HDPA (Greece) - 3/2022: Difference between revisions

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The DPA ordered electronic communication service providers to suspend the processing of the destruction of data related to telephone numbers which have been processed until a new decision of the DPA is adopted.
The Greek DPA ordered three mobile telephone service providers to suspend the processing of the destruction of data related to telephone numbers until a final decision of the DPA is adopted.


== English Summary ==
== English Summary ==


=== Facts ===
=== Facts ===
The complainant received on his mobile telephone number two short text messages (SMS) intended to misleading him to follow hyperlinks through which there is installation of spy software. The complainant made a request to exercise the right of access under the Article 15 of the GDPR and the right to restriction under Article 18 of the GDPR to the mobile telephone service providers. These providers answered that the critical data have already been extracted and handed over to competent authorities and therefore no there is no question of its destruction. During the sending and use of SMS are generated and processed
The data subject received two short text messages (SMS) on his mobile telephone number intended to mislead him to follow hyperlinks through which a spy software would be installed. The data subject made a request to exercise the right of access under [[Article 15 GDPR]] and the right to restriction of processing under [[Article 18 GDPR]] against three mobile telephone service providers (the controllers). The DPA initiated its own investigation against the controllers concerning the installation of software on a user' device without consent and the related processing of personal data.
traffic and location data which, if they refer to a natural person, constitute personal data. Sending SMS can be carried out in a way that allows the modification of the information of the sender of a message (spoofing technique), in particular through gateways, while SMS messages may be introduced into the network of a mobile telephone service provider via interconnected international networks. According to Article 6 of National Law 3917/2011, the records kept for the purposes of law are kept for a period of 12 months from the date of the communication and are destroyed at the end of the period of retention by an automated procedure by the provider, unless except those to which access has been lawfully obtained. Considering these facts, the SMS would be destroyed after the end of the above mentioned period. Hence, the DPA in order to exercise its supervisory powers and to ensure that the rights of the data subject are protected, ordered the electronic communication service providers to retain and not delete the above data personal data (traffic and location data).
 
In response to the request, only one of the controllers provided a copy of the data and stated that the critical personal data had already been extracted and handed over to the DPA and therefore could not be destroyed. The data subject directed a complaint to the Greek DPA with a request for urgent action on the matter.  


=== Holding ===
=== Holding ===
The DPA in order to exercise its supervisory powers and to ensure that the rights of the data subject are protected, ordered the electronic communication service providers to retain and not delete the above data personal data (traffic and location data), until the DPA released new decision.
The DPA explained that during the sending and use of SMS, traffic and location data are generated and processed. If they refer to a natural person, they constitute personal data within the meaning of [[Article 4 GDPR|Article 4(7) GDPR]]. Furthermore, the erasure or destruction of personal data is a form of processing based on [[Article 4 GDPR|Article 4(2) GDPR]]. 
 
The DPA has the power to issue an ex officio interim order for immediate total or partial temporary restriction of processing under [https://www.e-nomothesia.gr/kat-dedomena-prosopikou-kharaktera/nomos-4624-2019-phek-137a-29-8-2019.html Article 15(4)(c) and 15(8) of Law No. 4624/19], the national data protection law, in conjunction with [[Article 58 GDPR|Article 58(2) GDPR]].
 
According to [https://www.lawspot.gr/nomikes-plirofories/nomothesia/n-3917-2011/arthro-6-nomos-3917-2011-topos-kai-diarkeia-diatirisis Article 6 of National Law 3917/2011], records, such as the ones in question, are to be kept for a period of 12 months from the date of the communication and should be destroyed at the end of the period of retention by an automated procedure, except those to which access has been lawfully obtained. Considering these facts, the SMS would be destroyed after the end of the above mentioned period. Due to the ongoing investigation, the DPA had to prevent the personal data from being deleted or destroyed.
 
Therefore, in order to exercise its supervisory powers and to ensure that the rights of the data subject are protected, the Greek DPA ordered the controllers to retain and not delete the above data personal data (traffic and location data), until the DPA releases its final decision.  


== Comment ==
== Comment ==

Revision as of 13:08, 23 November 2022

HDPA - 3/2022
LogoGR.jpg
Authority: HDPA (Greece)
Jurisdiction: Greece
Relevant Law: Article 4(7) GDPR
Article 15 GDPR
Article 18 GDPR
Article 58(2)(f) GDPR
National Law 3917/2011 Article 6
National Law 4624/2019 Article 15
National Law 4624/2019 Article 18
Type: Other
Outcome: n/a
Started:
Decided:
Published:
Fine: n/a
Parties: n/a
National Case Number/Name: 3/2022
European Case Law Identifier: n/a
Appeal: n/a
Original Language(s): Greek
Original Source: HDPA (in EL)
Initial Contributor: Anastasia Tsermenidou

The Greek DPA ordered three mobile telephone service providers to suspend the processing of the destruction of data related to telephone numbers until a final decision of the DPA is adopted.

English Summary

Facts

The data subject received two short text messages (SMS) on his mobile telephone number intended to mislead him to follow hyperlinks through which a spy software would be installed. The data subject made a request to exercise the right of access under Article 15 GDPR and the right to restriction of processing under Article 18 GDPR against three mobile telephone service providers (the controllers). The DPA initiated its own investigation against the controllers concerning the installation of software on a user' device without consent and the related processing of personal data.

In response to the request, only one of the controllers provided a copy of the data and stated that the critical personal data had already been extracted and handed over to the DPA and therefore could not be destroyed. The data subject directed a complaint to the Greek DPA with a request for urgent action on the matter.

Holding

The DPA explained that during the sending and use of SMS, traffic and location data are generated and processed. If they refer to a natural person, they constitute personal data within the meaning of Article 4(7) GDPR. Furthermore, the erasure or destruction of personal data is a form of processing based on Article 4(2) GDPR.

The DPA has the power to issue an ex officio interim order for immediate total or partial temporary restriction of processing under Article 15(4)(c) and 15(8) of Law No. 4624/19, the national data protection law, in conjunction with Article 58(2) GDPR.

According to Article 6 of National Law 3917/2011, records, such as the ones in question, are to be kept for a period of 12 months from the date of the communication and should be destroyed at the end of the period of retention by an automated procedure, except those to which access has been lawfully obtained. Considering these facts, the SMS would be destroyed after the end of the above mentioned period. Due to the ongoing investigation, the DPA had to prevent the personal data from being deleted or destroyed.

Therefore, in order to exercise its supervisory powers and to ensure that the rights of the data subject are protected, the Greek DPA ordered the controllers to retain and not delete the above data personal data (traffic and location data), until the DPA releases its final decision.

Comment

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English Machine Translation of the Decision

The decision below is a machine translation of the Greek original. Please refer to the Greek original for more details.

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