Datainspektionen - DI-2019-7024

Datainspektionen - DI-2019-7024

Authority:	Datainspektionen (Sweden)
Jurisdiction:	Sweden
Relevant Law:	Article 5(1)(f) GDPR Article 32(1) GDPR Article 35 GDPR
Type:	Complaint
Outcome:	Upheld
Started:
Decided:	24.11.2020
Published:	24.11.2020
Fine:	4000000 SEK
Parties:	n/a
National Case Number/Name:	DI-2019-7024
European Case Law Identifier:	n/a
Appeal:	n/a
Original Language(s):	Swedish
Original Source:	Datainspektionen (in SV)
Initial Contributor:	Elisavet Dravalou
The Swedish DPA (Datainspektionen) issued a fine of approximately €392000 at the Educational Board of Stockholm after receiving many complaints that the new IT system "Skolplattformen", used for education administration, has suffered data breaches.
English Summary

Facts

"Skolplattformen" was developed by the Educational Board of Stockholm to help administrate the students and was used for the last years. In the platform there were being processed personal data of 500000 students, education personnel and students' guardians. In the platform, a lot of special categories of personal data were being processed as well as personal data protected by the Swedish Secrecy Law. Four sub-systems were found to have "weak" protection e.g. guardians could access other students' personal data, even those of students with hidden identity.
Dispute

Holding

After receiving many complaints, the Datainspektionen found that the Education Board did not apply adequate technical measures to ensure the security of personal data, which has cause to data breaches and that although the Education Board had carried out DPIAs, these DPIAs did not meet the standards of Article 35 GDPR.
Comment

Building the IT platform "Skolplattformen" was a big project and the total cost of its development costed 675 millions SEK (around €66 millions) while the operating costs were high as well. The reveal of these data breaches created a lot of frustration among Swedes, some of which see it as a bad investment of public money.
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English Machine Translation of the Decision

The decision below is a machine translation of the Swedish original. Please refer to the Swedish original for more details.
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</li></ol></nav></div><div class="col-md-8"><article class="content" id="readspeaker-content"><header class="content-header"><time class="item-created"> Published 2020-11-24</time><h1 class="header-text"> Serious shortcomings in the School Platform in Stockholm</h1><p class="header-ingress"> The Data Inspectorate has examined the School Platform, the IT system used for, among other things, student administration of schools in the city of Stockholm. The review shows shortcomings in security that are so serious that the authority issues an administrative sanction fee of SEK 4 million against the Board of Education in the city of Stockholm.</p></header><div class="readspeaker rs_skip rs_preserve"> <a class="readspeaker-activate"><img class="activate-icon" src="/Client/app/images/Ear.svg" /><span class="activate-text">Listen</span></a> <a class="readspeaker-hide"><span class="hide-icon">×</span> <span class="hide-text">Hide player</span></a><div class="readspeaker-app rsbtn" id="readspeaker_button1"> <a rel="nofollow" class="rsbtn_play" accesskey="L" title="Listen to the text of the page with ReadSpeaker webReader" href="//app-eu.readspeaker.com/cgi-bin/rsent?customerid=10101&lang=sv_se&readid=readspeaker-content&url=http%3a%2f%2fwww.datainspektionen.se%2fnyheter%2fallvarliga-brister-i-skolplattformen-i-stockholm%2f"><span class="rsbtn_left rsimg rspart"><span class="rsbtn_text"><span>Listen</span></span></span><span class="rsbtn_right rsimg rsplay rspart"></span></a> </div></div><div class="content-area"><figure class="area-figure"></figure><div class="area-text"><p> The Data Inspectorate has received a number of reports of personal data incidents from the Board of Education in the city of Stockholm. The incidents concern the School Platform, which is the IT system used for, among other things, student administration in Stockholm. The school platform contains information on upwards of 500,000 students, guardians and teachers. The system contains sensitive and privacy-sensitive information as well as information about students and teachers with confidential information or protected identity.</p><p> The authority has examined four subsystems in the School Platform and has found serious deficiencies. In one of the subsystems, shortcomings in the possibility of restricting users' access to the data have meant that large parts of the staff have had the opportunity to access data on students with protected identities. In another subsystem, guardians have been able to access other children's information on, for example, grades and development interviews in a relatively simple way. Through searches on Google, it has been possible to find links to log in to an administration interface and there come across information about teachers with protected identities.</p><p> - In an IT system like this, large amounts of personal data are handled. Then it is extremely important that the person responsible for personal data has taken sufficient security measures to protect the data and continuously ensures protection, says Ranja Bunni who is a lawyer at the Data Inspectorate and who participated in the review.</p><p> In its decision, the Data Inspectorate states that the Board of Education has not ensured an appropriate security for personal data. The Board has also not taken sufficient appropriate technical and organizational measures to ensure a level of safety that is appropriate in relation to the risk, which includes a procedure for regularly testing, examining and evaluating the effectiveness of the technical safety measures.</p><p> The Data Inspectorate issues a penalty fee of SEK 4 million for the violations that have been established. In Sweden, the maximum limit for sanction fees against authorities is SEK 10 million.</p><p> - According to the Data Protection Regulation, GDPR, penalty fees must be effective, proportionate and dissuasive. In this case, the violations have affected hundreds of thousands of registrants, including children and students, and included shortcomings in the handling of sensitive and privacy-sensitive personal data such as data on persons with protected identities and health data, says Salli Fanaei who also participated in the Data Inspectorate's audit.</p><p> <a href="/globalassets/dokument/beslut/beslut-tillsyn-stockholms-stad.pdf">Read the Data Inspectorate's decision in pdf format</a></p><p class="link-arrow"> <a href="/lagar--regler/dataskyddsforordningen/sanktionsavgifter-och-varningar/">Read more about penalty fees</a></p><p class="link-arrow"> <a href="/lagar--regler/dataskyddsforordningen/personuppgiftsincident/">Read more about personal data incidents</a></p><p> <strong>For more information contact</strong></p><p> Lawyer Ranja Bunni, phone 08-657 61 46</p><p> Lawyer Salli Fanaei, phone 08-657 61 45</p><p> IT security specialist Adolf Slama, telephone 08-657 61 12</p><p> The press service, 08-515 15 415 </p></div></div></article></div></div></div></main><section class="pre-footer"><div class="container"><div class="row justify-content-md-center"><div class="col-md-4"><div class="news-list"><h3> Service</h3><h4> For private individuals</h4><ul><li> <a href="/vagledningar/for-dig-som-privatperson/klagomal-och-tips/">Send tips and complaints</a></li><li> <a href="/lagar--regler/brottsdatalagen/laglighetskontroller/">Request a legality check</a></li></ul><h4> For companies and organizations</h4><ul><li> <a href="/lagar--regler/dataskyddsforordningen/dataskyddsombud/">Report data protection officer</a></li><li> <a href="/lagar--regler/dataskyddsforordningen/personuppgiftsincident/anmala-personuppgiftsincident/">Report personal data incident</a></li><li> <a href="/lagar--regler/dataskyddsforordningen/konsekvensbedomningar-och-forhandssamrad/forhandssamrad/">Request prior consultation</a></li><li> <a href="/vagledningar/kamerabevakning/offentlig-verksamhet/behover-ni-soka-tillstand/sok-tillstand-for-kamerabevakning/">Apply for a camera surveillance permit</a> </li></ul></div></div><div class="col-md-4"><div class="news-list-footer"><div class="news-list"><h3> News</h3><div class="list-link"> <a href="/nyheter/datainspektionen-granskar-overforing-av-personuppgifter-till-tredje-land/">The Data Inspectorate examines the transfer of personal data to third countries</a><time> 2020-11-26</time></div><div class="list-link"> <a href="/nyheter/sanktionavgift-for-olaglig-kamerabevakning-pa-lss-boende/">Penalty fee for illegal camera surveillance at LSS accommodation</a><time> 2020-11-25</time></div><div class="list-link"> <a href="/nyheter/gdpr-fine-for-unlawful-video-surveillance-in-an-lss-housing/">GDPR fine for illegal video surveillance in an LSS housing</a><time> 2020-11-25</time></div><br /><ul><li> <a href="/nyheter/">News archive</a> </li></ul></div></div></div></div></div></section><footer class="footer"><div class="container"><div class="footer-wrapper"><div class="footer-content"><h2> Find and contact us</h2><ul><li class="content-phone"><p> Phone</p> <a href="tel:08-657 61 00">08-657 61 00</a></li><li> <a href="/kontakta-oss/">Contact Us</a></li><li> <a href="/press/">Press and media</a></li></ul></div><div class="footer-content"><h2> About the Data Inspectorate</h2><ul><li> <a href="/om-oss/lediga-jobb/">Free jobs</a></li><li> <a href="/om-oss/om-webbplatsen/">About the website</a></li><li> <a href="/om-oss/om-webbplatsen/#cookies">Use of cookies</a></li><li> <a href="/om-oss/information-om-hur-datainspektionen-behandlar-personuppgifter/">Processing of personal data</a></li></ul></div><div class="footer-content"><h2> Common shortcuts</h2><ul><li> <a href="/vagledningar/inkasso/">Have you received a debt collection claim?</a></li><li> <a href="/vagledningar/kreditupplysningar/betalningsanmarkningar/">Have you received a payment remark?</a></li><li> <a href="/vagledningar/kamerabevakning/">Camera surveillance</a></li></ul></div><div class="footer-content"><h2> follow us</h2><ul><li> <a href="http://www.twitter.com/Datainspektion">On Twitter</a></li><li> <a href="https://www.linkedin.com/company/datainspektion/">On Linkedin</a></li><li> <a href="https://www.datainspektionen.se/nyheter/rss.xml">RSS</a></li></ul></div><div class="footer-home"><a href="/"><img src="/client/dist/images/di-logo-staende.svg" alt="Logotype" /></a><p> At datainspektionen.se we use cookies. 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