to compliance with those principles of equivalence and effectiveness.[2] If the court would decide that an expert report was 'sufficient' then it would undermine this flexibility.

On the notion of damages:

4) Article 83(2) means that the controller cannot be exempt from liability for damages just because the damage was caused by third parties (hackers). To be excempt the controller must prove that the act which caused the damage is in no way attributable to it.

5) Article 82(1) includes the fear of the potential misuse of personal data that a data subject feels as a result of a breach. This constitutes “moral damage” and is sufficient to give rise to non-material damages.

Comment

This case, especially when combined with CJEU - C-300/21 - Österreichische Post AG which determines that there is no minimum threshold for non-material damages, will likely open the gateway for class action law suits.

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  1. The GDPR gives you a right to claim compensation from an organisation if you have suffered damage as a result of it breaking data protection law. This includes both “material damage” (e.g. you have lost money) or “non-material damage” (e.g. you have suffered distress).
  2. (see, by analogy, judgments of 21 June 2022, Ligue des droits humains, C‑817/19, EU:C:2022:491, paragraph 297, and of 4 May 2023, Österreichische Post (Non-material damage in connection with the processing of personal data), C‑300/21, EU:C:2023:370, paragraph 54).